
akatyk
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ProOrder - Doesn't load 10/8/2019
akatyk replied to akatyk's question in IG Chart Support - Charts, MT4 and PRT
UPDATE: it is working now! -
ProOrder - Doesn't load 10/8/2019
akatyk replied to akatyk's question in IG Chart Support - Charts, MT4 and PRT
Just been told on Live Chat that the issue has been escalated to ProRealTime -
ProOrder - Doesn't load 10/8/2019
akatyk replied to akatyk's question in IG Chart Support - Charts, MT4 and PRT
Monday the 12/08/19 - still down... Pretty bad... This doesn't look like a maintenance issue. -
ProOrder - Doesn't load 10/8/2019
akatyk replied to akatyk's question in IG Chart Support - Charts, MT4 and PRT
Yeah, pretty poor not to inform customers of any maintenance. I do a bit of analysis on weekends too. -
ProOrder - Doesn't load 10/8/2019
akatyk replied to akatyk's question in IG Chart Support - Charts, MT4 and PRT
Yeah, same situation here. I think this is the connection on the IG side. -
Can you please advise of what asset you're looking at on both charts? There is a 100x difference. I know that NEO is offered on IG but that's no where near 300.
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ProOrder - Doesn't load 10/8/2019
akatyk posted a question in IG Chart Support - Charts, MT4 and PRT
Anyone else having issues with ProOrder right now, during the weekend 10th and 11th of Aug? ProOrder doesn't seem to connect. -
Change candle time in ProRealTime
akatyk replied to Jaricho313's question in IG Chart Support - Charts, MT4 and PRT
Just be careful if you're coding algorithms. The time function doesn't work properly. -
PRT seems to be down - 23/02/2019
akatyk replied to akatyk's question in IG Chart Support - Charts, MT4 and PRT
24/02/2019 - ProOrder still down and no word... -
PRT seems to be down - 23/02/2019
akatyk posted a question in IG Chart Support - Charts, MT4 and PRT
Do we know when it will be up? Software launches but won't establish connection. -
Timezone integration with IG does not work. For example, if you set out not to execute before 10am on a Monday, it will still execute at 9am on a Monday.
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ProOrder not accessible
akatyk replied to TheTallGuy's question in IG Chart Support - Charts, MT4 and PRT
It is working now. -
ProOrder not accessible
akatyk replied to TheTallGuy's question in IG Chart Support - Charts, MT4 and PRT
Have the same issue. Most of the analysis happens on the weekend for me. -
Not sure whether I have missed any announcements, but PRT doesn't seem to load completely. Systems running don't load. Any updates when this will be resolved?
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Wondering whether the fix is going to be implemented any time soon?