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  1. @DanielaIG seems like all sorted now and back to normal. Many thanks for looking into it though Regards Kevin
  2. Hi, I use 4hr trading charts and 5 different ema's. On a 4hr chart however when i input a 400ema it doesn't show up. For example But if I put in any other timed chart such as 2hr it works fine: Can this be looked into please as this seems to be happening on alot of FX and Commodity charts, solely on the 4hr Many thanks Kevin
  3. Cheers for that, i guess you guys can only do so much when your hands are tied
  4. If you could lower all the minor FX and the Australasian FX bet sizes to 50p im sure that would help out a ton of people with smaller account sizes.
  5. Really quite annoyed at this that there has not been any kind of announcement. I certainly haven't received any email. Ive spent last few weeks mastering them in demo to now be told ive completely wasted my time. With that amount of leverage there is no point whatsoever in using a knockout over a standard FX trade. Do IG have something in the pipeline that will help people out around the higher leverage costs?
  6. Hi, Really appreciate your response. With regards to margin i thought with knockouts the margin is equal to your maximum risk?, so if for example I was trading at £1 per point and the knockout was 100 points away i would only need £100 of margin to place the trade, whereas if i placed it by usual means my margin would be nearer £450. Is that right or have i got this completely wrong?
  7. Hi, I have 33 currency pairs that i like to trade. Since the knock-outs came about it has enabled me to trade like i use to before the ESMA rules came about with regards to leverage. Currently though you only have 14 different currency pairs available to knock-outs. Can i ask when you are rolling this out to the other pairings? Many thanks
  8. Hiya, That could be it then, ive just checked and its 7.1.1
  9. Many thanks, i tried re-installing the app aswell but unfortunately same result
  10. Hi, Im currently trying out some strategies using your new knock-outs on my DEMO account. I placed the trades fine on my laptop and everything works correctly however when i sign in to the app on my i-phone and go to positions the overall total is correct but it doesnt show my knockout trade so i'd have no way of closing it. If this can be looked into, again this is on my DEMO account. Thanks
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