Jump to content

b4atts

Community Member
  • Content Count

    2
  • Joined

  • Last visited

Community Reputation

0 Neutral

About b4atts

  • Rank
    New Contributor
  1. I was trading a small short position with a close stop loss.... Then the platform closes ( the whole platform actually went offline for about 2 hours- technical issues). I'm potentially looking at a large loss when IG open up Sunday. Really disappointed, they shouldn't offer crypto or as you say make people aware at least so i could have closed down the short. I actually watched their video on crypto beforehand and read the readilly accessible information they give on their cypto guide and no mention of it, for something so big in my eyes, it should be very clear. I got the impression when talking on the phone to IG today that they think everyone knows that trading closes for the weekend and a guaranteed stop will protect you when we are closed, the reason IG close is because the markets not very liquid? I'd say the crypto is very liquid. Its all good information when you know IG stop you trading a 24/7 market for 2 days. I was trading crypto elsewhere then thought I'd use IG because I like the layout... Bad mistake. Really not happy, I don't think they inform customers very well on this, Caught me completely by surprise
  2. Just a bit of advice on IG's crypto spreadbetting Ive made some trades and left a position open on the friday night in a profit (stop loss active) -at 10pm the market closed. Crypto currency is open 24/7 however - i didn't know but I've found online that because IG staff leave at 10pm friday they close the spread betting market platform. My issue now is Crypto (bitcoin) has large swings especially over weekends lately, so a few questions on this: 1/ does IG close your crypto trade down at 10pm friday (the markets still open but IG arnt- 'this leaves me open to large losses- IG dont actually mention this as I would have closed my trade down pre 10pm) 2/ Is my stop loss active even though IG have gone home and shut up shop (it should have triggered already for a small loss if so). 3/ Worst case scenario, IG resume my crypto trade Sunday 8am, ignore my stop losses as they were closed and sting me for the losses. Any Help? many thanks PS, i cant believe they offer crypto spreadbetting when they are only open 5 days on a 24/7 platform, closing me out of being able to manage my position on an active market!
×
×