JakubIG

Hi @ygupta,
We don't offer Share Dealing demo accounts. We only offer CFD/SB demo accounts.
If you wish to create a live account please go on MyIG > Dashboard > Add an account.
Thanks,
Jakub

Hi @SelfIsolating2021,
Thanks for your feedback. 
The upper management is already discussing this however I will forward your message in order to push this further.
Thanks,
Jakub

Hi @Carly22,
The Australian EOFY will be definitely released by the end of this week.
Thanks,
Jakub

Hi @DonStrong,
Please try now. I have amended something on your account. 
Thanks,
Jakub

Hi @rpottanat, 
Probably you had placed some Limit orders. Those orders will be displayed in the "Orders Tab" and once filled you will see the Shares in the "Positions Tab". 
Thanks,
Jakub

Hi @HarryJ and Carlos,
In order to have the reduced commission scheme 3 transactions are enough (2 buys and 1 sell). 
Thanks,
Jakub

Hi @Harjot,
You have realized a profit of A$1.90 on that trade. You placed that trade in US$ so the P/L was converted to your base currency which is A$.
Thanks,
Jakub

Hi @runnergirl,
We try to process all Bed&Isa requests within 1 week. The process which consists in selling and buying back the stock through a Market Maker, happens in a few seconds.
Thanks,
Jakub

Hi, 
If you trade US/EU/UK etc. shares on your ISA account, you are exempt from Capital Gains tax. 
You are subject to 30% Withholding tax on dividends (15% if you fill the W8-BEN form in).
Thanks,
Jakub

Hi @Thomas,
The short answer is no – the pattern day trader rule does not apply in the UK. If your trading broker is not regulated by FINRA – ie it is regulated by an authority outside of the US – you will not be bound by the pattern day trader rule.
For more info, please click here.
Thanks,
Jakub

Hi @pchoho,
You can find the leverage/margin requirement on the platform as follows. In this example the margin requirement is 5% = leverage 1:20.
Thanks,
Jakub

Hi @Wojciech,
There was a generic technical issue with the news feed indeed. This has been resolved now.
Thanks,
Jakub

Hi @Nickjfg,
There was a generic technical issue with the news feed indeed. This has been resolved now.
Thanks,
Jakub

Hi @Micaday,
Please try the following link to download MT4 on your laptop. In order to create a live MT4 account and receive the credentials please go on the Dashboard > Add an account > MT4 CFD/SB. 
Should you have any issue with this procedure, please let us know @ helpdesk.uk@ig.com
Thanks,
Jakub

Hi there, 
Poolbeg Pharma is not listed yet and doesn't have its own ISIN.    We will book the new shares on your account once it's listed and we have the new shares delivered from our Custodian. 

Hi @warufai,
Unfortunately we don't offer those markets.
All the best,
Jakub

Hi @Bluey3,
Are you talking about Share Trading? If yes that's A$90.
Thanks,
Jakub

Hi @Hammerian,
In the US the dividend withholding tax rate is normally 30%. However, in terms of the double tax agreement between the US and UK (if you are a UK resident), the amount of withholding tax can be reduced to 15% by completing form W-8BEN, issued by the US Internal Revenue Service (IRS).
If the base currency of your account is GBP we will convert the dividend from $ to £.
Thanks,
Jakub

Hi @dynamitedean,
Please click here to check our Margin call policy and a short video explaining this.
Example. 
Cash balance = £1000
You place a trade which requires = £200
Equity = Cash balance +/- Profit/loss
In a nutshell we will start closing your positions when the Equity will be less than 50% of Margin (Equity < £100 of margin requirement). In this example you would need to have a running loss of ~ £900.
Cash Balance £1000 - £900 Loss = Equity £100 
I hope this helps,
Jakub
 

Hi @JMMA,
If you choose a Sell Limit order with a lower price than the current level you will be executed @ Market price.
Thanks, 
Jakub

Hi, 
You can choose the type/risk of your account however you can't choose a specific sector. All five portfolios are based on models that are managed by BlackRock. BlackRock are a leading asset manager with over $6 trillion assets under management. We created our partnership to give everyday investors the opportunity to invest in their expertly managed portfolios.
For more info, please click here.
All the best,
Jakub

Hi @Johnno,
The volume displayed on our platform is taken directly from the Exchanges and it shows the market volume not only IG clients volume.
Thanks,
Jakub

Hi @anyacoder,
When you trade on PRT, you are launching your IG account on PRT hence you can see PRT orders on IG platform and viceversa.
When you trade on MT4, you are trading on an individual MT4 IG account and the above doesn't apply - This means that it isn't possible.
Thanks,
Jakub

Hi there, 
If you are talking about CFD/SB accounts you can change the base currency to US $.
If you are talking about a Share Dealing account, the base currency has to be always GBP £ however you can opt for a multi currency account where you can hold different currencies, USD included.
Thanks,
Jakub

Hi @MayLouise, 
If you hold an ISA with a different provider, you can transfer over to us both cash and holdings. 
Let's say that you hold a Cash ISA with a different provider which consists of £70K cash from previous FY allowances. If you haven't used any allowance for the FY21-22, after transfering £70K to IG you will still be able to deposit £20K more for a total of £90K (the other provider sends us your ISA allowance history). 
You can initiate the transfer on MyIG > Live accounts > ISA > Cash/stock ISA transfer.
Thanks,
Jakub