akatyk

UPDATE: it is working now!

Just been told on Live Chat that the issue has been escalated to ProRealTime

Monday the 12/08/19 - still down... Pretty bad... This doesn't look like a maintenance issue.

Yeah, pretty poor not to inform customers of any maintenance. I do a bit of analysis on weekends too.

Yeah, same situation here. I think this is the connection on the IG side.

Can you please advise of what asset you're looking at on both charts? There is a 100x difference. I know that NEO is offered on IG but that's no where near 300.

Anyone else having issues with ProOrder right now, during the weekend 10th and 11th of Aug? ProOrder doesn't seem to connect.

Just be careful if you're coding algorithms. The time function doesn't work properly.

24/02/2019 - ProOrder still down and no word...

Do we know when it will be up? Software launches but won't establish connection.

Timezone integration with IG does not work. For example, if you set out not to execute before 10am on a Monday, it will still execute at 9am on a Monday.

It is working now.

Have the same issue. Most of the analysis happens on the weekend for me.

Not sure whether I have missed any announcements, but PRT doesn't seem to load completely. Systems running don't load. Any updates when this will be resolved?

Wondering whether the fix is going to be implemented any time soon?