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GraHal last won the day on June 21 2018

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  1. Anybody got same problem as me ... I cannot add funds to my Demo CFD Account (see Image 1)? If I click Add Virtual Funds I get a greyed out page as Image 2. My CFD Account is enabled and I do have funds and I have used it for trading previously etc. Any comments appreciated.
  2. I have done the same action many times before and most times it works but more often than I'd like ... attempts to move stops gets locked down, and mostly when Price Action is showing decent momentum!
  3. No it was a Buy / Long and I had been watching it go up 26 points and was looking forward to quite a few more points judging by the price action. My Stop Loss was 32 points below my Trade Price but my Limit Stop (of 32) was 6 points away when I tried to move my Limit Stop higher to take advantage of the momentum and then the Limit Stop just kept snapping back to the 6 points level and kept doing that for several minutes no matter how many times I tried. I even quickly checked on Demo to make sure my method was correct and I wasn't going mad!
  4. I didn't say stop loss, I said Limit Stop. Maybe you refer to it as Take Profit? Anyway thanks for taking an interest!, It can be a lonely business ... trading!?
  5. Further to above ... Oh and a few mins after the price rise ... all went back to working correctly again ... I could increase my Limit Stop no problem at all!
  6. Yes I am on the SB Platform. But it is as if there is a block imposed on any stop changes ... not just a minimum distance (which is why I did my 1000 point test on a Limit Stop). Yes I agree the Demo Platform worked fine (I could change stops etc) at the same time as the Real Platform would not let me make a change to my Limit Stop. I have experienced this loads of times, but it p**d me off so much this time that I had to give vent to my annoyance, Sure enough after I was stopped out on a Limit, the Price carried on going up as I predicted in my previous post!
  7. Don't you mean you can 'pretend' to move them? As they just snap back again as soon as you click anywhere just as the OP says. I just tried to move my limit stop 1000 points away (as a Test) and it still wouldn't accept it ... it snapped back to 6 points above current Price. One can't help thinking that the 'IG View' is that there is a high probability that News or maybe even just current Price Action is going to result in a good rise (I was Long the DJI) and so IG are making sure we get stopped out with minimum profit?? Damned annoying anyway ... whatever the reason?? If it is a glitch then it needs fixing asap??
  8. Hi OSCARDAX What you describe above re PRT sending an email is to be released very very soon. It may even be in your Live Platform right now ... see attached. Cheers GraHal
  9. If I place an order and forget it then I can't see how / what the bars are like before getting to the Order level. Price may just spike up / down (stop hunting), trigger my entry and then go the other way! If I set Alerts for price to rise or fall 6 points in 5 mins then I can see what momentum there is the latest few bars and also how these bars are sitting in the overall market structure since the last time I looked at the chart. Also the smashing it in a few seconds (as you put it) may be me wanting to exit a trade that has gone against me. If I set a stop level exit then I may just get taken out and then price bounce back again.
  10. Thanks kivondo, but it's still a second or so when I want to be closing my open trade in that second. Also I have at times had several Alerts stacked on top of each other and so clicking each x to close an Alert (when I desperately want to be setting direction on the Deal tab and pressing Place Deal) I find frustrating. Also I don't even need / want to read the Alert PopUp as I have heard the Alert noise and so my eyes go straight to the Chart and I am either wanting to open or close a Deal. But I'll try closing the PopUps as you say if that is my only Option? Can't believe PopUps are not configurable.
  11. Hello Is it possible to configure Alerts so that there is no PopUp box at all? Reason I ask is that the Alerts PopUp Box covers the Deal Tab and a vital few seconds is lost waiting for the PopUp to dissappear again before I can press Deal and direction etc! In short the Alerts PopUp is very very annoying popping up in it's current position in the top right hand corner of the screen (as that is where the Deal button is!). Thanks GraHal
  12. Hello If I disable Real Live PRT for the summer (using Disable setting in IG) does anybody know if all my Systems will be retained in the Auto Trading window as non-running or will they disappear? Thanks GraHal
  13. Hello Why am I being told to login to view MyQueries when I am already logged in?? I clicked Help & Support on the 'IG old Platform' and selected Support Portal to get to the screen attached. Am I doing something wrong? is there another way? whats going on?? Thank You GraHal
  14. Hello I can manual trade on DJI / Dow at 0.5 min Lot size. Using a coded Algo on DJI / Dow min Lot size is 1. Where / what is the logic / rationale behind this anomaly please? Thank You GraHal
  15. Answer is Yes, seem like same TFs as on a PC. Tap D for Daily (or whatever) in top left corner and more menu options appear at the bottom of the screen, tap 'resolution' and select even down to Tick TF. GraHal PS this releases me from my PC for days out in the summer!
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