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CharlotteIG

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Everything posted by CharlotteIG

  1. Hey, Sorry for the inconvenience but we do have to have our Power of Attorney form filled out. You can find them by following the link below: https://www.ig.com/uk/joint-account-and-power-of-attorney All the best, Charlotte
  2. Hey @Sami07, Can you clarify what you mean? All the best, Charlotte
  3. We're offering weekly equity options on the platform for some stocks over earning season. Meaning you don't have to call us if you want to trade certain equity options. This week it's Twitter Inc. We're also offering Tesla but that will stay on the platform going forward whereas the weekly options will change depending on which week of earnings season we're in. What is an Equity option? Equity options are a form of derivative used exclusively to trade shares as the underlying asset. In essence, equity options work in an extremely similar way to other options, such as forex or commodities. They offer the trader the right, but not the obligation, to purchase (or sell) a set amount of shares at a certain level (referred to as the ‘strike price’) before it expires. To buy an option, traders will pay a premium. When are these available to trade? These equity options will be available in the main session (14:30 - 21:00 UK time). Where to find them? You can find them under 'Weekly US Equity options' on the left list on your web platform. Earning season information for this month:
  4. Expected index adjustments Please see the expected dividend adjustment figures for a number of our major indices for the week commencing 11th Feb 2021. If you have any queries or questions on this please let us know in the comments section below. For further information regarding dividend adjustments, and how they affect your positions, please take a look at the video. NB: All dividend adjustments are forecasts and therefore speculative. A dividend adjustment is a cash neutral adjustment on your account. Special Dividends Index Bloomberg Code Effective Date Summary Dividend Amount UKX TSCO LN 15/02/2021 Special Div 50.93 NIFTY HMCL IN 15/02/2021 Special Div 500 How do dividend adjustments work? This information has been prepared by IG, a trading name of IG Markets Limited. In addition to the disclaimer below, the material on this page does not contain a record of our trading prices, or an offer of, or solicitation for, a transaction in any financial instrument. IG accepts no responsibility for any use that may be made of these comments and for any consequences that result. No representation or warranty is given as to the accuracy or completeness of this information. Consequently any person acting on it does so entirely at their own risk. Any research provided does not have regard to the specific investment objectives, financial situation and needs of any specific person who may receive it. It has not been prepared in accordance with legal requirements designed to promote the independence of investment research and as such is considered to be a marketing communication. Although we are not specifically constrained from dealing ahead of our recommendations we do not seek to take advantage of them before they are provided to our clients. See full non-independent research disclaimer and quarterly summary.
  5. Expected index adjustments Please see the expected dividend adjustment figures for a number of our major indices for the week commencing 1st Feb 2021. If you have any queries or questions on this please let us know in the comments section below. For further information regarding dividend adjustments, and how they affect your positions, please take a look at the video. NB: All dividend adjustments are forecasts and therefore speculative. A dividend adjustment is a cash neutral adjustment on your account. Special Dividends Index Bloomberg Code Effective Date Summary Dividend Amount AS51 SAR AU 02/02/2021 Special Div 5.4286 How do dividend adjustments work? This information has been prepared by IG, a trading name of IG Markets Limited. In addition to the disclaimer below, the material on this page does not contain a record of our trading prices, or an offer of, or solicitation for, a transaction in any financial instrument. IG accepts no responsibility for any use that may be made of these comments and for any consequences that result. No representation or warranty is given as to the accuracy or completeness of this information. Consequently any person acting on it does so entirely at their own risk. Any research provided does not have regard to the specific investment objectives, financial situation and needs of any specific person who may receive it. It has not been prepared in accordance with legal requirements designed to promote the independence of investment research and as such is considered to be a marketing communication. Although we are not specifically constrained from dealing ahead of our recommendations we do not seek to take advantage of them before they are provided to our clients. See full non-independent research disclaimer and quarterly summary.
  6. Whilst the purpose of Community is to connect like minded clients who want to discuss the financial markets, IG news, and ask questions in the support part of our forum, we will be running a Q&A today from 10:00 until 13:00 GMT. You can submit your questions now on the following post.
  7. Whilst the purpose of Community is to connect like minded clients who want to discuss the financial markets, IG news, and ask questions in the support part of our forum, we will be running a Q&A today from 10:00 until 13:00 GMT. You can submit your questions now on the following post.
  8. Hey, If you're asking that when you buy stock and you have an unsettled credit, can you sell the stock... if so then yes. You will see an unsettled debit on the account for when you sold it and an unsold credit amount when you've sold the stock.
  9. Hey Clara, If this is on a share dealing/ ISA account make sure you check you haven't got any working orders on to sell stock you have. If you have working orders on a certain market then try to sell again it will reject the order as a duplicate. With leveraged trading it's usually because the stocks unborrowable or there are other restrictions you can check in the get info section under 'Other'
  10. Gamestop AMC trading restrictions Due to the recent extreme volatility, and in order to prioritise the service we give our existing clients, we are not allowing any new positions to be opened on the US stocks GameStop and AMC Entertainment. These restrictions apply to all IG accounts, and will be reviewed regularly. You will still be able to close any open positions that you have in these stocks. Any orders that you have already placed on these two stocks will remain. In addition, if you have any spread betting or CFD positions on either stock, please be aware that the margin required to keep your positions open will increase to that listed below from 4pm (UK time) on Monday 1 February. Please ensure that you have enough money on your account to cover the margin requirement. Stock New margin AMC Entertainment Holdings Inc 100% GameStop Corp 100% Margin increase Due to increased volatility, from 4pm (UK time) on 1 February 2021 we are increasing margin requirements for a range of stocks: Stock Tier 1 margin Palantir Technologies Inc 50% Macerich Co 100% Blackberry Ltd (CA) 100% AMC Entertainment Holdings Inc 100% GameStop Corp 100% Blackberry Ltd (US) 100% SunPower Corp 100% Gogo Inc 100% Bed Bath & Beyond Inc 100% Accelerate Diagnostics Inc 50% Ligand Pharmaceuticals Inc 100% National Beverage Corp 100% AMC Networks Inc 100% American Airlines Group Inc (All Sessions) 25% Nokia OYJ - ADR 25% Nokia OYJ (Fin) 25% Nokia OYJ (DE) 25% Nokia OYJ (SE) 25% Nokia Corporation 25% ContextLogic Inc 100% Virgin Galactic Holdings Inc (Ord) 100% Sundial Growers Inc 100% Dillard's Inc 100% Fossil Group Inc 100% iRobot Corp 100% Tootsie Roll Industries Inc 100% National CineMedia Inc 100% CEL-SCI Corporation 100% GSX Techedu Inc 100% Vir Biotechnology Inc 100% Seritage Growth Properties 100% How will I be affected? If you have any open positions on these stocks at 4pm (UK time) on Monday 1 February 2021, then the margin required to keep those positions open will change. You’ll need to have enough money in your account to cover the increase and prevent your positions from being closed out. Margin requirements for working orders will also be subject to the new rate. Changes to margin rates are the same for daily funded bets and forward bets, and for cash CFDs. For full details of how we calculate our margins, please contact us on the details below.
  11. Hey Matt, Unfortunately we also can’t offer Frankfurt So sorry about this
  12. Hey, I feel so foolish. Sorry about that. The market cap isn't very large but I will put in a request to see if the desk can add it for non-leveraged. All the best
  13. We're not happy about what happened today and it's made traders upset which is something we never want. We're doing everything we can to correct positions and want anyone who has affected positions to please reach out to us so we can correct them. Apologies again from IG
  14. Hey @coldwire1, We're so sorry about the login issues today. If there are any issues you can always check on this page here: https://status.ig.com/ Apologies again for the inconvenience.
  15. Hey @senil, I would advise you to email what happened to helpdesk.uk@ig.com to see what can be done. I apologise if you tried to call us and couldn't get through. I'm passing this feedback onto our client facing managers as it's unacceptable for line to be cut off if traders are on the line. All the best
  16. I still want to apologise on behalf of IG. This technical issues is impacting your accounts and we want to make sure all positions are closed at the right price. As you're aware our phone lines are busy at the moment but we do want you to reach out let us know where you would have closed your positions, why you couldn't (I know we will be aware but please mention that it was during the times you were not able to login/ close positions). If your exposure is correct please email us so we can make corrections.
  17. Hey, Are you able to make a community account rather than posting as a guest. When you make an account we're able to pass on your community details and then our account opening team are able to find and prioritise you. All the best
  18. Investors and traders would do well to remember that there are plenty of markets to choose from – it’s not always necessary to follow the crowd. The recent volatility in certain stocks has sparked renewed interest in the market across all sections of the media. The names of these stocks, and others that might be viewed as possible candidates, have been emblazoned across news reports and headlines. Such an increase in their visibility will undoubtedly lead many to think that these are the stocks to buy right now, to the detriment of all others. It is understandable – humans will see others getting involved in all the excitement, with talk of huge wins, and will want to get involved themselves. Previous market manias like bitcoin, or tech stocks, seem dull by comparison. Market history teaches us that following the crowd rarely ends well. Usually, by the time something has hit the headlines the ‘obvious trade’ is over, or at least the most significant chunk of it anyway. Nobody talked about bitcoin at $1000, but at $19,000 it was everywhere. No one wanted to talk about buying stocks at the lows in 2008, or in late 2018 or March 2020 when they had endured heavy falls. But when stocks hit new records after these sell-offs there was plenty of focus on them. The spotlight of media attention will make it seem like the only stocks in the market worth trading are the ones making the headlines. But this isn’t true. ‘It’s not a stock market, it’s a market of stocks’, goes the old adage. Just because a company isn’t seeing its share price gyrate by tens or even hundreds of percents a day doesn’t mean it isn’t worth considering for a potential trade. Everyone has their own risk tolerance. Some people, for example, experienced traders, are used to big swings in prices and can stomach the changes in profit and loss that go with them. Others shy away from such extremes in volatility, which is a perfectly acceptable way to trade or invest. It is important to remember the time element too. Fortunes can be made and lost in the stock market, and in a variety of time frames. It isn’t necessary just to look to the end of the day. Longer-term trades, with smaller position sizes, can help promote a calmer approach, and with a greater length of time comes a different view of how much a trade might make. A day trader might look for ten or twenty points, but those looking to hold a trade for weeks or even longer will be expecting the move to cover hundreds or even thousands of points. In any trading strategy, the most important element is to make sure that your mistakes are survivable. Being stopped out and losing 2% of your account is no problem – being stopped out and losing 50% (or even more) is. There’s no rule that says you have to be in the hottest stocks, or that you have to look to make big money in one day. In trading, as in life, it is important to find what works for you. Chasing the big volatility might seem like fun, but it’s not the only way to trade. Chris Beauchamp | Chief Market Analyst, London | Publication date: Friday 29 January 2021 15:08
  19. Hey, I can only apologise for that's happening. We're having login issues but if you're on the platform and can't trade I'm unable to see why that is. You can check on updates here: https://status.ig.com/ I'm waiting on updates to give. Massive apologies, I completely understand everyone's frustrations.
  20. Hey, I can only apologise for that's happening. I'm not defending what's happening. We're working to get the login issue sorted (updates here: https://status.ig.com/). I can assure you though that these are technical issues. I'm waiting on updates to give. Massive apologies, I completely understand everyone's frustrations.
  21. Hey, I can only apologise for that's happening. I'm not defending what's happening. We're working to get the login issue sorted (updates here: https://status.ig.com/). I can assure you though that these are technical issues. We wouldn't put or reputation on the line to take money from traders. I know this doesn't make it any better. I'm waiting on updates to give. Massive apologies, I completely understand everyone's frustrations.
  22. Hey, I can only apologise for that's happening. I'm not defending what's happening. We're working to get the login issue sorted (updates here: https://status.ig.com/). I can assure you though that these are technical issues. We wouldn't put or reputation on the line to try and steal money from traders. I know this doesn't make it any better. I'm waiting on updates to give. Massive apologies, I completely understand everyone's frustrations.
  23. Hey, If you're unable to cancel the order on your side please contact us so we can do it for you. All the best
  24. Hey, I've been able to login and all systems are operational from: https://status.ig.com/ Let me know if it's still the case. All the best
  25. Thank you for this feedback! I will check with our platform team what we can do and will get back to you. All the best
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