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Everything posted by Tancredi

  1. I think I have the same problem if, by "push notifications", you mean that a ticket with a summary of the deal used to appear on top of the chart windows (using ProRealTime) as soon as the position was initiated. I'd like to know how to get this feature back.
  2. Good luck! What I'm interested in is the detailed reasons for why IG will find this impossible. That may remove at least some of the opacity from this instrument.
  3. I guess that's also why they haven't been able to address the suggestions I've made here. To do so would mean their being forced to address in public what they hoped might remain tacit. But I really don't think IG's customers' want that approach. I think they want either evidence of a robust rejection of the grounds given by the ESMA for their changes or, simply, a statement acknowledging the difficulty they now face in democratising trading. PS here's the content of the email I received on 20/9/18: "We have made some changes to our new knock-out product. On all new knock-out trades, the knock-out level you select will have to be further away from the current market price than was previously the case. "We apologise for any inconvenience caused. "
  4. I'm hoping that someone will see the merit of what I'm suggesting so that it can figure in the process.
  5. To save unnecessary confusion I think it would be simpler for the user to have one ticket with either a "show more" option (forgive play on words) or just an always-on alternative view giving the KO position in points of the underlying rather than just points of the KO risk. I can already simulate that, PandaFace, by reducing the browser window set to show the "Positions" tab. What I'd like to see is a tear-off ticket from which I can close an open trade. By the way, once I was into my KO trade I found both "stop" and "limit" buttons became available to me from the "Positions" tab and I closed my position overnight on a limit order.
  6. What I'm trying to say is this, Caseynotes: It doesn't matter how the instrument is actually derived, or even how it actually performs, but rather how the consequences of being in the trade are displayed numerically. So, if, for example, an opening level of, say, 100 were to be the case for a KO trade, and the level of the underlying was, at that point, say 1000, then, rather than have running p/l displayed only with reference to the KO level, let's have it displayed also with respect to the underlying. In that way a tear-off ticket can be displayed alongside the price chart and trade-relevant calculations can be made without a lot of mental gymnastics needed to relate the ticket to the chart.
  7. What I'm trying to say is this, Caseynotes: It doesn't matter how the instrument is actually derived, or even how it actually performs, but rather how the consequences of being in the trade are displayed numerically. So, if, for example, an opening level of, say, 100 were to be the case for a KO trade, and the level of the underlying was, at that point, say 1000, then, rather than have running p/l displayed only with reference to the KO level, let's have it displayed also with respect to the underlying. In that way a tear-off ticket can be displayed alongside the price chart and trade-relevant calculations can be made without a lot of mental gymnastics needed to relate the ticket to the chart.
  8. As there's been no further activity on this thread since my post on 14/9, and as I've had time to think about the problem a bit more, I wonder if the lack of KO "tickets to close" might be to do with the difference in risk associated with a long trade wrt a short trade. If that is the case, might it not be possible to engineer a ticket which has a graphic to show nett-off plus or minus? Sometimes the close would be augmented and sometimes reduced, depending on which side of the market carried greater risk. Or am I just missing the point again (as usual)?
  9. Back to the subject of tear-off tickets for KOs: Yes, there is a KO tear-off ticket but, as far as I can see, that is only to open a position. In order to close a position you have to use the "Close" button in the "Positions" page. What I'd like to see is the equivalent of the tear-out ticket for a spread bet so that this can be opened in a reduced window to accompany a Pro real Time chart. (It's possible to reduce the entire "Positions" window but this also reduces any other tabs. Or one can open a new window but this imposes unnecessary work on the user's CPU.) I'd also like to see the KO ticket give a "synthetic" overview of the trade as though it were a simple spread bet. This would remove the need to do an unnecessary amount of mental arithmetic in order to get to the actual opening level on the underlying. I arrive at this because I don't trade on a chart of the risk premium (who does?) but rather on a chart of the underlying. To relate risk premium to underlying is ok when it comes to designing the product but faithfully referring to the calculations involved in doing that need not be the main aim of the ticket. It would be much simpler for the trader to see a price and a stop rather than a stop and a price.
  10. Ah, that's what I was missing Too bad.
  11. That's really interesing,Eclipse. I don't see why it wouldn't work if you could use the "force open" option on the stop order to enter the short. I think you'd end up with approximately double the effective margin for what is, in effect, a much less risky trade (because you'd have the much closer stop). What am I missing?
  12. Not long after I posted yesterday I discovered that there is a tear-off option for the KO ticket. It's accessed by right-clicking on the security and choosing "Open ticket in new window" from the drop-down menu. Previously this was the "Tear-off Ticket" option. I should have said that I prefer the old platform to the new one and so, apart from yesterday being my first KO trade, it was also a foray into unfamiliar platform territory.
  13. Yes, Caseynotes, I see what you mean. Practice makes perfect. ?
  14. I tried a Wall Street Bull KO for the first time today. It's only when you try to follow the profit/loss alongside the chart that you realise how difficult it is to get a feel for where the KO is actually trading, and therefore where to set a mental stop so that the KO actually mirrors the standard Wall Street spreadbet trade. Also it is not at all obvious where one's entry level actually is in relation to the index. With that in mind. I'd like to propose this: a combined tear-off ticket which shows both the standard spreadbet Buy and Sell and the KO running position. Depending on whether the position was entered via the standard ticket or the KO ticket, the method not used to enter could be there for information only. This would avoid confusion when using the ticket alongside the chart (to exit) and it would make it very obvious when one's mental stop level is reached.
  15. " the EU has fired wildly and missed the target but has managed to handicap everyone within range": A very good analysis of the situation, Caseynotes. The point about the ESMA's lack of understanding is pretty much the one I made in my submission during the so-called "consultation" process. I find it intriguing that the people with the power are not in the position that they're in because of any superior knowledge (or intellect) but rather, most likely, because the rest of us let them get away with arriving there as we cannot believe just how small-minded and intellectually limited they are until it's too late. This is as much down to inherent psychological biases (ours and theirs) as anything that these people might take it into their heads to save us from. Many times - and this ESMA ruling seems to be a case in point - it is they from whom we require to be saved, but the chances of any of us finding ourselves in a position to effect this sort of change are vanishingly small. And so, in the nature of things (which is to say, according to social dynamics) we find ourselves in these absurd situations of our own making time after time after time. Ah, well, I guess that's what makes it possible to have a market in the first place. Traders seem to know this Economists, politicians, and regulators? Not so much....
  16. Hi Will - Focusing on one item at a time, as I mentioned in an email to the IG helpdesk, today I had an email from Jaymen on the problem of setting time zones. He wrote: ---------------------------- It appears that 10.1 will cut out the gaps automatically, which is why it appears continuous. On 10.3 I can see that it leaves the gaps between the market open/close times. Can you please simply try changing the trading hours of the market to reflect the hours that the Brazil 60 trades at? I've just tried this myself as you can see in my screenshot and you'll notice the chart is now continuous. ---------------------------- I've done as he suggested and the BOVESPA does indeed seem to come in as a continuous chart now. However, the US500 (IG's SPX, or S&P500) does not. This is at the root of the problem. In 10.1 all I have to do is nothing at all and both the S&P and the BOVESPA come in as they should. The only difference between markets is that the US500 data comes in 24/7 and the BOVESPA comes in during market hours only (as expected if IG does not offer out-of-hours trading on BOVESPA). I cannot find a way to adjust the settings in 10.3 to reproduce the behaviour of 10.1. Here are screenshots illustrating this. All are taken within 10.3: As you can see, if the US500 behaves as it should then the BOVESPA appears incorrectly, and vice versa.
  17. As promised, here's my submission (sent also to IG through PRT > Help > "Technical Support") regarding the loss of functionality in PRT 10.3: ------------------------------------ Following our recent discussion of the various versions of PRT, here are my observations regarding the ways in which PRT v10.3 falls short of the functionality of v10.1 and suggestions for how functionality should be restored: Make it possible to turn off change to chart background when focus goes to that chart Make it possible to turn of highlighting price and % change in chart header Make it possible to view a continuous chart for any market once the time zone is set for that market Make it possible to leave the time axis set to the user's own time regardless of market (the adjustment should be to the data, not the chart framework as well; or at least there should be a choice offered). This was an option in 10.1 but is missing from 10.3 (unless it is the option "Use the time zone of the computer". If so, it is not obvious that that is what the option does and, in any case, choosing that option does not produce the result I want on my system. In addition, the need to restart the app every time a change is made to the time settings is onerous and unnecessary; it was not required in 10.1. In general, when referring to time zones and the settings available, a set of labelled examples would be useful for ease of interpretation of the controls. Perhaps a video tutorial would help. Offer the possibility to build daily charts from intraday data. Last, but not least (and I've been requesting this since 10.2 first appeared), please restore the transparent circle in the menu of cursor types. Please make this a cursor type rather than an add-on to the various other cursors. I would also respectfully request that support for v10.1 should continue until the latest revision matches the functionality of the original.
  18. I have my template back in 10.1 A similar thing to this used to happen when 10.1 was the only version. I was reminded of this because a ProScreener window had been added to my active windows. What I have as my preferred saved template are: PRT, Lists, daily chart, hourly chart, 5 minute chart. In Windows 7, these appear in a menu when I hover the cursor over the Java icon in my system tray. After today's fix the list includes a ProScreener window ("Bearish engulfing" as it happens) between the PRT window and the Lists window. As I've never used ProScreener it is nothing I've done by using 10.3 in the time 10.1 was not working properly. As a workaround I've emptied the list in the ProScreener window. I don't know what will turn up when next I restart 10.1. Since using 10.3 over the past day or so I've noticed a difference in the way 10.3 (as opposed to 10.1) treats markets set to different time zones and I've sent an email with screenshots to the IG helpdesk in the hope that you can forward it to PRT so that they can check it out. In addition, exploring this issue is made harder by the rather cumbersome need for a system restart each time a time a time zone setting is changed. I don't recall that being necessary in 10.1. But, whether it is or not, in 10.1 I set the time zone once for BOVESPA (the Rio exchange) and had no further problems. In 10.3 that is not the case. It's extremely welcome to have 10.1 working properly again. I do have a list of suggestions for how PRT might be improved and I'll certainly send it via the app. I'll copy it in this thread too when it's ready. For now though I'd just like to say that there are too many complicating factors in the mix to be able to draw a staright line between the numbers using the various versions of PRT and their potential value to the client. Weight of numbers is not always a guarantee - if it ever was - that we are doing the right thing.
  19. I agree with what you say too, mancunian. In my own case it's not for the want of trying to make suggestions that would improve the PRT platform for me that I'm still dissatisfied with the later versions. I have always tried to engage with IG positively on this but I'm always left wondering what black hole my suggestions have fallen into this time.... It would be great if IG Charts were any real substitute but, alas, they are even worse for my needs than PRT. In my own case, what I have is a couple of screens with one of them split between hourly and five minute views and the other with the daily view. When I change instrument, all three views change to that same instrument. It's just not possible to do this with IG Charts. I realise that IG are in this to make money for themselves, but does that have to give rise to the suspicion that the more awkward they make it for their clients the easier it is for them?
  20. Hi mancunian - I had exactly the same problem this morning. I phoned chart support at IG (0800 409 6789) and all they could do was refer the matter to the developers. They told me it could be a couple of days before the problem is addressed and I gathered that it is likely to require my stored template information to be reset to the previously good state (which, in my case, was how it was yesterday). There was no information from IG that it had affected anyone else. This is the kind of thing that might be addressed by email (with, perhaps, a link to a post on IG Community forums) as the information becomes available so that people who experience an issue like this are not left in the dark as to the cause of the problem. I mention this because the problem as described occurs in v10.1 but not v10.3 (I haven't tried v10.2), but I had to find this out for myself. I use PRT v10.1 because the later versions are cluttered with unnecessary "improvements" which in fact do nothing to improve the user's experience but rather make it harder to obtain a clear and straightforward view of price action. But despite this I have the distinct impression that the folks at IG look down their noses at me because I find more value in the old version than the new ones, and that it is somehow "my fault" if problems occur. It has even been said to me that v10.1 "is no longer supported" (whatever that might mean in the context of PRT versions) and that I shouldn't therefore expect help when it goes wrong.
  21. "Its an old thread": It's an old request. Obviously charting is not really a priority at IG )
  22. Why can't IG provide a properly concatenated VIX?
  23. Alternatively "downgrade" to PRT 10.1, which is far superior to 10.2. Let's hope that the next version is not as "unnecessary" as the current one. The problem with ProRealTime seems to be that it is web-based. There is no need for that approach. Check out Sierra Chart. Simple, economical, versatile.... It is simply incomprehensible why anyone with a business to run (IG for example) would ignore what Sierra Chart offers. I need to say here that I have no interest in Sierra Chart beyond the fact that I have used it and that I wish IG would make it available, either in conjunction with or in place of, PRT.
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