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GTS15

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Posts posted by GTS15

  1. Not sure if I have clicked something off, when I have my charts side by side ie EUR/USD GBP/USD GOLD etc as little charts so I can see the markets at a glance the width of the candles seem to all over the place. 

    Would have the charts all neat however if I move off the tab and come back instead of being neat they default to really wide and fat is there a way to lock the size of the candle width 

  2. I see the armchair legal eagles chimed with about as much help as a chocolate fire guard, just as well there are good guys here to help cheers to Caseynotes as that makes sense , I thought the roll over was midnight but felt the charge excessive as the FX & gold trades are pennies to hold.  

    • Like 1
    • Thought provoking 1
  3. Hope all is well and safe , 

     

    Had a strange charge appear on my statement and must be wrong but IG usual arrogant self to small traders just ignored my messages. I opened a oil trade at £1 a point around 8.10pm and closed at 11.15pm same day for a small profit of £11.20 and the next day I get hit with a daily charge of £22.21 surely that cannot be right for a trade of 3 hours. 

    However IG wont explain why the charge , hope some can shed some light on this as I am under the impression we pay the spread not a commission

    Kind Regards 

    • Sad 1
  4. Strange one tonight had positions on gold all doing as they should not close to or anywhere near a margin call stop , yet had the positions closed off at a loss and then reopened without me doing anything and IG simply ignore the query. Time for a new broker fed up with this shower

  5. Anyone else notice that the alerts don't match the chart , I have my RSI alert set to tell me when to check chart, however have noticed that the chart and the alert at the point of trigger are nowhere close. I have checked the price bias ie low mid high and it still does not add up. I contacted IG who simply said just reinstall the app , a bit insulting really as don't use the app an trade from my PC 

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