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DanielaIG

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Everything posted by DanielaIG

  1. Hi Matteo, https://www.ig.com/uk/trading-platforms/metatrader-4/download-mt4 There is a link at the bottom of the page that will start the download process.
  2. Hi @LDH, there are no account restrictions on the amount of shares you can buy as long as you have enough funds and there is enough liquidity in the market to match your orders.
  3. Hi all, Just to give you some more information about why the decision has been made by IG to stop offering Cannabis stocks for share dealing clients: IG has become aware of various financial institutions performing reviews of the regulatory and political implications of offering Cannabis stocks in the UK with a recreational link, and because of this and IG's own internal review the stocks listed above are no longer appropriate for IG's risk appetite. Therefore there has been a business decision to take action as quickly as possible but within the legal allowances detailed in IG
  4. Hi @loke1996 and @chantellouise, as @Caseynotes has pointed out, this is due to Japan's Golden Week and new EMperor Crowning where markets will be closed for 10 days, which means that all JPY crosses were charged 11 days of overnight funding on Wednesday (charged on Tuesday for AUDJPY and NZDJPY due to ANZAC holiday).
  5. Hi @Alip, we do not currently offer fingerprint login for Android App, but I have passed on the feedback to developers for future implementations
  6. Hi all, Just to give you some more information about why the decision has been made by IG to stop offering Cannabis stocks for share dealing clients: IG has become aware of various financial institutions performing reviews of the regulatory and political implications of offering Cannabis stocks in the UK with a recreational link, and because of this and IG's own internal review the stocks listed above are no longer appropriate for IG's risk appetite. Therefore there has been a business decision to take action as quickly as possible but within the legal allowances detailed in IG
  7. Hi @CapoCrow, I assume you mean CR Prem, which is the premium that is charged when a Guaranteed stop is triggered. It means Controlled Risk Premium, and it is settled as a separate charge if the guaranteed stop gets triggered. https://www.ig.com/uk/help-and-support/spread-betting-and-cfds/orders--stops-and-limits/how-much-does-a-guaranteed-stop-cost
  8. Hi @OptionsTrader, limits and stops will have a minimum distance whereby you cannot place them within the minimum points away. This might be one of the reasons why your stop amendments are rejected. I have looked into your account but could not find a £2 where your stop was rejected. If you could send us an email with the specific details we could look into it further for you.
  9. Hi Darren, markets were closed on Monday due to the Easter bank holiday. When markets are closed, you cannot place a market order but you are able to set up a working order to be executed when markets re-open.
  10. The British economy managed to grow in the month of February as manufacturers are said to have increased stockpiling in preparation for the original Brexit deadline of March 29. GDP grew 0.2% MoM in February, despite predictions of economic stagnation amid fears of a global economic slowdown. The UK and EU have agreed to extend the Brexit deadline until October 31. The "flextension", which allows the UK to leave before the deadline if a deal is approved in Parliament, means that the UK will have to take part in the European Elections in May, electing representatives in the European Parl
  11. Hi, If you have an open position you are able to split the position into multiple new and independent positions, which you could then attach different stop and limit levels to. To do this, you would need to call in to the helpdesk and we would split the position for you.
  12. Hi @TrendFollower, nothing specific, just availability of data at the time.
  13. The price of Bitcoin jumped 23% on Tuesday, surpassing the $5,000 line and hitting its highest level in almost 5 months in just under an hour. This sudden surge caught investors off guard as Cryptocurrencies' volatile sessions, which were popular at the beginning of last year, have now become a rare occasion. The trigger of this rally is unknown, which is common with unregulated assets, but other digital currencies followed suit, as Ethereum surged 12% and Ripple gained 6.5%. The US and China are believed to have resolved most of their issues regarding their trade dispute as they are se
  14. A three-year legal battle has concluded with the EU enforcing stricter copyright laws that could affect the business models of tech giants like Google and Facebook. The new reform plans to protect artists and publishers whose work has been widely spread on the internet, by making the tech firms responsible for detecting and removing content that infringes copyright law. Google will has been very critical about the new reform saying that it will restrict freedom of expression, as its video-sharing platform YouTube will be one of the most affected by these changes. Google shares were down 0.63%
  15. Dear Elias, We are having issues with our DEMO platforms today. Clients are unable to open new positions, and the system seems to be adding positions that the client has not opened and these cannot be closed. The incidents team is looking into this and we are trying to resolve it as quickly as possible, but for now those positions cannot be closed. This issue is only happening on DEMO accounts.
  16. Hi David, Yes Bed and ISAs are still available, and you would have to call us to do it. Daniela
  17. The pound rallied to a new high after British MP reject leaving the EU with a no-deal. As the rejection passed by 312 votes to 278, the pound gained 2% against the dollar, reaching new highs for the year of 1.3339, as investor's received the no-deal rejection as good news for the future of the British economy. Us stocks rose on Wednesday as strong economic data boosted tech shares. The S&P 500 saw gains for a third day in a row, closing 0.69% higher at 2,810.92. The Dow Jones and the NASDAQ also pushed higher, as they closed at 25,702.89 and 7,643.41 respectively. Boeing shares
  18. Hi Khaled, we do not support MT5 on our accounts, but you can download MT4 from the following link: https://www.ig.com/uk/help-and-support/platforms/mt4/where-can-i-download-and-install-mt4
  19. Hi, our IG accounts do not support MT5. You can download MT4 from the following link https://www.ig.com/uk/help-and-support/platforms/mt4/where-can-i-download-and-install-mt4
  20. The Euro was nearing a 21-month low yesterday as the ECB was perceived to be dovish after its speech, ahead of US jobs data to be released today. During Thursday's session the EURUSD hit $1.1176, its lowest since June 2017, as the ECB announced it had pushed back the first rate increase to at least 2020 and announced a new round of TLTRO funding for European Banks. China has reported worse than expected trade data for the month of February. Its dollar-denominated exports fell by 20.7 per cent, much below expectations of a fall of just 4.8 per cent. The overall trade surplus was reported
  21. Yes, if you are long on the Index you will receive the dividend amount to offset the loss in your position, and you will be debited if you are short, to offset the gain on your position. This is because dividends are zero-sum when trading on leverage.
  22. Hi @yogitree, AML checks are to verify the source of your funds, this is usually requested to clients that are relatively new. We sent an email a while ago where we explained the steps needed in order to do these checks, but we have not heard a reply from you regarding the documents requested, so we cannot proceed with the transfer. In order to proceed, please reply to the email with the documents requested. If you cannot find the email, please contact our helpdesk again and they will be able to tell you the documents I need (i have left a note on your account specifying what
  23. On the back of client feedback and to make the platform easier to navigate, we have now made the ‘show’ button easier to find by adding the toggle to the top of the charts. By clicking this button, you will be able to customize the information that appears on your charts. These functionalities were previously available by right clicking on the graph, however due to significant and continued client use they’re now only one click away. Graph features you can add: HLOC: By enabling HLOC data you will be able to see the high, low, open and close pri
  24. Hi there, thank you for posting your question. Funds are the funds you have added to your account and they will change when you realize profits and losses. There is also a figure called Equity, this is your funds plus or minus your gains or losses (if you were to close all of your positions, this would be your total value). Margin is the funds that a tied up that allow you to keep your current positions open. Available, is the spare funds you have at your disposal to open new trades, taking in to account the margin that is being taken up for your current open positions. In other words, y
  25. Hi @rwolst, due to new regulations that came in to force, we can no longer offer most US ETFs to retail clients in ESMA regulated countries. This is probably the reason as to why your orders are getting rejected.
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