AndaIG

Hi @DimitrisHavlidis Thanks for reaching out, The chart should now be adjusted following the split. All the best, Anda

Hi @Liam15 Can you please try the following troubleshooting steps: Log out > Close all browser windows > Relaunch browser and log back in. Try another browser - Chrome is recommended, however, Firefox/Opera are great alternatives to use for troubleshooting. Try the browser's incognito (private) browsing mode If the above does not assist please reach out to our IT team on helpdesk.uk@ig.com or through our live chat feature. All the best, Anda

Hi @Fxguy10 Thanks for reaching out, Try enabling push notifications from the My IG>Settings>Price and Dealing alerts All the best, Anda

Hi @johnmaddockransom Are you looking for equity options? If so we only have a few available online, the rest are only available on phone dealing. So you would need to call in to trade them. All the best, Anda

Hi @Brad67 Thanks for reaching out, Unfortunately we cannot be account specific here as it is a public forum. However you can follow up on this by emailing helpdesk.uk@ig.com or using our live chat feature . It is likely that you need to verify the cards you have used to fund your account. You can find details on how to do this on the following link: https://www.ig.com/uk/help-and-support/deposits-and-withdrawals/withdrawals/what-verification-might-be-required-for-my-withdrawal All the best, Anda

Hi @Niffad Thanks for reaching out, Our IT team is aware of this issue and is working on a fix. The issue appears to be affecting most of our undated products in the demo environment. Charts don't seem to be updating since Friday. Hopefully it will be fixed soon. All the best, Anda

Hi @Pipdelmontblanc Thanks for reaching out, Please see the following link to how we treat delisted stocks: https://www.ig.com/uk/help-and-support/corporate-events-and-dealing/corporate-action-events/what-happens-if-the-stock-i-am-trading-delists All the best, Anda

Hi @Q12w3e4r Thanks for reaching out, We offer some 24 hrs, whereas some are offered during market hours. Please see the following link with details on all our daily options. https://www.ig.com/uk/help-and-support/spread-betting-and-cfds/products-markets-and-trading-hours/what-are-ig-s-options-bet-product-details All the best, Anda

Hi @GodAtum That depends on the account type, leverage yes. But for non-leverage this is not possible. You can make your share dealing a multi-currency account but in this case you lose the free commission benefit. All the best, Anda

Hi @GodAtum Thanks for reaching out, The fee is GBP30 per month, this can be rebated if you trade at least four times in significant value on any given month. You can find more info here: https://www.ig.com/uk/trading-platforms/prorealtime All the best, Anda

Hi @Upward1 Thanks for reaching out, We expect these shares will be booked shortly. Before US market open. All the best, Anda

Hi @Thies Thanks for reaching out, We do not pay any interest on available funds at this point. All the best, Anda

Hi @Dv8or Dematerialisation is the process of converting physical share certificates to electronic form, rematerialisation is then moving the shares from electronic form back to physical share certificate. All the best, Anda

Hi @Dv8or Thanks for reaching out, Client assets are segregated from IG assets, for retail clients these would be returned. You can learn more about this from the following link: https://www.ig.com/uk/client-funds We offer share certificate rematerialisation, you would need to send that request to helpdesk.uk@ig.com and our transfers team would take it from there. All the best, Anda

Hi @Hossein Thanks for reaching out, We do not offer copy trading. All the best, Anda

Hi @GodAtum Thanks for reaching out, we wouldn't call it a setup fee for new accounts because if at any point you make less than 3 trades in a month then you will go back to paying GBP10 per trade in the next month. You would then need to place at least 3 trades in that month to qualify for free commissions in the next month. However you are correct that in your first month you will be charged GBP10 per trade on US shares and need to place at least 3 trades to qualify for free commission for the next month. See the following link for more info: https://www.ig.com/uk/investments/share-dealing/costs-fees All the best, Anda

Hi @Matjoss Thanks for reaching out, To add a demo on the MT4 terminal, click file, then open an account, choose IG demo server: demo-mt4.ig.com:443, follow the wizzard and choose betting-gbp under account type for spread betting. All the best, Anda

Hi @Matjoss Thanks for reaching out, You would need to right click on the chart of a market that you have a position in, then show open positions. Please see illustration below: All the best, Anda

Hi @Matjoss Thanks for reaching out, By the sounds of it your trade size was GBP10 per point. That means you make GBP10 for each point movement in your favour or lose GBP10 for each point movement against you. Yes the demo uses leverage, hence the margin that was set aside for the trade. We do not offer non-leverage demo's. However we do have live share dealing/ ISA accounts without leverage. See details here: https://www.ig.com/uk/investments/share-dealing Have a look at our IG Academy, it is useful when you just stating out. All the best, Anda

Hi @Hampshire321 Thanks for reaching out, The formula for overnight funding on shares is as follows: Bet size x price x (country's interest benchmark +/- IG admin charge) / 365 Using your example above: 2 x 426.5 x (2.5% + 1.7231%) /365 = GBP 0.09 per night All the best, Anda

Hi @Marre92 Thanks for reaching out, We do not charge to amend working order, nor do we change to change limits and stops. You can see our charges from the link below: https://www.ig.com/se/kostnader-och-avgifter Unfortunately we cannot be account specific here as it is a public forum. However should you wish to enquire about charges on your account feel free to contact kundservice@ig.com or use our live chat feature. All the best, Anda

‘FED PIVOT’ IN THE REAR VIEW MIRROR AS USD RETAKES THE DRIVING SEAT With euro fundamentals seemingly unchanged for now, markets turned their attention to a whole host of Fed officials as they remain united in the direction of future rate hikes but divided on the terminal rate. George, Kashkari, Daly and Bullard all had their say with Daly perhaps the most cautious in her message of not wanting to “overdo policy”, while Bullard remained true to his hawkish tag, stating that he is keen on 75 bps in September. European Central Bank (ECB) board member Isabel Schnabel was also interviewed by Reuters yesterday, where she expressed concern over the unchanged risks to the long-term inflation outlook and the depreciation of the euro. Typically, the ECB does not comment on forex levels but there are instances when a general trend of appreciation or depreciation can affect monetary policy objectives. Schnabel expressed concern regarding the weaker euro against the dollar as a large share of euro area energy imports are invoiced in US dollars – making those purchases more expensive when EUR/USD declines. The daily EUR/USD chart shows yesterday’s rather large drop in the pair, beyond the 1.0100 mark. This level seemed to prop up prices as the pair consolidated largely between 1.0100 and 1.0200. Now, the pair looks to have parity in its sights but a rather slow follow through from yesterday appears to be preventing such a move this week. Spare a thought for the seasonally lower liquidity experienced around the summer months particularly when considering major risk events towards the end of next week. Lower liquidity has the potential to facilitate short bursts of volatility so keep an eye out for scheduled and unscheduled risk events/themes. Support lies at 1.000 (parity), while 1.0100 remains the nearest level of resistance followed by 1.0180 and 1.0280. EUR/USD Daily Chart Source: TradingView, prepared by Richard Snow The 4-hour chart highlights yesterday’s move after we saw a number of upper wicks around that 1.0180 level (red dotted line) suggesting a rejection of higher prices. EUR/USD 4-Hour Chart Source: TradingView, prepared by Richard Snow MAIN RISK EVENTS FOR THE WEEK AHEAD The week starts off with a slew of PMI data then on Wednesday we have the final print of German GDP for Q2 and the 2nd estimate of US Q2 GDP which is forecast to have improved but still remains negative. However, the big-ticket item of US PCE inflation data is due on Friday and will be monitored with great interest after we saw a slightly cooler CPI print last week. Another softer print could see more short-term USD selling after the dollar more than recovered from its last dip. Not to forget that Thursday marks the start of the annual Jackson Hole Economic Symposium which has ben seen by some as a pseudo-Fed meeting as it has previously provided a platform for some of the world’s top central bankers to share their views. Jerome Powell is scheduled to speak on Friday the 26th of August. Written by: Richard Snow, Analyst Daily FX Source: Daily FX

Hi @veerbajaj Thanks for reaching out, The futures contract has already priced in all dividend adjustments and interest payments, so no adjustments are applicable when trading the futures contracts. All the best, Anda

Hi @Bossman20 Thanks for reaching out, Limit of 1 000 000 shares can be purchased at a time on exchange through our broker, VELA LN is a market maker stock so you may be able to get your full size if you trade at quote. All the best, Anda

Hi @sortaeduard Thanks for reaching out, For equity options we only have a limited number of options available online. The rest are available on phone dealing, so you would need to call in to trade. Yes we do have BBBY available over phone dealing. All the best, Anda