CharlotteIG

We only offer equity options to be traded over the phone. You will not be able to get the share options experience on the demo account. All the best

Hey @LeeKong, Thanks for your post. If you're trading on a share dealing or ISA account and you're trading at least 3 times a quarter you will not be subject to our £24 quarterly fee. For US shares we offer £10 commission on the open and close, however if you make 3 trades in your first month the next calendar month you will not be charged for trading US shares: https://www.ig.com/uk/investments/share-dealing/costs-fees This is just some information you can take away and look into. Others in the forum will be able to tell you about the platform and how they find it All the best

With spread betting/ CFD accounts the funds will always convert back to the base currency. You can get the base currency changed. If you wish to have a USD and GBP account this can be arranged by adding a new account then calling/ emailing us and asking for the base currency to be changed for the 2nd account. With share dealing accounts the base currency must stay the same but you can change the settings to manual which means when you sell stock the funds will stay in the same currency. You can choose when to change the funds. This can be done on the MyIG page. With an ISA account they funds have to be converted back to the base currency of the account (GBP).

Hey Paul, Thanks for your post. You can download MetaTrader 4 from http://www.ig.com/content/dam/publicsites/igcom/mt4/ig4setup.exe To add a demo MT4 account on our server you would need to launch MT4. Once launched go to File -> Open an account. In this window click on IG-Demo and click next. In this window click new demo account. I hope this helps

Hey, If you're referring to the candle stick colour you can change it by right clicking the chart> Customise appearance and you should come to this option; If it's something else, let me know by quoting my post and letting me know

Thanks for your post. If a company were to go bankrupt, they have to announce what they are or are not giving to share holders. If this is the case then the company will pay out to share holders (if they are giving a payout) and the stock will settle. If they're not paying out to share holders it will settle at 0. Please note all situations are different and our corporate actions team will reach out to clients who hold positions in stocks that go bankrupt/ delist. I hope this helps.

Thanks for your post. If you're not permanently living in China (so holiday/ away for work) put your Australian address. If you're permanently living in China you will need to put that address. All the best

Dividend Adjustments 18 May - 25 May Expected index adjustments Please see the expected dividend adjustment figures for a number of our major indices for the week commencing 18th May 2020. If you have any queries or questions on this please let us know in the comments section below. For further information regarding dividend adjustments, and how they affect your positions, please take a look at the video. NB: All dividend adjustments are forecasts and therefore speculative. A dividend adjustment is a cash neutral adjustment on your account. Special Dividends: How do dividend adjustments work? This information has been prepared by IG, a trading name of IG Markets Limited. In addition to the disclaimer below, the material on this page does not contain a record of our trading prices, or an offer of, or solicitation for, a transaction in any financial instrument. IG accepts no responsibility for any use that may be made of these comments and for any consequences that result. No representation or warranty is given as to the accuracy or completeness of this information. Consequently any person acting on it does so entirely at their own risk. Any research provided does not have regard to the specific investment objectives, financial situation and needs of any specific person who may receive it. It has not been prepared in accordance with legal requirements designed to promote the independence of investment research and as such is considered to be a marketing communication. Although we are not specifically constrained from dealing ahead of our recommendations we do not seek to take advantage of them before they are provided to our clients. See full non-independent research disclaimer and quarterly summary.

Something that has been spoken about a little less but the impact of Brexit on Sterling This is a piece by Jeremy Naylor an DailyFX, Justin McQueen about what's coming next and the impact it's having on sterling Let me know what you think of the piece and where you think sterling is heading

Our Analysts post daily on their thoughts of WTI movement which you can check here: https://www.ig.com/uk/tag/commodities But you will be able to find forums on what other traders are looking at when trading WTI

We send daily statements to traders registered emails and you should be able to find statements on MyIG however if you cannot find them please email us at helpdesk.uk@ig.com so we can provide them for you All the best.

Thanks for your post,. With dividend index adjustments you don't gain or lose from them. ] If you held a short position you will see that the price will move in your favour but you will have a debit on your account. The video below may be the best way to explain it. If you need anything else @CharlotteIG or quote my post before responding.

We have a podcast our IG channel on 'PODCAST: Have markets shaken off recession?' Dhaval Joshi from BCA Research and Jeremy Naylor discuss the recent bounce-back from the mid-March lows. Apple: https://apple.co/3dKI9aO Google: https://bit.ly/3fPf7Zs Spotify: https://spoti.fi/3dH8p5I

Thanks for your question. With out UK retails clients you can refer friends. You can refer up to 5 people and be rewarded £100 per referral. Our premium clients run off a different bonus scheme but you will have reach out to us via email or call us to discuss this. All the best

Hey @RAM66 Thanks for your post. The push notifications you're referring to are sent out by one of our teams. They will target clients who have traded certain markets when they do pushes. They only way to turn these off are through the settings on your phone. Unfortunately this will get rid of the pride/ indicator alerts you received. We don't have the option to remove one client from these but it's a great piece of feedback I can give to them and once some measures have been put in place we can look into deactivating these notifications for you. All the best, Charlotte

Hey everyone, You can find the leverage in the get info section, under margin requirements on the deal ticket. Please note, the margin percentage can be different for different markets. In this case it's 5% which is 20:1 leverage. I hope this helps.

Thanks for your post. Card deposits should reflect immediately. If this hasn't reflected you will need to contact us. If it's a bank deposit which hasn't reflected in 24 hours I would advise sending us a screenshot of the deposit via email and stating that this hasn't reflected so we can investigate. All the best

Both share dealing and ISA trades count towards deducting the fee. All the best

Thanks for your post. This is some feedback that has been passed on. Unfortunately I have no control over this but it has been passed on. All the best, stay safe. Charlotte

Hey, If this is the case please reach out as soon as possible. This needs to be sorted as it's impacting your trading. All the best

Hey everyone, If this is on a non-leveraged account (Share dealing or ISA) an unsettled debit are the funds we require when you buy shares. Say you bought £10,000 worth of shares. These funds are made unavailable on your account however 2-3 working days later the funds settle which means we send your funds to the person you bought the shares from. This is the underlying settlement period which we have no control over. When you sell the shares you will see an unsettled credit. 2-3 working days later the funds will settle and you can withdraw them if you wish. I hope this helps.

This issue has now been resolved you should have received an email about it. if not let me know. All the best

Hey @Jeremykam Thanks for your post. IG is always looking for ways in which we can improve our clients’ experience. In order to improve our free price offering and to reflect the most up to date prices for all US, UK, European and Australian shares, rather than providing free delayed pricing, IG has introduced live 'derived pricing,' at no cost to clients. Clients who subscribe to paid non-derived live prices will be unaffected. Derived prices change in real time. They are created by IG by adjusting the real-time prices feeds from the exchange in a way that makes the price non-reverse-engineerable (as required by the exchange).1 Derived prices may come from one or more exchanges. It’s important to note this doesn’t affect the execution of your orders. Execution is always against the underlying exchange price, the change is only to the price displayed on your platform so you may even get a better price than the price you click on. This includes stops and limits that are only ever triggered by non-derived prices. I hope this helps.

Hey, Thanks for your post. Unfortunately the margin is fixed. All the best

DailyFX Article - BOE decision BoE Policy Decision - GBP Picks Up But Central Bank Warns of Slumping Q2 GDP Preview: There's also a video with the article. Let me know what you think