mine is working now.
open old, by going to myig , will see account, and under it "open platform", with a down arrow on its right.
click down arrow and it will open the option to open in old platform.
I've got the same problem.
The same problem, whether Chrome , Edge or IE.
Adobe Flash installed, and allowed. Cache history ,etc deleted.
Problem stays the same ... cannot open New Platform . Only get the IG sticker . Can open old platform.
I've opened an offshore account.
There is zero funds in it , and it show it with a zero pound sign.
I want it to be in dollars ( and the add funds 😉 ).
How do I change the "pound" acc to a "dollar" acc ?
thanks
willian