Hi,
Just joined, my account is approved, demo account setup, but I can't create an API key for live nor demo accounts, no matter what I try I get the same error message
"Key name already used. You have already used this name for another key"
I've tried several different browsers on my mac(Safari, Chrome, Firefox) and a fresh install of Opera that I've never used before so no caching issues, I've tried 2 browsers on my mobile, I've tried my Windows work laptop and I always get the same error message, even though I have no API keys setup. I've tried changing the name, nothing seems to work. VPNs turned off
For techheads, on Mac Firefox I get a "400 Bad Request"
with a request of
acceptsTermsConditions
true
apiKeyName
"backtest"
and a response of
errorCode
"error.user.management.gateway.invalid.request"
errorMessage
"ApiKey creation failed."
I haven't checked the request/response from other browsers, I'm too fed up now.
Anybody any ideas?
Cheers