andysinclair
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Posts posted by andysinclair
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On 26/01/2024 at 16:02, KoketsoIG said:
Dear @magico,
Thank you for your response.
Please note we have escalated your query to our IT ops team and will provide feedback as soon as they have given us an update.
Have a great weekend,
KoketsoIG
Is there an update on this?
I am seeing similar behaviour, intermittent API calls failing with error:
error.public-api.exceeded-api-key-allowance
I am nowhere near the 60 non trading requests per minute:
Thanks
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27 minutes ago, bug-or-feature said:
The way you do it is to create a POST, and a header named "_method" with value "DELETE"
I was just about to reply with this.
I have it working with the following in the body: dealId, size, direction and orderType
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Completely agree. All of these posts have no relevance to IG and I suspect are all run by the same person.
The community used to be very useful, but now it is difficult to find the useful posts amongst all the crypto spam.
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Hi,
I am using the IG API, it's working well with my spreadbet account, however when I switch to my CFD account I cannot retrieve prices (bid/offer).
I have also tried via the API companion and am seeing the same behaviour. Is this a known issue?
Kind Regards,
Andy
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2 hours ago, db8000 said:
Morning @KoketsoIG
I've now looked at that thread. I have the required permissions 'allowed'. FaceID works for every other app but IG Trading.
This is something peculiar to IG. Particularly as others are suffering with the same problem.
Back in 2022, @MongiIG referred it to your technical department. Was there a solution?
Same here, all other apps work fine with FaceID, only IG has an issue.
It looks to me (I'm a software developer) as if iOS is not detecting that FaceID is a capability of the IG app.
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25 minutes ago, KoketsoIG said:
Hi @andysinclair,
Kindly allow the IG app to use Face ID as in the below screenshot.
Thanks,
KoketsoIG
Thanks but I don't have that option:
And I don't see IG as one of the Face ID apps.
Not sure why this is happening!
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It's not working for me neither.
The app is not in the "Other Apps" section of the Face ID settings.
Any ideas? I've already deleted and re-downloaded the app from the App Store, and still not working.
Thanks
Andy
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Hi,
I have just tried to search using the API and it appears to be working again this morning.
Thanks,
Andy
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Thanks for the update. Hopefully it will be fixed soon!
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Hi,
I have been using the API for several years now, it works well with my Excel Add-in: https://www.excelpricefeed.com/
However, today the search function has suddenly stopped working.
I have tried using the search function with the API companion and it also reports an error:
HTTP 502: "errorCode": "error.better-search.unavailable"
I am using the "markets?searchterm" endpoint, for example:
https://api.ig.com/gateway/deal/markets?searchTerm=us500
Is there a known issue at the moment, did something change over the weekend?
Kind Regards,
Andy,
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Hi,
I am trying to create a demo API key but keep getting an error message.
The message say "Key name already used" no matter what I specify as the name.
Another client is also experiencing the same issue.
Can somebody please investigate and fix this please?
Thanks
Andy
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On 21/03/2023 at 18:56, iom120000 said:
Simpler to make your own
Just open your Twitter a/c in a sidebar.
In Microsoft Edge you can open a sidebar, the only problem is that it doesn't refresh automatically.
IG: any ETA on deploying the fix?
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I just had the same experience, my API application stopped working overnight with the same error message.
A pre-emptive warning would have been useful, even just an email to request me to update KYC data would have been sufficient.
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As I understand it, the API is only available for spread betting or CFD accounts, not share dealing accounts.
I suspect this is why you don't see the option on your account.
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23 hours ago, gba1 said:
i can view my positions but cannot see how to export to excel
You can use my Excel Add-in to download your positions directly into Excel, as well as other data from IG.
You can download it from: https://www.excelpricefeed.com/
And here are the instructions to setting it up with your IG account: https://www.excelpricefeed.com/userguide/account-setup-ig-index
Let me know if you need any help or have any feedback.
Andy
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I don't think the IG spreadsheet is supported anymore and like you have discovered it is tricky and time-consuming to get working.
I've lots of experience using Excel for financial markets/trading purposes as well as using the IG API.
I've built an Excel Add-in which makes using Excel with IG much easier, you don't need to deal with DDE, RTD etc. you can just use standard Excel formulas: https://www.excelpricefeed.com/
I think Excel is great for analysing prices, backtesting, modelling, generating signales etc. but I would not suggest that you try to use it for actual trading.
Andy
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As far as I understand it, the API can only be used with spreadbetting or CFD accounts - not general stock broking or ISA accounts. The error message seems to suggest that it is trying to connect to a stock broking account.
I suggest you contact the API support team directly: webapisupport@ig.com
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The date format in your URL looks incorrect. It should be:
i.e. a space between the date and time, not a "T" character.
Also, this date range will never return any data as the furthest you can go back for 5 min data is 360 days, see https://labs.ig.com/faq for more details.
I hope this helps.
Andy
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I've just checked my software and using the version 2 GET request this URL works fine:
https://demo-api.ig.com/gateway/deal/prices/SA.D.AMD.DAILY.IP/MINUTE/2022-11-16 10:49:35/2022-11-16 11:49:35
It looks identical to yours so the problem must be somewhere else.
Cheers,
Andy
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36 minutes ago, PhilA said:
1) I'm not paying for free data
2) I'm not installing software that requires my ig login details.
You're paying for software (supported and updated) that provides easy access to free data and logon details are only stored (encrypted) on your own PC.
I have many IG users who value the ease and convenience of my software - I was only trying to help.
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I don't think it is maintained any more, it hasn't worked for a while.
However, I have built an Excel Add-in that provides a bunch of formulas for retrieving data from IG, including live & streaming prices to excel cells; historical prices & historical client sentiment; account, watchlists & position data.
You can try it free for 10 days to see if it helps you:
I'm keen to improve it so all feedback welcome.
Andy
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Was just looking at the one minute charts, and here is bitcoin and the S&P500, guess which one is which?
Doesn't really matter they are both moving in lockstep, nothing much else to add, just thought it was interesting....
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I am seeing the same with my software.
It was working fine recently but now I can't retrieve live nor historical prices for the VIX.
Can somebody at IG investigate please?
Thanks
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You can use my Excel Add-in to download historical IG prices to Excel: https://www.excelpricefeed.com/
Here I have selected the S&P500 Dec 22 Call and downloaded the last 10 days prices:
@Elroch is correct about the data limits, although if you contact IG they can increase your limit.
I hope this helps.
Andy
Difference between app and account on non trading API limits
in IG Technical Support - Platform and App Help
Posted
I think there is an issue when switching accounts. I have seen similar behaviour where my request limit appears to be exceeded even though I am only making 2/3 calls.
There was another thread on this:
But so far no response/resolution.
Can somebody at IG look into this again?
Thanks