Hi, as a new trader I'm surprised at seeing no replies to this alerts problem. In my own case I just want to clarify the details though:
Trades/orders started or ended keep on appearing at random even hours after the event happened, so I never know just which trade it's telling me about (I trade fast so even it behaves properly I expect to see several notifications a minute, but this is more than doubling the messages!).
I've tried Android, Windows, Linux, Chrome, Firefox, Opera and several nobody ever heard of 😉
So what's the answer anybody? Clearing cache, cookies, wheelie bin outside, even reinstalling browsers makes no difference. Often it still shows Orders as running when they were closed ages ago - If i try to close them a 2nd time to clear my display it says "An Error Has Happened - Please Phone blah blah number" lol.
I've no viruses (on 7 different computers I'm using/testing), no blockers, nothing strange installed. Even tried portable browsers.
Is anybody else getting this? They must be somewhere 😕 The only way to reset what it's doing is to keep signing out and back in, but it'll do it again soon, been going on for weeks like this. Another thing is it can't be ignored - the notification box appears right over the Close Trade button, and if you move the mouse pointer over to anywhere on the screen up there (top-right) the messages reappear again fofl 😢
Items Used To Test:
Windows 7, 8.1, 10 and 11.
Chrome, Firefox, Opera, Monument, Search, Ecosia, and others.
Android 4.2, 4.4, 5, 6, 7 and 10
Linux DSL, Fedora, Opensuse, Ubunto, Knoppix, Slim, Debian
(you can probably tell I was a programmer for decades 😛 )