[Unable to get into IG.]

Hi - problem sorted.  I went into the mobile app on my tablet, which asked me to confirm my details and then showed me a new features popup (successfully).  Now I've dismissed that from the tablet app, I've been able to log into my normal one.

[Unable to get into IG.]

Hello,

I'm unable to get into my IG web based trading accounts at the moment.  I successfully log on and then there is a pop up window which shows as blank and has the buffering circle in it.

I cannot close (only) that window and land on the Dashboard.  Problem does not seem to be browser dependent - I've tried it and had the same in Firefox (my usual) but also Chrome and Edge.  PC laptop running Windows 10.

Please advise.

[FEVERTREE]

Hi @elle

I do not follow this share so do not have specific information, but your question reminded me of this from @rimmy2000 that I read recently and found really informative:

 

 

[Introduce yourself here and make your first Community post]

Hello, new community user here.

Signed up after receiving a rather good, new (to me anyway) insIGht email that had a section about the community.  I've been with IG about 3 years & mostly hold FTSE 350 shares in an ISA.  A core of steady value / dividend shares & investment trusts.

I've also got a small spread betting account I'd like to make more use of if I can find a reliably profitable way of trading it.  I've mostly been scalping EUR/USD or GBP/USD up to now, with increasingly steady results but still working on getting it more reliably profitable over time.

I'm also interested in looking into trading UK shares shorter term than my portfolio holdings using the spread betting account.  Weeks - month(s) probably, although as I'll probably be looking at trend-following I'd be perfectly happy for it to turn out to be longer than that!