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ST

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  1. No problem Tri, I appreciate your reply. I'm still hanging on in (that has nothing to do with which side I dress on :-) I look forward to reading more of your valuable contributions to the community. Cheers
  2. Hi , referring to your last post, does that mean that IG hedges/takes/mirrors the same position elsewhere for every spread bet that is taken by IG clients? TIA
  3. No problem Tri. I appreciate a your reply. I just wondered why you thought Hannan, being an IG employee would be asking that question? Please allow me to digress one moment. On the subject of receiving replies to posts, the house (IG) have n't replied to some of my posts. On one occasion I got a reply months later but it appeared to be prompted by another member having the same query. This occurs, despite every email from their help desk automatically including a message encouraging one to use the community?? Now let's get back on topic. Hannah (not me :-), said this above: "Firstly, the reason you're seeing this error message is because the stock in question does not meet our minimum criteria to be traded on a leveraged basis. We look at market cap, liquidity and free float and have certain thresholds for a stock to be eligible for spread betting or CFD trading. When it doesn't meet these, it can only be traded on a share dealing - non-leveraged - account." Rightly, or perhaps wrongly, I just assumed that the reason for them not offering a spread bet on these markets is because they could not go elsewhere to take the same position to hedge themselves. I understand this is the way they operate their CFD business and naturally assumed it applied to spread betting also?
  4. Hi Tri. Do IG not take the same position in the market via a CFD and make their money on the spread? Cheers
  5. I can't comment on trading through PRT charts as IG have disabled it. I have trading rights on another account under a power of attorney and apparently when I am logged in the software is not sophisticated enough to differentiate between which account I am trading through! So I have to do without in that respect. Very rarely have I had a dropped connection on just the data feed with IG PRT charts. I would therefore suggest that your issue is probably a local one. I have downloaded PRT's own software version 10.3, the charts are free for EOD data if you register. However I cannot see any thing different from IG's version 10.2 in the Time zone and Trading hours dialogue box to change the daily closing time of the candles? Not that it will be doable as a free EOD data user but one would at least expect to see the facility there even if its only ghosted etc.
  6. , your IG chart is showing Sunday 6th as a separate days candle. No good if you are price action trading as mentioned above. You can remove this candle and have the data incorporated in the candle on Monday. Go to the options drop down menu on the main menu bar, select Platform Options. From the resultant dialogue box select Time zone and Trading hours then remove the tick from Display weekend data. Before closing save the change by clicking on apply changes at the bottom of the box. Having said all that you will need to wait until IG get PRTs version 10.3 before we are able to set the daily candles to close at 22:00 GMT (17:00 EST) See Dan's comment above. PRT released 10.3 several weeks ago, perhaps Dan will pop back and let us know when IG are going to get the update?
  7. Thank you for your helpful reply Hannah. I take it that this is a stock which has previously met your requirements but has now fallen short of them since its inclusion for trading. In future I will look at the "get info" facility before considering a stock for trading but as you say it would be nice if these stocks could be seen at a glance. Perhaps a change of the colour and the icon on the left of the listing similar to the way it changes to depict a telephone and turns orange when the stock goes telephone only dealing.
  8. I have been getting a variety of frustrating "sorry" messages when trying to place trades. I may spend a day or two or a week or more watching a stock, annotate the chart with the technical attributes then get a message like this one when I go to execute a trade !! The stock today was the US stock Cloud Peak Energy. This occurred on both the Mar17 and Dec17 bets Could this information not be shown on the platform so that one can immediately make alternative arrangements for trading the stock in question or exclude it from ones watch list. Fortunately this one only came up on a scan yesterday so I did n't waste much time following it but that is not always the case. It would also be interesting to know the "why" of the message. Thanks
  9. Thanks for help on this issue Caseynotes I was n't aware that there was such and indicator. I've tried it on my charts with a number of stocks and the prices on the chart are not in sync with the platform albeit some of them are not far out. Maybe they will line up when the markets are open. It will still be a bit of "faff on" even if they are good enough to work off. I work off the daily TF and when they are applied to that they are obviously scrunched up and unable to be read. I tried them on some of the charts on my watchlist and they add what looks like horizontal support/resistance lines causing confusion with the ones I have already applied to the chart. So not something I can add to my template but I would have to add the indicator each time I am considering a trade and then remove it. Furthermore to be able to read them I would have to also drop down to a lower time frame. Easy I know but adding the two together I am wondering whether it is any quicker or more convenient than the way I described above. Will give it a go when markets are open and see how things pan out. Thanks again though for the suggestion Caseynotes, appreciated.
  10. Oh, a light at the end of the tunnel. Thank you for your efforts.
  11. Thank you very much Dan, much appreciated. I feel sure once implemented you will get a lot more price action traders interested in the IG platform! I shall certainly make it known. I never thought about looking at the charts on your MT4 platform but presume they rely on the same data feed as the PRT charts. Is that correct? Cheers
  12. Thank you for your reply Tim. I hope a solution will forth coming soon. What I miss the most about not seeing the deal thru facility in the top right of the chart is being able to quickly see the spread on the instrument. It helps in the calculation of the R2R ratio when in the chart and I can quickly see if the trade is worthwhile. Now I have to flick back to the platform, search and find the instrument to do that and then go back to the chart with the use of the "tear of a ticket" facility. I seem to have a knack of finding the limitations of various aspects of the software, I hope it does n't persist :-)
  13. I thought I'd revisit this thread to show with a recent example how not having the right 5pm New York close charts can mislead price action traders trading off Japanese candlestick lines. Note the first chart uses New York close time charts and sports a good example of a reversal candle off a key resistance level, a pin bar or some may call it a shooting star. The second chart is IG's PRT chart adjusted as Dan kindly suggested. It can be seen that the reversal signal cannot be seen. https://www.tradingview.com/x/KbkJ5HeK/
  14. I am unable to deal through PRT's charts this week. The configuration of boxes and drop down menus at the top right corner of the chart window which enables one to do this has disappeared from my charts. Furthermore, the "Trading Options" which is normally available as part of the list in the "Options" drop down menu on the main window had disappeared. Basically the deal thru charts functionality has been totally removed. I called chart help today and spoke to a nice lady called Lucy. Despite being very helpful she was unable to resolve the issue on the phone and asked me to send her a technical report through the charting facility. Having done that I later received an email from her to tell me she had discovered the source of the problem and I quote: "I have discovered the issue as to why you are unable to trade via PRT. You have Power of Attorney set up which means for security reasons, we have restricted your access. If you wish to trade via PRT you will need to remove any POAs you have set up". Now, at the moment this does not make sense to me as whole point of going to the trouble of setting up a POA is so that one has the permission to deal on a third parties (the donor's) account. Furthermore, the implications of the reply is that I can still deal on the third parties account (albeit not through the charts) if I do nothing i.e. do not remove the POA? I have to re-iterate, it does not make sense to me at the moment! Anyone... please
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