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forex_sniper

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Everything posted by forex_sniper

  1. Dont think you can set it up if you are using ig web based platform. But you can set it if you are using mt4.
  2. When the dust settle down..ig better take a good hard look at its resources. It's obvious that they are inadequate...both hardware...n personnel. Why bother to keep increasing the number of clients and take pride in the number of clients and markets served when during crisis like this...they are unable to handle.... As a service provider...it is during times like this ...how they handle the situation...and address customers' problems that will either make or break its reputation. People are not interested in how you handle during peace time..that will usually take care of itself...the real
  3. Dont pin your hopes on them. They will only reply at their own time. I have already given up hope of the customer service ever resolving any issue. This problem has long been an issue but never been addressed. You can try using other brokers mt4 demo. They work pretty well. Prices are universal so they should not deviate much from ig prices. There are ppl here who said that becos of the volatility this happens..but they did not really answer my question as to why other brokers mt4 demo has NO problem opening orders and closing orders and why must this issue restricted only to ig since mkt i
  4. Its not only now...their customer service has all along been less than satisfactory...Few years back still ok...but now not so.... Perhaps...they find it easier to get contributors to answer on their behalf....holding fort for them.
  5. Just curious..if someone placed a sell order in advance which is 50 pips away from what is the current mkt price. Assuming currently there is no sell order is placed for the current price.... When i click the sell button right now...will my order be filled at the curent price?
  6. Do note that these ppl are clicking on the close button and not putting order at market..that could be way above or below the current mkt price...so the reaaction shld be instantaneous compared with one that place orders in the mkt inadvance. ..where the price has not been hit. and It would be grossly unjustified...if someone place an order for a price which is way off the mkt..and given priory in the order queue compared to one who click instantly. That would be like letting the mkt slip either way to let price hit those who put in order in the queue but way before the current price first
  7. You are not alone. I have been experiencing this since Monday.Some contributors said that its due to mkt volatility...but i find it strange as i've used mt4 on other brokers platform...no none seem to have this experience. I am using a demo account to test the reliability of using mt4 on ig .but so far the experience has been less than desirable. There are just too many invalid and requotes incidences and they last a long time.. even previously not now due to the volatility of the mkt. My chart is syncing properly but when i open the order page..the price shown is simply dead...not moving in
  8. Thanks for the reply. Reckon we will never know the true picture unless we can get a respond from the horse's mouth... But hearing from them is a rarity. You will either get no reply, or they will direct you to get community help over here which is usually the case ...or sometimes you need to tell them what to do.
  9. While i understand that demo cannot be fully replicated as the live..but to have it frozen and not being able to open or close a posn for hours is totally unacceptable. You mentioned abt spikes...n i am not talking abt spiking prices...that i can understand it happens...but a normal routine??? that i dont think many users can accept. And for your info...i dont find this happening in other brokers demo platform...once in a blue moon..maybe... but not so often and and for so long. Perhaps...they dont give priority to demo account over here...i dont know...I am sure i am not the only one who expe
  10. While i understand that demo cannot be fully replicated as the live..but to have it frozen and not being able to open or close a posn for hours is totally unacceptable. You mentioned abt spikes...n i am not talking abt spiking prices...that i can understand it happens...but a normal routine??? that i dont think many users can accept. And for your info...i dont find this happening in other brokers demo platform...once in a blue moon..maybe... but not so often and and for so long. Perhaps...they dont give priority to demo account...i dont know... I am sure i am not the only one who experien
  11. I feel the least a demo platform could do is to at least replicate the price as shown in the live platform..If it can't even do this then whats the point of having a demo. While i dont know abt demo platform being used as a test bed for the technicians..but what i understand is that most brokers would use this to let newbies try their hands to get a comfortable grip to what is the feeling like when trading on the broker's platform. It would be a foolish move to negliect it or simply run it differently from that of the live platform...especially one that show its inefficiency...warts and alll..
  12. Thats the difference...maybe the mt4 live platform is good and alive...but somehow i feel they might have somehow neglected the demo platform...Perhaps..you may try to open a mt4 demo account and run it...to see if you encounter any problem.
  13. I had the same problems encountered when using mt4. It seems to be unreliable on ig platform...I am testing out on the demo to see how good it is..but somehow the experiences i have encountered is not very good. It is very unreliable...n slow to update. This is just a demo account..i shudder to think what it would like if i were to run on a live account. This monday morning following the wekend closing..when i open the chart...it was frozen..did not move for a long time...i had to go look at other brokers platform..to check on the mkt..and by the time it started running..it was way against m
  14. Managed to get the program running but I can't seem to open a new demo from within the same program. It just doesnt respond. So i downloaded a fresh copy....open a new demo account..and now its up and runing. Thanks.
  15. Thanks for the headsup...Just check my mt4 again...no go...still remain no connection. Data stop updating since 28Feb. Did a scan of IG-DEMO server...but still no connection. Yesterday...i referred to helpdesk again to ask them to check with technicals...whats the status...but no respond... Just wondering is there anyway to delete the demo account and open another new one? Dont know if that will work. Cannot find where i can do it.
  16. Yes, you are right, I am no bigtimer here in ig..just maintaining an account here for strategic purposes. Used to be active on their platform until they did an upgrade of their PRT and abandon the old version which somehow screwed up my programmed charts so I just moved on. You may be a big trader here and 30pounds to you may mean nothing regardless of whether you trade or not. For me I tend to look at it from the perspective that it is not so much abt the levy but I will only trade if I there is a setup nevermind if I meet the quota or not. Any saving is incidental and if I have to
  17. I have not subscribe to PRT and therefore unable to tell you whether currently it is able to see your balance. Its been quite a while. You may wish to check with helpdesk. The last time if i remember correctly...i referred to the ig main screen...Its not that difficult....n you dont really need to check your balance all the time....unless u have many posn opening at the same time with some winning and losing trade running concurrently.
  18. Just checking with you...is the name of the demo server under your login page still shows as IG-DEMO or something else.
  19. ProRealTime is very good. It is a very dynamic and comprehensive charting system. I used the system previously but later disabled it becos I took a break from trading. There is a fee levy on the use of the system...when one does not meet their trading quota. Its not a big quota though...but i think you can still disable it anytime if i am not wrong. i dont like the idea of forcing myself to trade in order to meet the quota just to stop paying for the fee
  20. Dont know if its really down but the ping column related to the ID-DEMO sever connection is empty so i reckon it should be . But they have not really reply me to confirm on this. Thanks for your replies.
  21. Been there done that..but same problem. A scan of their IG-DEMO server shows a round icon indicating no connection. Ping column is empty....if connected it would have shown some numbers in m/s. Ping shows server not found.
  22. I have encountered the same MT4 demo problem..with the error "No Connection" since Monday 2Mar when i tried to activate the program. Emailed helpdesk and asked them to check to refer the matter to their technical staff. They have forwarded my msg to them. So far, have not heard anything from them. Seems the problem is still there. Reckon..i am not the only one encountering this problem. Hope they resolve the matter asap.
  23. Well i guess as in most cases of software, the newer improved version of PRT will definitely have an impact on how the previous versions work. Gotta accept the inevitability. Just annoyed that i need to rework some of my codes to make them compatible with the newer version. Its quite tedious...if only they make the older version available for those who dont really need the new features which PRT ver 10 offers. Anyway, thanks for the reply and the link
  24. I have been using the older version of PRT 9.2 for a long time. I coded my own indicators and was able to use them without any problem. All this while version 9.2 has been provided as an alternative to the the new version 10.2 which has also been made available to users. I have tried to run the new version on several occasions previously but found that whenever I activate it...all my indicators coded under the old version would be going haywire. some of my indicators did not show up while those that showed up are incomplete. Even when i tried to load my saved template..the charts that
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