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About JonMR

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  1. Yes, kept happening to me ever and over. Very frustrating. I thought the firm had gone bust or something. Couldn't get hold of RM either for a long while. There should be a record message or something to reassure clients as much as possible. Very worrying when you are blind to your positions and there's nothing you can do.
  2. Main switch board number just goes dead when you press1 for existing client. Press 2 for new clients and it rings a few times before going dead. Very poor.