AndaIG

Hi @Prasad Thanks for reaching out. During weekend maintenance we had a network issue that resulted in some client positions not being visible on the front end. This was resolved for live accounts. The IT team is currently working on a fix for demo accounts. All the best, Anda

Hi @sortaeduard It has been set up for share dealing, so should be good to trade today at market open. All the best, Anda

Hi @sortaeduard We only offer options on our leverage accounts, so you would need a spread betting or CFD account in order to trade options. You can enable L2 data from My IG>Settings>Data Feeds. Please note that you will only be able to view L2 data on the following platforms: L2 Dealer and IOS app. We do not have L2 data available on the web trading platform or on the android app. All the best , Anda

Hi @sortaeduard Thanks for reaching out, We have raised a request to have MEGL added to our shares desk, we will provide feedback once we get a response from the desk. All the best, Anda

Hi @Grant-Anderson Thanks for the feedback, We have checked this with our shares desk, seems this stock ticks in .2s when the price is below 100. So 93.4 or 93.6 would be a valid price for your stop. Instead of for instance 93.5 All the best, Anda

Hi @Grant-Anderson Thanks for reaching out, this was because of the name change. We have had this working order deleted. Feel free to set a new order under the new name. All the best, Anda

Hi @MaskedUser101 Thanks for reaching out, You can do this by adding the charts to your workspace, if you then minimise the items you can get them side by side. see the below screenshots: All the best, Anda

Hi @jaydite Thanks for reaching out, The process should be similar to that of a delisted share. Please see the following link for the standard procedure we would follow for these kind of events: https://www.ig.com/uk/help-and-support/corporate-events-and-dealing/corporate-action-events/what-happens-if-the-stock-i-am-trading-delists All the best, Anda

Crude oil made a 6-month low overnight with the WTI futures contract trading as low as US$ 87.55 bbl. The slide follows on from data earlier in the week that showed a build-up of inventory in the US. It has managed a small bounce in Asia today. The EU, US and Iran are holding talks in Vienna in an effort to come to an agreement on Iran’s nuclear program and to bring their oil production back to global markets. Libya appears to have resolved domestic political tensions and is set to resume production that could bring up to a million barrels per day back to the global market. Going into the New York close the US Dollar was mostly lower against all the majors, with the exception of the Canadian Dollar and Norwegian Krone that were undermined by the lower oil price. Currencies have had a fairly quiet session in Asia, although the Japanese Yen and the New Zealand Dollar gave up some ground. Sterling is steady after yesterdays 50-basis point hike by the Bank of England, as anticipated. Gold has held onto yesterday’s gains, trading above US$ 1,790 an ounce. Cleveland Federal Reserve Bank President Loretta Mester joined the chorus overnight, singing from the hawk hymn book that other Fed speakers have been preaching from all week. The 10-year Treasury note is yielding just below 2.70% and the widely followed 2s 10s yield curve spread remains inverted at around -0.37%. Such an inversion is seen as potentially signaling that an economic slowdown is on its way. The Nasdaq is ignoring such a notion, adding 0.41% in the cash session and the futures contract is trading in the green into the European session. The S&P 500 and the Dow Jones index finished slightly lower but are both edging higher in futures pricing. Tesla shareholders approved a 3:1 stock split and CEO Elon Musk said that he sees a mild recession ahead. APAC equities have had a quiet day, reflecting the mixed lead from Wall Street. Japan have said that they believe China launched ballistic missiles that flew over Taiwanese waters. All eyes will be on US non-farm payrolls later today, as well as Canadian jobs data. CRUDE OIL TECHNICAL ANALYSIS The slide lower in crude oil paused ahead of the mid-February low of 87.46 to trade down to 87.55 overnight. Those level may continue to provide support. Further down, the January low of 81.90 might provide support. On the topside, resistance could be at the break points of 90.56 and 92.93. Written by: Daniel McCarthy, Strategist Daily FX Source: Daily FX

Hi @MaskedUser101 Try saving the layout, you can do this by right clicking on the chart then selecting layouts, then save as. This could possibly work. All the best, Anda

Hi @Akorakitis Thanks for reaching out, You can find the reason in the following forum: All the best, Anda

Hi @koenigbrok It is a functionality we would obviously like to have in future. However there are no immediate plans to add this at this point. All the best, Anda

Hi @koenigbrok Answered in a separate forum, you need to execute the strategy manually by buying and selling. All the best, Anda

Hi @koenigbrok Thanks for reaching out, Unfortunately the platform does not have the functionality to implement the strategy automatically. So you would need to buy and sell separately. All the best, Anda

Hi @Sonny7787 Thanks for reaching out, When using a limit order to buy you would need the market to trade at your price or better. Meaning that your limit order would have been triggered if the market traded at 0.48 or lower. The low of the day was 0.7624, hence the order was not triggered and expired at the end of the day. All the best, Anda

Hi @TehWrdy Try using the split chart function, All the best, Anda

Hi @Katleho Thanks for reaching out, In order to hedge you need to ensure that force open is checked on the deal ticket as illustrated below. All the best, Anda

Hi @Zzzz Thanks for reaching out, At this point we do not offer limit orders on options All the best, Anda

Hi @taxiboy Thanks for reaching out, at this point we do not offer interest on surplus cash in the UK. The implementation of this will largely depend on regulatory requirements. At this point it is not a requirement. All the best, Anda

Hi @taxiboy The margin is fixed, so there is no way to adjust it. Margin requirements are less on a Professional account though. You can see the following link if you would like an idea: https://www.ig.com/uk/pro-margins Collateral will allow you to use the value of your shares to cover the margin requirements on the leverage account. However the percentage required cannot be adjusted. All the best, Anda

Hi @taxiboy Thanks for reaching out, We do offer a collateral service, but only to professional clients. You can see the requirements for a professional account from the following link: https://www.ig.com/uk/professional Read more on our collateral service from the following link: https://www.ig.com/uk/investments/share-dealing/collateral-service All the best, Anda

Hi @miiky We rollover positions based on the official settlement levels. The official settlement for the SEP contract was $106.62. OCT was $101.62. The difference being accounted for in spread. The positions were rolled over after the underlying had already settled, so the market had already moved by the time the rollovers were done. Regardless you are closed at official levels on both ends. Please see the rollover section from the platform attached: All the best, Anda

Hi @purplengold Thanks for reaching out, Please see the following forum: All the best, Anda

Hi @Kgrp74 Thanks for reaching out, The GSK ADR Haleon allocation has not been booked yet, our Corporate Actions team have confirmed that we expect to receive these shares in two days. All the best, Anda

Hi @DimitrisHavlidis Thanks for reaching out, It appears you have successfully changed your working orders, so we assume this issue has been resolved. Please confirm. All the best, Anda