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About JohnMcClane

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  1. Thanks, it helped. Looks like I have a Chrome problem and not an IG one as the new platform worked just fine on firefox just now. It's the chrome that needs fixing, thanks a lot.
  2. Mobile now working for me too. I also managed to launch prorealtime but it won't show my open trades. Mobile does. I wonder why the trading platform on website isn't working though.
  3. Yes, it's "unavailable". IG is killing me today, they need to fix this..
  4. I have an open trade running and I can't open trading platform. The new platform won't launch. Old platform wants me to verify my information and takes me around nowhere. I tried to launch prorealtime but it won't launch either. I don't know what to do.
  5. It only displays the IG logo in the center of the screen but won't open the trading platform when I click on "open platform".
  6. Nope, I had 5 orders pending, had to cancel. Also US Dollar Basket doesn't work for me anymore, something changed in them.
  7. How come I did see historical data on this graph prior to Friday and now I don't see anymore? My other pairs are also broken now. (EURUSD, USDCFH, all others, commodities, indices, etc). They're all reset to 5 min charts with all indicators gone. When I try to fix it and add my indicators and switch it back to daily charts, it goes back to a reset to 5 min charts with all indicators gone. Again, US dollar basket CFD always included historical data, that's why I opened a CFD account after trading it in demo and I have also traded it live until Friday when the historical data is sudde
  8. Not the first time, I've traded it before. Somehow it's not correcting itself since Friday I closed the graph by clicking [x] and reopened it, then even refreshed the page to no avail..
  9. Looks like it's in "zoom" since yesterday, the graph bars look giant and I can only fit 4 bars on weekly chart on my screen just like in the picture I uploaded and it doesn't change, so I can't look at the weekly trend and can't see moving averages (also a problem when I switch to daily chart). Is it broken and how can it be fixed?
  10. Hi James, Does the 1 month free usage of ProRealTime also expire on demo accounts after 1 month or is it for live accounts?
  11. That's the one I'm using, I uninstalled mine and installed again using the link from the site. Still, everytime I try to login using my IG username/password, it crashes/shuts off.
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