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WarrenMunger

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Posts posted by WarrenMunger

  1. 2 hours ago, WillA said:

    @WarrenMunger we have not been able to replicate this issue in our test environment or work out why this is happening based on current info.

    Please send me a screenshot by direct message of your entire platform when P&L is incorrect so we can see balances at the top also: https://community.ig.com/messenger/compose/ 

    Will

    As mentioned previously, the problem arises when I have a position open in the US stock 3M (All sessions), stock symbol: MMM. 

    Did the software team test that scenario? Before the market opens it has an unusually wide spread for a large market cap. stock. There are also occasional instances when the sell price for MMM is shown as $0.01 (it only lasts 1-2 seconds but the software error is reflected in the profit/loss total).

  2. Please could you advise me when this technical error will be rectified. The total sum for my open positions is still showing incorrect arithmetic.

    The problem seems to occur in UK morning sessions when I have open positions in 'All Sessions' US stocks (i.e. 3M, ticker MMM).

    This is quite a fundamental technical problem which should be solved ASAP.

    bug.jpeg

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