Well, either my permissions are not set up correctly or the feature does not exist; and the second option is just a fudge that does not save me much screen space.
Tear off ticket works if I open a "New" ticket
Tear off ticket does not work if I try and open ticket for an "Open" order
With regards to Oil, I was just going to give up on this and not bother trading trading it, but then I realised that, you are the 4th person to give me a completely different answer:
Have been told:
Volume is correct
Volume is incorrect
Volume is incorrect, but it will be fixed
What you said
A number of years ago, there was the same issue with WallstreetDaily volume and after querying it, it was fixed by the following week and is pretty much inline with the futures contract (YM) volume whereas CrudeOil is nowhere near (as much as half the CL volume).
Since nobody at IG seems to be able to give me a straight answer or agree on an answer and knowing that similar issues with volume on other instruments have been promptly resoived in the past, I am underwhelmed.
I trade intraday and I use IG data on Ninjatrader and have spent considerably money and time on products that utilise volume data (VWAP, Volume Profile). This works fine with all other IG futures instruments except CrudeOil, so telling me it is proportionally accurate does not help and the data IG is providing for Crude is inaccurate in relation to the underlying product.
With regards to your 3rd answer, I no longer have a copy of the log.
Your answers to my previous posts have not provided me with any clarity or confidence and I do not think that this ticket is solved.