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Hallgente

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Everything posted by Hallgente

  1. Hi Anton 1. It seems ProRealTime added functionality to Pivot Point generation in the past but neither IG or ProRealTime announced it or made it obvious for an oldie like me. Nuff said. Anyhow........... the functionality added permits the times the HLC values are captured to be user defined. Here's a screenshot in case you're not familiar.. http://my.jetscreenshot.com/16785/20171227-gnzf-56kb 2. Your previous comments about changing ProRealTime charts to particular timezone settings doesn't sound right for anybody trading or monitoring positions Indices, stocks, commodities and forex on a regular basis. QUESTION - For the user defined time settings for Pivot Point calculation as shown in the screenshot above, please can you confirm that the values are captured off your book at the user defined times only Monday through Friday and not off your charts/database of your All Sessions markets on days other than Monday through Friday. Many thanks Hallgente
  2. Hi James A) Daily Pivot Points - For the DFB markets of FTSE, DAX and Wall Street (DJI):as available in the chargeable professional charting package ProRealTime: A1. What days of the week do you collect values to calculate daily pivot points? A2. What exact time of each trading day timestamp do you use when collecting the High, Low, Close values/data necessary to calculate the daily pivot points?. A3.. Please can you state whether the timestamp used in the calculations is local time for the applicable market or some other universal timestamp. B) Daily Pivot Points - For the DFB markets of all USA All Sessions stocks as available in the chargeable professional charting package ProRealTime: B1. What days of the week do you collect values to calculate daily pivot points? B2. What exact time of each trading day timestamp do you use when collecting the High, Low, Close values/data necessary to calculate the daily pivot points?. B3.. Please can you state whether the timestamp used in the calculations is local exchange time or some other universal timestamp. Thank you Hallgente
  3. Hi James This is slide 20 from IG annual results presentation. http://my.jetscreenshot.com/16785/20171220-hurc-116kb IG is not practising what it is preaching to the city and its investors.
  4. Who at IG is responsible for Pivot Point generation on ProRealTime charts please? I'd like to ask some questions relating to the misleading pivot points generated in ProRealTime on the All Sessions markets. Thank you Hallgente
  5. Hi James 1. Thanks for the prompt reply which is disappointing to say the least. 2. IG, within its field is a very successful platform operator. From your cleint base last year, you generated £491,100,000 GBP in revenues with a profit before tax of £213,700,000 GBP. This is very high profit in the normal course of events compared to the majority of UK businesses. IG has 185,000 active clients, those who traded at least once during the year. The 185,000 represents the tip of the iceberg of all the clients that have tried the platform and fallen by the wayside until such time as they get new funds to try out the markets again. This attrition rate, or churn represents over 95% of people that try their hand at making money out of the markets so over a period of (say) three years, the number of people IG sees going through its books or returning is significantly higher. To attract this footfall to the IG proposition, IG spends over £60,000,000 a year attracting this pool of people to its products. However, depsite this relatively large number, IG has a very small core of clients who have 'cracked the code' as such and who make money or stay alive on the markets. This small core of the 185,000 active clients is a base from whom IG makes a lot of money. For FY2017, IG's net own funds generated from its operations was £183,900,000 with a profit after tax of £169,200,000. 3. I am a retail investor. I can claim similar numbers to my name as the IG numbers above save for the decimal point being four places to the left order of magnitude different. 4. Of the two of us, one of us should have an incentive to husband the very large revenues and handsome profit levels and help those from whom we make this money get to grips and/or get an opinion from a bona-fide firm of tax specialists, which IG will already have, and spend a tiny proprotion of the figures mentioned above to get an opinion that IG can then share with it's 185,000 clients including the small core of high value clients that generate significant revenues and profits. It seems very short sighted, perhaps complacent, even arrogant, that IG couldn't carve out a small amount of money from the more than £60,000,000 it spends on marketing for example, If IG spent even as much as £45,000 on a professional tax opinion, that would be less than £0.25 GBP per client for the whole year and obviously much less than that if ammortised over an even longer period. Best wishes Hallgente
  6. Dear IG Recently, prior to log-in, you are inviting me to register as a professional trader. Presumably this is in view of the actions of the ESMA and their plans to limit binary options and CFD's (Spread Betting next?) and the leverage ratios applied to those products. As a retail spread betting client and with regard to your deep legal, financial and tax professional services pool, can you please advise if there would be any change in my personal tax status if I nominate myself to be a 'professional'. Best wishes Hallgente
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