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Eurobonus

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Posts posted by Eurobonus

  1. Just now, twu1234 said:

    It is quite a desaster  It has again happened a few minutes ago exactly at 15:30 (in germany) when wall street opened. So i think it must be an overload issue in terms of trading activity. Maybe in combination with a new version of their web software. 

     

    If that's the case, then they are at fault because they should not have gone live with update without proper testing. Very easy to replicate when the US opens as there is a lot of data so they should be aware of the volatility. IT JUST IS NOT ACCEPTABLE !!!  I LOST THOUSANDS YESTERDAY AND I CAN'T GET THROUGH TO CUSTOMER SERVICES, EITHER VIA PHONE OR ONLINE CHAT.

  2. 1 minute ago, JJP said:

    This really is an unfortunate situation. It may well be just a capacity problem or other technical glitch, but the fact that I cannot find a message from IG to explain the situation is really galling and upsetting. I don't trade big and I rarely make money, but its my fun lockdown hobby and I would prefer to do that on a stable, reliable platform with clear customer service messaging when things go wrong. AM currently opening demo accounts with other regulated providers.

    The amount you trade is not what is important here. Everything is relative.

    Yesterday, all my profits plus more was wiped out during the trading block. To me it is a lot. To others not wo much. But the point is that the SYSTEM FAILURE SHOULD NOT HAPPEN ... especially THREE DAYS IN A ROW !!!

    IG right now SUCKS BIG TIME !!!

    NO SUPPORT - NO TRADES POSSIBLE DURING HIGH VOLATILITY - NO EXPLANATION OR WARNING 

    • Like 2
  3. 14 hours ago, nit2wynit said:

    not wanting to start another War with Casey, but he's always got positive to say re; IG, but doesn't actually use the Retail Platform.  He uses MT4 and 'Pops in' to the Retail Plat just to say, 'Yeah, it's working!'.

    He's got me quite confused.

    @Caseynotes  Have you EVER had a single problem at all with IG, Support, Technical or otherwise?

    Seems the numbers have gorwn since it appeared I was the only punter with a complaint.

    Ironically, I barely mention it these days as it's Futile!  Hence, probably why we don't hear about all the others that have issues.


     

    I CAN'T EVEN GET THROUGH TO IG SUPPORT !!!

    SO YOUR EXCUSE IS JUST NULL AND VOID !!!

    STOP TRYING TO DEFEND THE INDEFENSIBLE!!!

  4. Yesterday when the system stopped working, I had a short on Tesla which was up a lot. Then the system wiped  out ALL the gain only to then gradually revert back to original level. But if I had had a stop, it would have wiped out the trade.

    This is either faulty software or something more worrying ....

  5. 19 minutes ago, bapu1 said:

    HI 

    Same happening to me today . As I advised yesterday IG will only understand when there is a mass exodus of clients leaving the company. They delibrately do this to us because they know that there is no one to account for. Even the management of company looks like they are all Correpted and Dont listen to customers. 

    I have already made arrangements to shipment my trades to Another Broker . Sooner everybody does the better . Good Luck 

    Well I am leaving IG. What happens when there is high volatility is totally unacceptable.  It is not just poor service, but they are CHEATING their customers out of millions. So why would you continue to trade on such a platform. 

    Perhaps start a CLASS ACTION LAWSUIT?  I am game for it.

    • Like 2
    • Great! 1
  6. 2 minutes ago, Morpheus said:

    Have you asked them to credit you ?  Ive had such issues in the past and got a refund

    Can't even get through either via phone or online chat. So I am giving up on IG and will leave the worst review ever. Perhaps one technical glitch, but over the last 2 days the same issue and I have the same issue before with IG when there is high volatility. But this time I got thoroughly burned. On top of that, they created a phantom trade which I never did which lost me a lot on top of not being able to close positions.

    • Sad 1
  7. It seems as if people think that the stimulus packages are free. At some point in time, it has to be paid for one way or another. Either through budget cuts or most likely accelerating inflation once it takes hold.

    Furthermore, once I have extrapolated out the cancelled dividends, cessation of share buybacks and the massive increases in unemployment, I just can't see how the markets can be anywhere near the levels that they are right now - S&P 500  close to 2,800. It seems as if investors believe that there will be a quick V-shaped recovery. I sincerely hope that this is so, but my brain says that this is wishful thinking.

    Be interesting to hear your thoughts on this.

    • Like 2
  8. There is just one major issue. Countries which have been in lockdown reopening their borders will import cases like what has happened in China, Japan, South Korea and Singapore. Japan is expected to call a National Emergency very soon. So how can the global economy recover quickly as 2nd and 3rd wave spikes will occur. Any chance of travel picking up to anywhere near pre-Wuhan virus pandemic? I certainly can't see that the global economy can recover quickly.

  9. Markets are cruising upwards for no apparent reason, totally ignoring the growing unemployment rates across the world and business failures. Thus, ignoring all fundamentals. Extrapolate out share buybacks and cancellation of dividends and stock markets would be much lower than what it was pre-Covid19 bear market.

    I just can't see why the markets are rebounding unless some have inside knowledge of a vaccine or cure in the pipeline in the very near future. Anyone has a rational argument for the rebound in the stock markets?

    • Thanks 1
  10. I cannot see that the global economy will have a fast recovery. I can only see a depression looming unless a vaccine is quickly developed. This is the first time in a long time that the US has been directly affected by a major negative event (9/11 was localised). With the US slowing down, there is no other economy that will be able to create the demand required to get us a fast recovery. China's domestic demand is not large enough and Chinese personal debt was going through the roof even before the virus pandemic.

    How will the world and the global economy be once this pandemic subsides? I think a very changed society and traditional retail will be one the worst sufferers. Also with all this money printing, is there a risk of hyperinflation in the long term? Well, gonna buy a couple of KGs of gold just as insurance and not for investment per se. Also think property prices will come under the cosh so sitting on cash will enable you to buy distressed properties as getting loans will be hard for many. I am reevaluating my log term investment strategy to take into account the changing environment.

  11. I personally think that there is no chance that there will be a V shaped recovery. Looking at the latest unemployment figures, I foresee a prolonged recession if not even a depression as the shock affects both the supply side and reduced demand. Without a strong demand recovery, the economy will be very slow to recover.

    • Sad 1
  12. I am not a pensioner but worried about those who draw pensions. Just look at the white pensioners in Zimbabwe and what happened to them when there was hyperinflation. Their savings became more or less worthless over night and their pensions barely covered the cost of a loaf of bread.

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