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JakubIG

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  1. JakubIG's post in Not able to do share trading on my demo account was marked as the answer   
    Hi @ygupta,
    We don't offer Share Dealing demo accounts. We only offer CFD/SB demo accounts.
    If you wish to create a live account please go on MyIG > Dashboard > Add an account.
    Thanks,
    Jakub
  2. JakubIG's post in Replacing IG 2FA with standard 2FA system was marked as the answer   
    Hi @SelfIsolating2021,
    Thanks for your feedback. 
    The upper management is already discussing this however I will forward your message in order to push this further.
    Thanks,
    Jakub
  3. JakubIG's post in EOFY Statements was marked as the answer   
    Hi @Carly22,
    The Australian EOFY will be definitely released by the end of this week.
    Thanks,
    Jakub
  4. JakubIG's post in Can't login in 'Oops something went wrong' was marked as the answer   
    Hi @DonStrong,
    Please try now. I have amended something on your account. 
    Thanks,
    Jakub
  5. JakubIG's post in Bought US shares, but still showing as orders was marked as the answer   
    Hi @rpottanat, 
    Probably you had placed some Limit orders. Those orders will be displayed in the "Orders Tab" and once filled you will see the Shares in the "Positions Tab". 
    Thanks,
    Jakub

  6. JakubIG's post in does selling count as a trade in the 3+ trade system was marked as the answer   
    Hi @HarryJ and Carlos,
    In order to have the reduced commission scheme 3 transactions are enough (2 buys and 1 sell). 
    Thanks,
    Jakub
  7. JakubIG's post in Brokerage Calculation was marked as the answer   
    Hi @Harjot,
    You have realized a profit of A$1.90 on that trade. You placed that trade in US$ so the P/L was converted to your base currency which is A$.
    Thanks,
    Jakub
  8. JakubIG's post in Bed and ISA was marked as the answer   
    Hi @runnergirl,
    We try to process all Bed&Isa requests within 1 week. The process which consists in selling and buying back the stock through a Market Maker, happens in a few seconds.
    Thanks,
    Jakub
  9. JakubIG's post in Trading us stocks was marked as the answer   
    Hi, 
    If you trade US/EU/UK etc. shares on your ISA account, you are exempt from Capital Gains tax. 
    You are subject to 30% Withholding tax on dividends (15% if you fill the W8-BEN form in).
    Thanks,
    Jakub
  10. JakubIG's post in Pattern day trader was marked as the answer   
    Hi @Thomas,
    The short answer is no – the pattern day trader rule does not apply in the UK. If your trading broker is not regulated by FINRA – ie it is regulated by an authority outside of the US – you will not be bound by the pattern day trader rule.
    For more info, please click here.
    Thanks,
    Jakub
  11. JakubIG's post in leverage was marked as the answer   
    Hi @pchoho,
    You can find the leverage/margin requirement on the platform as follows. In this example the margin requirement is 5% = leverage 1:20.
    Thanks,
    Jakub

  12. JakubIG's post in No news feed since 18th May was marked as the answer   
    Hi @Wojciech,
    There was a generic technical issue with the news feed indeed. This has been resolved now.
    Thanks,
    Jakub
  13. JakubIG's post in Reuters news feed was marked as the answer   
    Hi @Nickjfg,
    There was a generic technical issue with the news feed indeed. This has been resolved now.
    Thanks,
    Jakub
  14. JakubIG's post in Reloading MT4 was marked as the answer   
    Hi @Micaday,
    Please try the following link to download MT4 on your laptop. In order to create a live MT4 account and receive the credentials please go on the Dashboard > Add an account > MT4 CFD/SB. 
    Should you have any issue with this procedure, please let us know @ helpdesk.uk@ig.com
    Thanks,
    Jakub
  15. JakubIG's post in Open Orphan was marked as the answer   
    Hi there, 
    Poolbeg Pharma is not listed yet and doesn't have its own ISIN.    We will book the new shares on your account once it's listed and we have the new shares delivered from our Custodian. 
  16. JakubIG's post in Is it possible to was marked as the answer   
    Hi @warufai,
    Unfortunately we don't offer those markets.
    All the best,
    Jakub
  17. JakubIG's post in Min trade was marked as the answer   
    Hi @Bluey3,
    Are you talking about Share Trading? If yes that's A$90.
    Thanks,
    Jakub
  18. JakubIG's post in USA Dividends was marked as the answer   
    Hi @Hammerian,
    In the US the dividend withholding tax rate is normally 30%. However, in terms of the double tax agreement between the US and UK (if you are a UK resident), the amount of withholding tax can be reduced to 15% by completing form W-8BEN, issued by the US Internal Revenue Service (IRS).
    If the base currency of your account is GBP we will convert the dividend from $ to £.
    Thanks,
    Jakub
  19. JakubIG's post in Margin Call clarity, was marked as the answer   
    Hi @dynamitedean,
    Please click here to check our Margin call policy and a short video explaining this.
    Example. 
    Cash balance = £1000
    You place a trade which requires = £200
    Equity = Cash balance +/- Profit/loss
    In a nutshell we will start closing your positions when the Equity will be less than 50% of Margin (Equity < £100 of margin requirement). In this example you would need to have a running loss of ~ £900.
    Cash Balance £1000 - £900 Loss = Equity £100 
    I hope this helps,
    Jakub
     
  20. JakubIG's post in I have a UK Share Dealing account. Can I have a list of exchanges offered for my account that accepts Stop Order? was marked as the answer   
    Hi @JMMA,
    If you choose a Sell Limit order with a lower price than the current level you will be executed @ Market price.
    Thanks, 
    Jakub
  21. JakubIG's post in IG smart portfolio was marked as the answer   
    Hi, 
    You can choose the type/risk of your account however you can't choose a specific sector. All five portfolios are based on models that are managed by BlackRock. BlackRock are a leading asset manager with over $6 trillion assets under management. We created our partnership to give everyday investors the opportunity to invest in their expertly managed portfolios.
    For more info, please click here.
    All the best,
    Jakub
  22. JakubIG's post in Volume was marked as the answer   
    Hi @Johnno,
    The volume displayed on our platform is taken directly from the Exchanges and it shows the market volume not only IG clients volume.
    Thanks,
    Jakub
  23. JakubIG's post in See ProRealTime Orders On MT4 was marked as the answer   
    Hi @anyacoder,
    When you trade on PRT, you are launching your IG account on PRT hence you can see PRT orders on IG platform and viceversa.
    When you trade on MT4, you are trading on an individual MT4 IG account and the above doesn't apply - This means that it isn't possible.
    Thanks,
    Jakub
  24. JakubIG's post in USD was marked as the answer   
    Hi there, 
    If you are talking about CFD/SB accounts you can change the base currency to US $.
    If you are talking about a Share Dealing account, the base currency has to be always GBP £ however you can opt for a multi currency account where you can hold different currencies, USD included.
    Thanks,
    Jakub
  25. JakubIG's post in ISA Cash to ISA Investment Account was marked as the answer   
    Hi @MayLouise, 
    If you hold an ISA with a different provider, you can transfer over to us both cash and holdings. 
    Let's say that you hold a Cash ISA with a different provider which consists of £70K cash from previous FY allowances. If you haven't used any allowance for the FY21-22, after transfering £70K to IG you will still be able to deposit £20K more for a total of £90K (the other provider sends us your ISA allowance history). 
    You can initiate the transfer on MyIG > Live accounts > ISA > Cash/stock ISA transfer.
    Thanks,
    Jakub
     
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