I have requested a withdrawal of my funds but receive an email saying "We are sorry, but your transaction failed. Please try again or contact our client services team"
I have a chronic lung condition and a phone call is usually quite difficult for me to manage. Am I able to sort this out by live chat, email, or some kind of online message system?
I can't understand why it is saying failed, I'm requesting my funds to be returned to the same card as I used to deposit the funds!
I hope someone can help me, thanks in advance.