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TimP

IG Staff
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Everything posted by TimP

  1. The London Metal Exchange: LME The LME is one of the last pit traded venues in the world which has escaped the computerisation and digitalisation of the modern world. The iconic image of the 80's with men in brightly coloured suits has all but gone, however the live 'ring' as it's known is still the number one place in the world to trade a number of ferrous, non-ferrous, precious and minor metals. LME participants can trade and take or make delivery of aluminium, copper, tin, nickel, zinc, lead, aluminium alloy and NASAAC, as well as steel and scrap contracts, LME silver and LME gold, and
  2. Costa Coffee, far and away the biggest coffee chain in the UK, has 4000 stores in 32 countries Founded in London, it has a growing presence in China, and strong positions in Europe, Asia and the Middle East The move follows PepsiCo’s purchase of seltzer-machine maker Sodastream for $3.2bn earlier this month
  3. Hi - I thought I would step in here. I am afraid we don't offer this with IG. We have disabled it to be forwardly compliant and out of duty of care to our clients as a lot of the stats can not be verified and there is no due diligence done on the traders on there. I am afraid with the IG MT4 offering we will never see them and I expect any decent broker will be doing the same in the future. Effectively it's all too easy to manipulate these figures which may make the results seem better than they actually are. Sorry for the bad news but it’s for the right reasons. Let me know if ther
  4. Hi , Thanks for the feedback, and as always it is very much appreciated. We do indeed have a number of markets in the pipeline to launch on MT4, with Dollar index one of them. We have not planned any US treasuries just yet, although we hope the Bund will be online soon. With that said I will be sure to pass on the point you have made to the trading desk. As for the Cryptocurrency history I will speak to the MT4 team about getting this back dated as well as it somewhat mutes the value of technical analysis if there is not enough history. Thanks again for sharing ideas and if you, or
  5. Hi all When trading over figures some traders look to use indicators to trade the breaks of ranges. This can be as simple as previous highs, be it daily or weekly, but there are some alternative ways. The Donchian channel is rather simple and yet effective way of overlaying on your charts the high and low of the last x amount of periods (In our example below we have used the 20 day as a standard period length). The great thing about this indicator is that it can show you levels of support and resistance, and when you're a few days out of a macro event you can start to formualte a trade
  6. Thanks for your feedback regarding the apps. The one that has been the most post popular is the Trade terminal as it has some tools that allow you to better manage your account from a risk perspective and even helps to automate trading discipline where you can have alarms based on performance. As for the bar changer you can only look to use smaller values to make the larger timeframes, not the other way round, as the tool would not be able to determine the high and low fairly. With regards to the issue you mention when it freezes are you still seeing prices update in the market watch
  7. - I just need to double check a couple of things to fully answer your question, however I will be able to reply to you later today. Thanks for the question! - Thanks for your questions relating to MT4. Currently you can have Guaranteed Stops on MT4, however this is only possible if you have one of our Limited Risk accounts which will force all positions to always have a guaranteed stop. Currently you can't toggle on/off the guaranteed stop option for a regular account on a position by position basis (although we are looking at this - we currently don't have a road map in place).
  8. Hi all, I am pleased to announce that 10.3 has been released to all countries with an overwhelming amount of positive reponses. Naturally we want to keep on going from strength to strength and so with that in mind please do continue to share your thoughts on what we have and ideas of what we could do. Many of the new features have been based on your feedback and those that did not get added have already been passed on for consideration in the next version. Thanks again for all your support and as always keep those ideas coming!
  9. Hi I've posted an update on the 10.3 rollout here. Keep an eye on that thread or use the Subscribe button to be notified when we update it. Tim
  10. Hi all I've provided an update on the 10.3 rollout here. We're happy to say it's coming soon. Tim
  11. Hi all Just to update you on the progress of the 10.3 rollout. We're pleased to say the rollout to demo accounts has almost completed. If you have a demo account, you can access the PRT 10.3 right now. We're bringing it soon to your live account too. We're aiming to have this switched on by late Feb, early March. This could still change depending on feedback and testing, but we're working hard to bring this to you as soon as possible. If you have any feedback on 10.3 in your demo account, let me know here. Tim
  12. Hi Sorry to hear about the issue you have encountered. I have not heard any similar reports but with that said I would like to get this investigated for you by ProRealTime. In order to get the ball rolling and to give them enough information to work with pleasae can you go to 'Help' and select 'Technical Support' and in the dialogue window highlight the issue. Once you have done so please can you run the screener so the erroneous activity is visible and then select 'Allow the decryption of the codes....' and then finally 'Send report'. Once you have done so we can then go to ProR
  13. Hi  The reason for this is actually because on an hourly timeframe the charts can not display a 30-min increment. The same would apply on a 4-hour timeframe as well. We'll pass this on to IT-Finance to see if there's any plans to change this. Just to confirm, what would you expect to see? Would the first candle be only 30-mins long, or the last candle? Tim
  14. Hi  Thanks for sharing the idea! Ladders/DOM panels I have traded on in the past and find them very useful. They are particularly useful for clients that are scalping or those who want a more interactive trading experience. Although we do not offer such a tool at the moment it is something I would like to see and so I will be sure to pass on this suggestion to the team that are responsible for dealing improvements. In the meantime there is ladder that is available on the ProRealTime platform that works in the same way but without the level 2 market depth. I hope that helps!
  15. Hi  The v10.3 is something that we are very much looking forward to and we expect to see this in the new year. It is hard to be more specific as there has to be various tests done by ourselves as well as ProRealTime to ensure a seamless integration of the new features. Although it is their platform it is our pricing that is fed through it and so that has to be no error of translation to this. With that said many of the changes are expected to be cosmetic and so this testing process should be relatively short. With regards to the DDE export function this is something that has been pas
  16. Hi  Welcome to the community! Thanks for sharing your idea about trade reporting. I will be sure to pass on the points you have made to the relevant team as I can see the value in trading statistics, especially when it comes to trying to optimise a manual or automated strategy as small changes can have long term impacts. I do hope that helps and thanks for taking the time to share your idea and if you have any other thoughts then please do let us know.
  17. Hi  Welcome to the IG community and thanks for sharing your idea. The measuring feature has been a topic that has come up in the past and it is indeed available on the advanced platform we offer called ProRealTime. This can be accessed through the Tools menu on the IG platform and gives traders access to an advanced and fully customisable platform with over 100 indicators! Below is some more information about it. https://www.ig.com/uk/trading-platform-prorealtime https://www.prorealtime.com/en/faq/help_support I hope that helps!
  18. Hi  We have implemented a number of updates recently and so you should notice some improvements on the platform. Thanks
  19. Hi  Thanks for sharing your idea! I can see the point you make as if you are looking to set an alert for multiple products, especially if you are an equity trader could be somewhat time consuming. With that in mind I will be sure to pass on the points you have made to the team. A function that you could find useful could perhaps using the ProScreener facility that is on the ProRealTime platform. This allows you to set a criteria and apply it so a list of products and it will illustrate the products that meet those conditions. If this is something of interest to you I have added a li
  20. Hi  Welcome to the IG community! I would have responded sooner, however I hoped that someone may be able to share some light on what you are looking to do. If you are looking for access to automated trading without the barries to entry of knowing a coding language I would recommend looking at the ProRealTime platform we offer as this has a coding suite that is very intuitive and can even be coded just using a number of clicks. I have added a link below with some more information for you. https://www.prorealtime.com/en/strategy-backtesting-library https://www.ig.com/uk/trading-p
  21. Hi  Thanks for sharing your idea! There are plans to introduce trading functions on the ProRealTime platform using keyboard shortcuts. This will be when we launch version 10.3. I would not be able to be specific as to when that will be but I expect this to be in the coming months. I hope that helps and please do keep your ideas coming!
  22. Hi all I just wanted to provide an update on this. We're aiming to begin the rollout of 10.3 early next year. We know how much anticipation there is around this update, so we're working hard to make sure we can bring it to you as soon as possible. We're working with IT-Finance to make sure this update also includes some of the features you have asked for. When it's launched, we'll first add it to demo accounts before enabling it on live accounts, just to make sure everything works as expected. I'll keep you updated here when we have a clearer date. To be notified via email of updat
  23. Hi  Welcome to the IG community! Sorry to hear about the issue you are having. I have not heard any similar reports but would be glad to help where I can with this issue. Please can you check for updates on your computer as if you have an updated Flash but some elements of your computer being out of date can cause performance issues to arise, however it would be hard to be specific. Once you have checked for updates please can you also clear your cache on your Chrome browser and then log in to your platform again. Below is also a link to show you how to clear your cache on a variety o
  24. Hi  Welcome to the IG community! You can set indicator alerts from the chart by selecting Alerts and then Indicator Alert or alternatively you can do this from the drop down menu in the market finder window or your watchlist. You can manage how you are notified of when an alert is triggered by going to My Account and then selecting Settings and then Notifications. From there you can choose if you want to be alerted to your mobile device or via email as well as the trading platform. There is no function to recieve these indicator alerts via SMS. I do hope that helps and if ther
  25. Hi  Welcome to the IG community! We are currently engaged in a major project to update and improve our charts and so once that has been completed we can then look at the indicators that are used on them. Given the scale of the project I would not be able to make any promises as when that could be but rest assured your feedback has been given to the charts team. I hope that helps!
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