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Everything posted by andysinclair
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Changes in the API behvaiour
andysinclair replied to magico's question in IG Technical Support - Platform and App Help
Is there an update on this? I am seeing similar behaviour, intermittent API calls failing with error: error.public-api.exceeded-api-key-allowance I am nowhere near the 60 non trading requests per minute: https://labs.ig.com/faq Thanks -
API: How to delete a position, Java
andysinclair replied to KML's question in IG Technical Support - Platform and App Help
I was just about to reply with this. I have it working with the following in the body: dealId, size, direction and orderType -
IG Clean Up the Board and stop the Crypto Spam!
andysinclair replied to Ikechukwu's topic in Feedback and Suggestions
Completely agree. All of these posts have no relevance to IG and I suspect are all run by the same person. The community used to be very useful, but now it is difficult to find the useful posts amongst all the crypto spam. -
IG API: No prices for CFDs
andysinclair posted a question in IG Technical Support - Platform and App Help
Hi, I am using the IG API, it's working well with my spreadbet account, however when I switch to my CFD account I cannot retrieve prices (bid/offer). I have also tried via the API companion and am seeing the same behaviour. Is this a known issue? Kind Regards, Andy -
Same here, all other apps work fine with FaceID, only IG has an issue. It looks to me (I'm a software developer) as if iOS is not detecting that FaceID is a capability of the IG app.
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Thanks but I don't have that option: And I don't see IG as one of the Face ID apps. Not sure why this is happening!
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It's not working for me neither. The app is not in the "Other Apps" section of the Face ID settings. Any ideas? I've already deleted and re-downloaded the app from the App Store, and still not working. Thanks Andy
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API Search not working
andysinclair replied to andysinclair's question in IG Technical Support - Platform and App Help
Hi, I have just tried to search using the API and it appears to be working again this morning. Thanks, Andy -
API Search not working
andysinclair replied to andysinclair's question in IG Technical Support - Platform and App Help
Thanks for the update. Hopefully it will be fixed soon! -
API Search not working
andysinclair posted a question in IG Technical Support - Platform and App Help
Hi, I have been using the API for several years now, it works well with my Excel Add-in: https://www.excelpricefeed.com/ However, today the search function has suddenly stopped working. I have tried using the search function with the API companion and it also reports an error: HTTP 502: "errorCode": "error.better-search.unavailable" I am using the "markets?searchterm" endpoint, for example: https://api.ig.com/gateway/deal/markets?searchTerm=us500 Is there a known issue at the moment, did something change over the weekend? Kind Regards, Andy, -
IG API: Can't create demo key
andysinclair posted a question in IG Technical Support - Platform and App Help
Hi, I am trying to create a demo API key but keep getting an error message. The message say "Key name already used" no matter what I specify as the name. Another client is also experiencing the same issue. Can somebody please investigate and fix this please? Thanks Andy -
NO NEWS FEED
andysinclair replied to JustinDurrant's question in IG Technical Support - Platform and App Help
In Microsoft Edge you can open a sidebar, the only problem is that it doesn't refresh automatically. IG: any ETA on deploying the fix? -
IG Production API failure due to a required KYC update
andysinclair replied to ArturCz's topic in Feedback and Suggestions
I just had the same experience, my API application stopped working overnight with the same error message. A pre-emptive warning would have been useful, even just an email to request me to update KYC data would have been sufficient. -
Can't see a way to create API Key
andysinclair replied to gurpal2000's question in IG Technical Support - Platform and App Help
As I understand it, the API is only available for spread betting or CFD accounts, not share dealing accounts. I suspect this is why you don't see the option on your account.- 1 reply
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You can use my Excel Add-in to download your positions directly into Excel, as well as other data from IG. You can download it from: https://www.excelpricefeed.com/ And here are the instructions to setting it up with your IG account: https://www.excelpricefeed.com/userguide/account-setup-ig-index Let me know if you need any help or have any feedback. Andy
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Excel Based Trading
andysinclair replied to jhclctcrc's topic in General Trading Strategy Discussion
I don't think the IG spreadsheet is supported anymore and like you have discovered it is tricky and time-consuming to get working. I've lots of experience using Excel for financial markets/trading purposes as well as using the IG API. I've built an Excel Add-in which makes using Excel with IG much easier, you don't need to deal with DDE, RTD etc. you can just use standard Excel formulas: https://www.excelpricefeed.com/ I think Excel is great for analysing prices, backtesting, modelling, generating signales etc. but I would not suggest that you try to use it for actual trading. Andy -
Unable to authenticate with the IG API
andysinclair replied to mgwuk's question in IG Technical Support - Platform and App Help
As far as I understand it, the API can only be used with spreadbetting or CFD accounts - not general stock broking or ISA accounts. The error message seems to suggest that it is trying to connect to a stock broking account. I suggest you contact the API support team directly: webapisupport@ig.com -
Historical Prices URL - Status Code 404
andysinclair replied to jwmshaw's question in IG Technical Support - Platform and App Help
The date format in your URL looks incorrect. It should be: https://api.ig.com/gateway/deal/prices/IX.D.FTSE.DAILY.IP/MINUTE_5/2015-07-21 00:00:00/2015-07-21 23:59:59 i.e. a space between the date and time, not a "T" character. Also, this date range will never return any data as the furthest you can go back for 5 min data is 360 days, see https://labs.ig.com/faq for more details. I hope this helps. Andy -
Excel sample trading API - broken links on IG Labs
andysinclair replied to PhilA's question in IG Technical Support - Platform and App Help
You're paying for software (supported and updated) that provides easy access to free data and logon details are only stored (encrypted) on your own PC. I have many IG users who value the ease and convenience of my software - I was only trying to help. -
Excel sample trading API - broken links on IG Labs
andysinclair replied to PhilA's question in IG Technical Support - Platform and App Help
I don't think it is maintained any more, it hasn't worked for a while. However, I have built an Excel Add-in that provides a bunch of formulas for retrieving data from IG, including live & streaming prices to excel cells; historical prices & historical client sentiment; account, watchlists & position data. You can try it free for 10 days to see if it helps you: I'm keen to improve it so all feedback welcome. Andy -
Was just looking at the one minute charts, and here is bitcoin and the S&P500, guess which one is which? Doesn't really matter they are both moving in lockstep, nothing much else to add, just thought it was interesting....
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Unable to get VIX prices via API
andysinclair replied to Tomegnon's question in IG Technical Support - Platform and App Help
I am seeing the same with my software. It was working fine recently but now I can't retrieve live nor historical prices for the VIX. Can somebody at IG investigate please? Thanks -
Option intraday historical data
andysinclair replied to MarketInvestor1983's question in IG Account Support - MyIG Help
You can use my Excel Add-in to download historical IG prices to Excel: https://www.excelpricefeed.com/ Here I have selected the S&P500 Dec 22 Call and downloaded the last 10 days prices: @Elroch is correct about the data limits, although if you contact IG they can increase your limit. I hope this helps. Andy -
Pulling Data Report NOT Chart
andysinclair replied to David2000's question in IG Chart Support - Charts, MT4 and PRT
Yes, my Excel Add-in can provide upto 360 days of data, as per the API. The only restriction is that IG only allow 10,000 data points to be downloaded per week, so you would need to do it in batches. Otherwise you can contact them and they can increase you quota - I have done this and now have a much larger quota. I hope this helps.