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About vvspikevv

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  1. Just wanted to update my post to say IG contacted me asked me to call them to discuss. They were very good, and after looking at the market at the period this happened agreed to refund the trade I would have closed in profit. I did not have any video proof nor was asked for any, it was just a civilised conversation and they were very understanding. I wish I had contacted them before with the previous issues as they said they could have rectified these too (but too late now for the previous issues)
  2. This is the third time this has happened to me where I am watching levels only not to be able to action my positions which has cost me another several hundred pounds today! Does anyone know if there is recourse to claim this money back from either IG or take it to the financial ombudsman ?
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