Everything posted by cardhow
I (like many others) cannot get through to IG at any time of the day or night. It has been like this for over 3 months. Other brokers and financial companies are answering in minutes (City Index and Ava Trade within 45 seconds today). Even their Direct Dealing Desk is not answering. Does anyone know how to get through to the, without waiting over an hour each time and then the phone cutting off? Thanks.
The alerts on the platform just give a one second beep - this is not long enough. I away from the screen, the beep is easily missed. The sound needs to be user adjustable eg. 1second / 10 sec / 30sec / 1min / 3min / 5min / 10min / continuous until user turns it off. Also, a selection of different alert sounds and maybe self select a sound file from your PC.