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aoc

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  1. aoc
    Check that you have completed the W8BEN online form under Settings > Dealing US Stocks.
  2. aoc
    For others who may have similar issue, I found that I needed to re-submit an online W-8BEN form through my IG account. After doing this, I was able to purchase US stocks again. The question remains, why does the platform not inform of the reason for rejection. Missing basic features like this is particularly unacceptable considering IG's failure to provide access to proper support directly. Aidan
  3. aoc
    Hi, Whenever I try to place an order I get a popup saying 'Your order has been rejected'. Is there any way to find out the reason for this? I have tried placing Limit orders on two different US stocks with the same issue. I obviously have sufficient funds available. Thanks Aidan

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