bulltraderpt

I, like others, have tried, both by phone and on this board as you can see. They aren't listening and won't listen until enough customers move to other platforms.

LOL ig not liking the fact that people will be walking away because they haven't listened to customer feedback, so don't like it that I've been posting where to relocate. It's not the customers at fault it's YOU IG!

Tryl, not quite as good but, MUCH better than IG's pathetic new platform.

It is incredibly short sighted that IG haven't thought about how good the old platform and implemented some kind of mirroring system to the new platform. It's like someone has pulled the plug without even looking into why a lot of people still prefer the old platform for certain things which can't, as yet, be accessed in the new platform. This is poor to say the least.

Good evening, Do you have any update on whether the developers are going to ensure that the listen function of various markets and shares are going to be migrated from the old platform to the new one please? As you know, this doesn't as yet, seem to be happening and if you can try and get some clarity on this, I as a customer would really appreciate it, as others have also indicated. Many thanks, bulltraderpt

I will, but as stated, it's the list page which I use the most for my trading. I use another provider for live charts. If you get the list thing sorted that would be great!

I am at a loss to understand why IG Index would have stated they are going to take their old platform off line before ensuring the new one would do exactly what the old does. I can see customers going to other platforms if they don't at least ensure the really great features on the old one aren't migrated over to the new one. I implore you to please make your development team aware of potential ramifications of closing the old platform down before ensuring the new one does exactly the same features.

Evening KoketslG, Please Please Please update the new features with the list feature for on screen and text alerts for various instruments. The 'new platform' may be better for some things, but for this instance it does not work, or atm it does not yet have it. Many thanks bull traderpt

Just for completeness, I mean lists of companies. Many thanks, Peter

It is a real shame IG is decommissioning the old platform, as the ability to hear and see price changes over numerous companies is not available on the new platform. One hopes, this feature will be added to the new platform before the plug is pulled on the old one given there is still a month to go.. Many thanks, Peter

Hi, I have been on the old platform for many years without issue. Now I have to set up a whole load of new alerts for different shares I am wondering if it is possible to have shares on watch lists please? I have tried to set this up but I must be missing something as I set up share alerts but see no listen of them. Any help appreciated. Thank you Peter.