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Everything posted by andysinclair
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Changes in the API behvaiour
andysinclair replied to magico's question in IG Technical Support - Platform and App Help
Is there an update on this? I am seeing similar behaviour, intermittent API calls failing with error: error.public-api.exceeded-api-key-allowance I am nowhere near the 60 non trading requests per minute: https://labs.ig.com/faq Thanks -
API: How to delete a position, Java
andysinclair replied to KML's question in IG Technical Support - Platform and App Help
I was just about to reply with this. I have it working with the following in the body: dealId, size, direction and orderType -
IG Clean Up the Board and stop the Crypto Spam!
andysinclair replied to Ikechukwu's topic in Feedback and Suggestions
Completely agree. All of these posts have no relevance to IG and I suspect are all run by the same person. The community used to be very useful, but now it is difficult to find the useful posts amongst all the crypto spam. -
IG API: No prices for CFDs
andysinclair posted a question in IG Technical Support - Platform and App Help
Hi, I am using the IG API, it's working well with my spreadbet account, however when I switch to my CFD account I cannot retrieve prices (bid/offer). I have also tried via the API companion and am seeing the same behaviour. Is this a known issue? Kind Regards, Andy -
Same here, all other apps work fine with FaceID, only IG has an issue. It looks to me (I'm a software developer) as if iOS is not detecting that FaceID is a capability of the IG app.
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Thanks but I don't have that option: And I don't see IG as one of the Face ID apps. Not sure why this is happening!
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It's not working for me neither. The app is not in the "Other Apps" section of the Face ID settings. Any ideas? I've already deleted and re-downloaded the app from the App Store, and still not working. Thanks Andy
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API Search not working
andysinclair replied to andysinclair's question in IG Technical Support - Platform and App Help
Hi, I have just tried to search using the API and it appears to be working again this morning. Thanks, Andy -
API Search not working
andysinclair replied to andysinclair's question in IG Technical Support - Platform and App Help
Thanks for the update. Hopefully it will be fixed soon! -
API Search not working
andysinclair posted a question in IG Technical Support - Platform and App Help
Hi, I have been using the API for several years now, it works well with my Excel Add-in: https://www.excelpricefeed.com/ However, today the search function has suddenly stopped working. I have tried using the search function with the API companion and it also reports an error: HTTP 502: "errorCode": "error.better-search.unavailable" I am using the "markets?searchterm" endpoint, for example: https://api.ig.com/gateway/deal/markets?searchTerm=us500 Is there a known issue at the moment, did something change over the weekend? Kind Regards, Andy, -
IG API: Can't create demo key
andysinclair posted a question in IG Technical Support - Platform and App Help
Hi, I am trying to create a demo API key but keep getting an error message. The message say "Key name already used" no matter what I specify as the name. Another client is also experiencing the same issue. Can somebody please investigate and fix this please? Thanks Andy -
NO NEWS FEED
andysinclair replied to JustinDurrant's question in IG Technical Support - Platform and App Help
In Microsoft Edge you can open a sidebar, the only problem is that it doesn't refresh automatically. IG: any ETA on deploying the fix? -
IG Production API failure due to a required KYC update
andysinclair replied to ArturCz's topic in Feedback and Suggestions
I just had the same experience, my API application stopped working overnight with the same error message. A pre-emptive warning would have been useful, even just an email to request me to update KYC data would have been sufficient. -
Can't see a way to create API Key
andysinclair replied to gurpal2000's question in IG Technical Support - Platform and App Help
As I understand it, the API is only available for spread betting or CFD accounts, not share dealing accounts. I suspect this is why you don't see the option on your account.- 1 reply
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You can use my Excel Add-in to download your positions directly into Excel, as well as other data from IG. You can download it from: https://www.excelpricefeed.com/ And here are the instructions to setting it up with your IG account: https://www.excelpricefeed.com/userguide/account-setup-ig-index Let me know if you need any help or have any feedback. Andy
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Excel Based Trading
andysinclair replied to jhclctcrc's topic in General Trading Strategy Discussion
I don't think the IG spreadsheet is supported anymore and like you have discovered it is tricky and time-consuming to get working. I've lots of experience using Excel for financial markets/trading purposes as well as using the IG API. I've built an Excel Add-in which makes using Excel with IG much easier, you don't need to deal with DDE, RTD etc. you can just use standard Excel formulas: https://www.excelpricefeed.com/ I think Excel is great for analysing prices, backtesting, modelling, generating signales etc. but I would not suggest that you try to use it for actual trading. Andy -
Unable to authenticate with the IG API
andysinclair replied to mgwuk's question in IG Technical Support - Platform and App Help
As far as I understand it, the API can only be used with spreadbetting or CFD accounts - not general stock broking or ISA accounts. The error message seems to suggest that it is trying to connect to a stock broking account. I suggest you contact the API support team directly: webapisupport@ig.com -
Historical Prices URL - Status Code 404
andysinclair replied to jwmshaw's question in IG Technical Support - Platform and App Help
The date format in your URL looks incorrect. It should be: https://api.ig.com/gateway/deal/prices/IX.D.FTSE.DAILY.IP/MINUTE_5/2015-07-21 00:00:00/2015-07-21 23:59:59 i.e. a space between the date and time, not a "T" character. Also, this date range will never return any data as the furthest you can go back for 5 min data is 360 days, see https://labs.ig.com/faq for more details. I hope this helps. Andy -
Excel sample trading API - broken links on IG Labs
andysinclair replied to PhilA's question in IG Technical Support - Platform and App Help
You're paying for software (supported and updated) that provides easy access to free data and logon details are only stored (encrypted) on your own PC. I have many IG users who value the ease and convenience of my software - I was only trying to help. -
Excel sample trading API - broken links on IG Labs
andysinclair replied to PhilA's question in IG Technical Support - Platform and App Help
I don't think it is maintained any more, it hasn't worked for a while. However, I have built an Excel Add-in that provides a bunch of formulas for retrieving data from IG, including live & streaming prices to excel cells; historical prices & historical client sentiment; account, watchlists & position data. You can try it free for 10 days to see if it helps you: I'm keen to improve it so all feedback welcome. Andy -
Was just looking at the one minute charts, and here is bitcoin and the S&P500, guess which one is which? Doesn't really matter they are both moving in lockstep, nothing much else to add, just thought it was interesting....
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Unable to get VIX prices via API
andysinclair replied to Tomegnon's question in IG Technical Support - Platform and App Help
I am seeing the same with my software. It was working fine recently but now I can't retrieve live nor historical prices for the VIX. Can somebody at IG investigate please? Thanks -
Option intraday historical data
andysinclair replied to MarketInvestor1983's question in IG Account Support - MyIG Help
You can use my Excel Add-in to download historical IG prices to Excel: https://www.excelpricefeed.com/ Here I have selected the S&P500 Dec 22 Call and downloaded the last 10 days prices: @Elroch is correct about the data limits, although if you contact IG they can increase your limit. I hope this helps. Andy