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CharlotteIG last won the day on June 22

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About CharlotteIG

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  1. If you check the get info section on the deal ticket you can usually see why it's been restricted. No CR - means no controlled risk Unlongable - no long positions Unborrowable - no short positions Non-lev only - we can only offer on the nonleveraged account. There are other reasons for markets going onto phone dealing only but it's always best to check the get info section before emailing for an answer All the best
  2. Hey, It's £10/pt for the UK and $5/pt for the US, equivalent to 1000 shares for UK and 500 shares for US All the best
  3. You can find dividends that have been paid into the account in the history section. We don't offer news on upcoming dividends but it's a great idea and I will suggest it to our developers! All the best
  4. Hey, If you want access to the order book you have to pay for live pricing feeds. These can be found on the MyIG page by selecting Settings> Data feeds> CFD & Share dealing. All the best
  5. Hey, This isn't something we offer but I will put it forward as feedback! All the best
  6. Thank you for these kind words! I will pass this feedback onto our developers to show the impact adding equities options to the platform will have for traders All the best
  7. If you were looking for answers to the title they're on the MyIG page: If you have any other questions please comment on this forum and @ me
  8. Hey Max, Sorry you weren't able to get into the platform. We would advise using a different web browser or if that doesn't work reach out to us so we can check for any issues on our end such as incorrect passwords logging you out. All the best
  9. Hey, Thanks for your post. Traders holding the stock will receive (Metamaterial Inc) on the pay date. We will receive the Metamaterial Inc shares and place them onto traders accounts. All the best
  10. Powell speaks at 19:00 (UK time), this is something to look out for if you are in the U.S markets. Full article by CNBC
  11. Hey @NicoPang Thanks for your post. We only offer the IG authentication but I'm more than happy to pass this feedback on about integrating more authentication apps. Most of the login issues are due to too many incorrect password attempt or people trying to login when their accounts aren't set up yet. If you ever have login issues you can call us and we can unlock it. Sorry we can't link up any other authentication apps at the moment.
  12. I hope you're well. With share dealing and ISA accounts please know the settlement period works on a T+2 (T+3 for US shares) basis. This means the cash for these shares won't settle on your account the day you sold them but two (3 for US) working days. I hope this clarifies why you can't withdraw your funds at the moment. Also, if you have a working order this will take funds from your available balance. If it's been longer than that period of time since the last time you sold stock I would advise emailing us at helpdesk.uk@ig.com so someone can investigate it for you.
  13. @Asuman Sorry to hear your new account isn't open yet. Unfortunately you can't post personal data. I would advise reaching out to us so your account manager can look into this for you. All the best
  14. Hey, Are you looking for an additional layer of security when you login or are you asking how your money is protected. You can enable 2FA as an additional security blanket: https://www.ig.com/uk/two-factor-authentication if you want to know about how your funds are protected you can check this link: https://www.ig.com/uk/client-funds If you have any other questions please let me know by putting @CharlotteIG
  15. Please see the expected dividend adjustment figures for a number of our major indices for the week commencing 21st June 2021. If you have any queries or questions on this please let us know in the comments section below. For further information regarding dividend adjustments, and how they affect your positions, please take a look at the video. NB: All dividend adjustments are forecasts and therefore speculative. A dividend adjustment is a cash neutral adjustment on your account.
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