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43WEST

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Everything posted by 43WEST

  1. I have signed up for L2 Dealer by filling in the online application form and duly depositing the prerequisite £1000 in my account. Ticked the "I have read and understood L2 Dealer Manual" (or something along those lines). Ticked the box to pay the £7.20 per month charge. Downloaded the "PrerequisiteInstaller" software. This produced a desktop/icon/link called "SetUp". Double clicked on this and it downloaded whatever it is that it downloaded, which to be specific was the three options of "Modify" , "Repair" and "Delete". I for obvious reasons only tried ticking the "Modify" and later the "Repair" box to see if this launched the L2 Dealer but all it did was download again whatever is associated with the two boxes, then it went through such two "Modify and Repair" software downloads until a final box appeared tiled "Finished" Apart from that, that is all I have to say on the subject of L2 Dealer. No other link has appeared fpr me to press to open up L2 Dealer and I am desperate for some help either from a fellow investor who uses L2 Dealer to tell me what I am doing wrong and how to correct what it is that I am, or, IG Customer Services/IT Support Desk. Thank you all fellow investors in anticipation of your guidance/help with this.
  2. Hi, I apologise upfront if the question I ask has been already asked however, here goes. I have filled in the online registration form for access to L2 Dealer and the pop up message states that they are dealing with my application. The funds for this service have already been charged to my account and I have downloaded the "Pre-requisite download as instructed and I can see the "set-up.exe" link which is on my desktop however, I cannot see any other icons or links to start/launch L2 Dealer to enable me to get to grips with how it works so that I can practice looking at the order book for the shares I am interested in trading on the LSE? Do I have to wait for the online application iI filled in as mentioned above to be vetted and or approved by IG? Thank you for any advice on this.
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