[Charts being wiped out]

5 hours ago, GTS15 said:

Yep , same here I managed to shut my day trades as had no levels to work to as kept disappearing , cost me a a lot of time and pips. Bad day to be doing a update should be on a weekend when the markets are quiet and not many trading 

Everything I’ve read on this thread sounds like bizarre behaviour from IG. Intentionally breaking their chart and analysis offering during periods of high volatility sounds like a case for a lawsuit under contract or consumer law....or maybe even negligence since this has happened repeatedly...

[WHAT THE HELL IS GOING ON]

5 hours ago, dmedin said:

They have 'prioritized dealing over analysis' in other words IG is happy to let people use their buggy system to place trades which costs money even although it has fallen on its @rse.  Highly irresponsible!  They should have closed trading altogether until it was fixed.

Has anyone checked the T&C? I haven’t looked into this but intentionally breaking their charts during periods of extreme volatility seems like it could be a case for a lawsuit either under contract law or consumer law...