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NadelinaIG

IG Staff
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Posts posted by NadelinaIG

  1. Hi @zala, a few people have requested the option to automatically add a trailing stop to a limit order to open which we have passed onto the relevant dev teams. Unfortunately at the moment we don't have a firm roadmap on delivery as the current stop/trailing stop format relies on other logic in the back end which means we can't simply just switch it on. I shall continue to feed back to the relevant teams and I'll look to update Community members if the above changes.

    When it comes to guaranteed trailing stops this isn't something which we have seen as much feedback on, however I will also look to pass this on to the relevant teams. In the meantime, whilst I know it's a manual process, you could look to set an alert for when the market moves 'x' points in your favor and then go in and change the stop manually. I appreciate this is by no means perfect, however it is currently the only work around. 

    Please note that when doing the end of month report, we collect feedback from the forum and we will add your comment to that report for consideration of the relevant team. If anyone else is looking for either of the above features, please add to the request below. 

  2. Hi @bearbull, thanks for your feedback on the share dealing trading platform - all feedback is useful!

    Optimising the share dealing platform is an ongoing project. Unfortunately, due to the recent major regulatory changes in Europe, the project was postponed, but we are looking to introduce a new, better and up-to-date  platform for all our share dealing clients. 

    We want to make sure the platform is suitable and the best it can be for share traders needs so unfortunately it's not a case of just pushing share dealing functionality through the new web trading platform layout. As soon as we have a release of the new offering we'll be sure to inform clients. 

  3. Hi @market1, we are currently working on creating tax statements for sharedealing accounts, which will be tested in the coming months.

     In the meantime, we can provide you with full ledger summary statements, including all dividends, profit/loss etc. We usually send those as .pdf files, however, if you wish to receive a .xlsm excel file you can calculate the overall figure, by marking all applicable numbers and looking at the "Sum" figure at the bottom right hand side of the page.

  4. Hi @gigitygigity, thank you for your interest in trading KO for shares. As you are aware we have just launched this  product and are currently collecting feedback from clients for further offering. We don't have a shares offering on our road map, but if this comes out we will be notifying clients. 

    Please note that we will be doing an End of month report, which will reflect all feedback from the previous month in the forum. Thus, I encourage everyone who wants to trade KO for shares to leave a comment below (guest comments also count).

     

  5. Hi @1st4freedom and @TrendFollower

    Thank you for your interest in trading IOTA with IG. We are currently in process of reviewing the option to offer IOTA, however, there are a few implication such as demand, hedging and storage that we need to consider before offering it. At this point, due to the aforementioned, we are not in a position to offer IOTA. If this situation changes, we will be notifying our clients. Please note that we have recently launched 3 new coins on the back of IG Community poll. 

     

  6. Hi @GrowBabyGrow, unfortunately there isn't a way to automatically assign dividend payments to be re-invested. They always appear as cash on the account and you can choose to either re-invest them yourself or to withdraw them.

    DRIP functionality has been requested by a number of clients however I'm afraid there isn't a fixed roadmap on delivery. I'll look to add your comments and feedback to our product owners and dev teams. 

  7. Hi @tomjer, unfortunately the new ESMA regulations means that we are unable to offer margin offsets. Unfortunately this includes options strategies. In regards to new products, we are continuing to review our offering post-ESMA and if there are ever any new products released we'll make sure to update our client base. 

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