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ST

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Everything posted by ST

  1. Add RSW.LSE plus HWDN.LSE with it's multiple flaws to the bad tick on open list. s
  2. oops... apologies, it appears this has been answered here https://community.ig.com/t5/Charts/PRT-charts-after-dividend-adjustments/m-p/4828
  3. please feel free to assist , it would be unfair for him to get all the accolades for solving all the issues in a timely manner. Thank you.
  4. Hi Applet, Good question, apparently if one asks a question of IG on here it has to be preceded it with and an "@" sign followed by a moderators name otherwise they think that we are talking among ourselves.
  5. Add BRSN.LSE to the bad tick on the open list.
  6. I have looked at three LSE stocks so far including the one above and the have all been affected by the bad tick on the open. The other two are ANTO and SPX.
  7. Above, I was referring to the one minute candle at the open although that should be obvious to those looking at the chart.
  8. The DFB chart of Mitie(MTO.LSE) is showing a long wick to the downside today on the one minute candle. The candle low is showing a misleading 272.5, whereas on the LSE's chart the candle is much different in form and is showing a low of 287.1 http://www.londonstockexchange.com/exchange/prices-and-markets/stocks/summary/company-summary-chart.html?fourWayKey=GB0004657408GBGBXSTMM The spread on the current DFB is just under two points.
  9. For the past two months or thereabouts I have been reporting flawed charts using the email facility in the ProRealtime software. Only one of the many charts that I have reported has been corrected. Listed below is just a fraction of the charts I have reported. You will see that some have been reported twice but to no avail! UK Stocks 3rd April: CHG 25th May: WTAN, FEV, BTEM, MRO, TEM 27th May: RSW 13th June: RSW 14th June: JLT, FEV 22nd June: CRDA US Stocks 8th May: CBOE 9th May: MRCY 15th May: ZION 20th May: CTSH 30th May: CBOE 12th June: AXP 13th June: CAT 14th June: VVC, CME, CMA, LECO, NJR, NWE, MMM 20th June: PG 23rd June: CBPO This is the bunch of US stocks I reported yesterday i.e. 24th June: ARMK, ARW, BLL, FNF, FBHS, PAC, HAS, IPGP, MCD, MHK, NEE, PKG, SSNC, STE, TRU, WCG, YUM My focus is on the US and UK markets, I estimate the percentage of stocks with charts with flawed data is at least in double digits. Far beyond the "one or two that escape the net" as has been previously postulated or as you have articulated " Due to the large number of instruments we offer we sometimes do miss some errors on charts." I understand that the same flawed data powers the new IG charts too! On that basis, I find it incredulous, almost bizarre, even surreal that so much work is going into developing the new charts when IG does not have a reliable data feed!! It seems very much like the cart is being put before the horse. In the context of any developments to the charts where indicators are a derivative of price (are there any that are not?) the old IT adage is very appropriate, "garbage in, garbage out" Before I finished this post I thought I would go through the Dow Jones Industrial Index or Wall Street in IG speak to see how many defected charts would be revealed. The following is the result of that exercise: MMM, CAT, TNH, GE, GS, HD, JPM, JNJ, MRK, NKE, TRV, UTX, UNH, VZ, MCD & PG. More than half, i.e. 16 charts out of 30
  10. to ensure you are not misled by flaws in the software I would suggest you read the last two posts in this thread. https://community.ig.com/t5/New-platform-feedback/Why-I-find-the-new-charts-are-unusable-for-Technical-Analysis-of/td-p/12202/page/2
  11. Hi I see you have posted images of cash charts of the DJI provided by IT Finance/ProRealTime. Would you kindly let me know if what I am seeing is the premium version provided by ProRealTime when one opens an account with them linked to an IG CFD account? Thanks
  12. No problem Tri, I appreciate your reply. I'm still hanging on in (that has nothing to do with which side I dress on :-) I look forward to reading more of your valuable contributions to the community. Cheers
  13. , thank you for bringing that point up. Would you not see the auction closing price on the chart just by looking at the closing price of the 4.30pm 5 minute candle? I understand the auction closes at 4.35pm. Alternatively, you could set the hours to view data between 08:00 and 16:35 hours. Obviously no good if the lists are programmed to not included the 5-minute auction. Which I would think could easily be resolved by altering a couple of digits in a line of code. Having said that it's probably irrelevant for some traders if the other data issues remain! Being a student of EWP It's left me with a question as to whether R N Elliott used auction closing prices when he formulated the wave principle. Even if the answer is not in the affirmative I'm sure the ending auction day price is very important, perhaps indispensable to many traders analysis and trading strategies. Including your good self of course. Can I take it now that you are receiving the premium version of PRT's charting package and does that include the closing price of the auction? Also, could you clarify whether any of the exchanges data feeds are included FOC with the free platform 2 round trip offer? Thank you
  14. Thank you for your reply Nathan. "As for the data issues on charts, whilst we do endeavour to keep the data accurate, do to the amount of different markets we offer it is difficult to eliminate all issues. If you do notice legitimate errors on any of the charts we should be able to rectify this if you let us know. Please let us know if you ever feel that your requests have not been addressed as this is something we will look into." I have wasted more than enough of my time informing you of multiple chart defects on nearly a daily basis over a number of weeks/months. Part of my motivation was thinking that it would benefit not just me but other clientele and also be valuable feedback for your company. A community "thing" if you know what I mean? Sadly my experience has taught me differently. 1) As explained above many of the charts are defective because they have not been adjusted for stock splits. Is it really too onerous for a company like IG Index to go through the daily list of splits for each exchange and correct the charts? 2) I feel like I'm flogging a dead horse, I don't see any other clients talking about the same IMPORTANT issues! Is this a ghost town? we have a reply with regard to your comment on back testing been bad.The version of PRT is inconsequential if the integrity of the data feeding the charting package is suspect and/or there is not any pro-active and timely maintenance of same. From my penultimate post here: I agree with your comment on IG's version of PRT charts. I have used IG's version of PRT for a number of years now. However, because of their ***** data find them of very limited use for technical analysis of stocks. I posted about the defective data some months ago here and DanC said that something would be done about it but some charts get through the net. I have to say since that point I have reported what now must be in the hundreds of charts with defective data. Mostly where stock splits have occurred and many charts with multiple bad ticks which usually show up as long wicks at either end of the candlesticks. It appears that there is no proactive maintenance of the charts. Initially, many of the charts I was reporting were being fixed but after a while nothing was being done, my reports were not even being acknowledged. All the advanced features on which PRT's reputation hinge, proscreening, backtesting and alert on indicators etc are useless with bad data. Don't get me wrong, PRT is a half decent package in my opinion, however, the lack of maintenance combined with the bad data could easily give the unwary a bad impression of PRT. If I were in the sales and marketing department of PRT I not would be best pleased with this licensee! Sadly, my interest in IG is steadily declining to the extent that I am finding myself gradually winding down my positions in both spreadbetting and my ISA account and demo-ing with their competitors.
  15. , The running of this board appears to be not very well organized e.g as you know I only got to know recently that comments are not monitored by the community support staff unless one of their "handles" i.e. their name with the "@" sign in front is included in the post. Please forgive me if there is a "do's" and "don't's" post somewhere which explains this but I have not seen one. Whether Dan is still here or not or the arrangement is through an IG account sponsored by ProRealTime or vice versa, IG or any good business surely would have followed up on S's complaint to ensure that their partners are providing the service they have promised under their partnership agreement. I agree with your comment on IG's version of PRT charts. I have used IG's version of PRT for a number of years now. However, because of their ***** data find them of very limited use for technical analysis of stocks. I posted about the defective data some months ago here and DanC said that something would be done about it but some charts get through the net. I have to say since that point I have reported what now must be in the hundreds of charts with defective data. Mostly where stock splits have occurred and many charts with multiple bad ticks which usually show up as long wicks at either end of the candlesticks. It appears that there is no proactive maintenance of the charts. Initially, many of the charts I was reporting were being fixed but after a while nothing was being done, my reports were not even being acknowledged. All the advanced features on which PRT's reputation hinge, proscreening, backtesting and alert on indicators etc are useless with bad data. Don't get me wrong, PRT is a half decent package in my opinion, however, the lack of maintenance combined with the bad data could easily give the unwary a bad impression of PRT. If I were in the sales and marketing department of PRT I not would be best pleased with this licensee! Sadly, my interest in IG is steadily declining to the extent that I am finding myself gradually winding down my positions in both spreadbetting and my ISA account and demo-ing with their competitors. On the point about PRT being an American company, this is from the bottom of their webpage: "ProRealTime Trading is a trading name of ProRealTime SAS, an investment company approved and supervised by the French financial authorities (Autorité de Contrôle Prudentiel et de Résolution / Banque de France). ProRealTime SAS (Simplified joint-stock company) - N° 499 355 444 RCS Nanterre Head office: ProRealTime SAS - 30 avenue Edouard Belin - 92500 Rueil-Malmaison - France. EU VAT number: FR90499355444. Receipt of CNIL (National Computing and Data Privacy Committee) number 1300984."
  16. The OP has not replied to my post or anyone else for that matter. Could you kindly oblige please?
  17. Hi Tony, I came to this thread to see if I could establish if Dan was still the community manager but saw your question. I think the answer is "no" but by now you will know the answer. You may be wondering why the support staff has not answered by now. Well, after not having got answers to posts or answers months later I was just recently told by a member of the community support staff that unless you include an @supportmemberofstaffsname in your post it will not get picked up by them. Welcome to the community BTW :-)
  18. Hi , referring to your last post, does that mean that IG hedges/takes/mirrors the same position elsewhere for every spread bet that is taken by IG clients? TIA
  19. No problem Tri. I appreciate a your reply. I just wondered why you thought Hannan, being an IG employee would be asking that question? Please allow me to digress one moment. On the subject of receiving replies to posts, the house (IG) have n't replied to some of my posts. On one occasion I got a reply months later but it appeared to be prompted by another member having the same query. This occurs, despite every email from their help desk automatically including a message encouraging one to use the community?? Now let's get back on topic. Hannah (not me :-), said this above: "Firstly, the reason you're seeing this error message is because the stock in question does not meet our minimum criteria to be traded on a leveraged basis. We look at market cap, liquidity and free float and have certain thresholds for a stock to be eligible for spread betting or CFD trading. When it doesn't meet these, it can only be traded on a share dealing - non-leveraged - account." Rightly, or perhaps wrongly, I just assumed that the reason for them not offering a spread bet on these markets is because they could not go elsewhere to take the same position to hedge themselves. I understand this is the way they operate their CFD business and naturally assumed it applied to spread betting also?
  20. Hi Tri. Do IG not take the same position in the market via a CFD and make their money on the spread? Cheers
  21. Hi Stef and thank you very much for bringing this issue up. Could you let us know if it has been resolved, please? Also, could you clarify whether data feeds are included FOC with the free platform 2 round trip offer? Thanks
  22. No problem JBTrader. Before you continue trading using IG's PRT charts and particularly if you trade stocks using TA I would encourage you to read some of my other posts. These ones in particular: https://community.ig.com/t5/Charts/PRT-charts-after-dividend-adjustments/td-p/4828 https://community.ig.com/t5/Suggestions/Bad-Ticks-on-PRT-Charts/td-p/7650 Good luck with your trading sir.
  23. Thank you for bringing this up Applet This is just another one of IG's offering of PRT chart inadequacies. Not being able to adjust for dividends distorts support and resistance levels. As this has a cumulative affect the distortions are magnified over time. This will affect the vast majority that uses technical analysis in their trading, most use support and resistance, don't they? So if you wondering why your stops got hit or your take profit order did n't then take a look at an adjusted chart and you may find the answer why! I rest my case m'lud.
  24. The staff at IG WERE acknowledging and correcting the numerous faulty charts I was reporting - quite often on a daily basis - through the chart emailing facility. Disappointingly, having charts corrected is becoming less reliable. Let's face it, it should not be required for a customer to have to constantly inform of faulty charts! The integrity of data is paramount in this industry and any company recognising this would have people to ensure this is maintained to the highest of standards!
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