CharlotteIG

After many of you mentioned that the fees and charges were confusing we created a new link on the deal ticket to improve communication of charges for Leveraged accounts. We're still looking at ways to improve this for the future so we're open to suggestions which is you could comment below will be appreciated by our development teams.

Hey @tripplex, Thanks for your question. Here are the order types. You can do a 'Market order' however you have no control over the price your shares will be filled at. As you know the limit and stop orders can be partially filled so this may not be the best option for you. At quote orders means your order will be immediately executed if you choose to accept it. You can put in the number of shares you want to buy and the market maker will offer you a price that you can either accept or reject. I hope this helps. All the best

We're glad to hear that it's fixed. If you have anything like this happen again put @ charlotteIG. I will receive a notification and will be able to get back to you. All the best

Hey, With leveraged there's been a lot of regulatory changes over the last 2 years in the UK which we have to follow as a regulated company. More regulators around the world are taking the same approach which is why we don't offer higher leverage. I hope this clarifies why we don't offer 500:1 leverage. All the best Charlotte

Regretfully, we’re currently not able to take on any new SIPP applications. We hope to offer new SIPP accounts soon and are working on contracting with a new provider. Once we’ve established a solution, notifications will be provided either via email and/or banners on our website, and you’ll then be able to apply for a new SIPP account online through your My IG dashboard. Thank you for your patience and understanding.

Regretfully, we’re currently not able to take on any new SIPP applications. We hope to offer new SIPP accounts soon and are working on contracting with a new provider. Once we’ve established a solution, notifications will be provided either via email and/or banners on our website, and you’ll then be able to apply for a new SIPP account online through your My IG dashboard. Thank you for your patience and understanding.

Regretfully, we’re currently not able to take on any new SIPP applications. We hope to offer new SIPP accounts soon and are working on contracting with a new provider. Once we’ve established a solution, notifications will be provided either via email and/or banners on our website, and you’ll then be able to apply for a new SIPP account online through your My IG dashboard. Thank you for your patience and understanding.

Hey all, Regretfully, we’re currently not able to take on any new SIPP applications. We hope to offer new SIPP accounts soon and are working on contracting with a new provider. Once we’ve established a solution, notifications will be provided either via email and/or banners on our website, and you’ll then be able to apply for a new SIPP account online through your My IG dashboard. Thank you for your patience and understanding.

Hey, This isn't something we can offer for share trading but I've requested it for leveraged trading. All the best

Hey, With CFD contracts have different sizes for example: Shares: 1 means 1 share But the other markets have contract sizes which you can check on the deal ticket: So here you can see if you chose Oil ($10) that means if you opened one contract ever point movement would be (1 x $10) so $10 movement. If you had 5 Oil ($10) contracts each point movement would be (5 x $10) so $50 movement per point. All the best Charlotte

Our broker opens at midday UK time which is why that's the case. Sorry for an inconvenience caused. All the best

Full article here

Amazon and Twitter to report earnings shortly after 9pm (UK time) The multinational tech giant and the popular social media platform will release earnings tonight. Keep an eye on these stocks to see how the market reacts. Twitter earnings – What to expect Advertising services account for close to 90% of Twitter’s revenue, which saw a dip in 1H 2020 as businesses cut back on marketing spend in times of Covid-19. However, investors may note that on the back of improving economic conditions, advertising revenue had bounced back strongly in the later part of the year to the point of surpassing pre-Covid levels. This momentum may potentially continue into 2021, as global advertising spend are projected to increase further with improved business sentiments from ongoing vaccination and economic recovery. Full article here

This is the case. Sorry I haven't got back to this I've been liaising with the teams and there were some dates being said but I didn't want to confirm until I had the facts.

If there's a stock split we will mimic what's going on in the underlying as it's fair practice. It's the same fair practice we use when there are dividend adjustments when the price moves down because a div has been paid out there will be an adjustment on leveraged clients accounts. All the best

Thank you for letting me know. I will update the incidence team. All the best

Hey, Unfortunately as this is an OTC stock we can't add it.

Hey, Amazing. I will get that added to all non-lev accounts but if you're a UK client you will have to have pro status to trade them. All the best

Hey, From what I can see everything has been done correctly and you've made it an all sessions order which means it will work in the pre, main and post market sessions. https://www.ig.com/uk/out-of-hours-trading In the page it says we executte the trade from 12pm for share dealing which is what I believe is the issue here. If not please do reach out. All the best

Hey, Thanks for your message. I'm not from that team but I've passed your email and questions over to the correct team who should get back to you within 48 hours. All the best

This is something we're working on and looking to communicate with traders soon. Sorry we can't be more specific with timelines. All the best

Just as @BigDeal mentioned, if there's a corporate action on stock the CA will be executed and the booking cost goes to 0. You can call us and ask for it to be adjusted (if you aren't aware of which corporate action happened and how to adjust the price I would suggest calling us). If you're aware of why it changed and you know what the booking cost should be you can do it yourself on the platform: https://www.ig.com/uk/help-and-support/investments/share-dealing-and-isas/how-do-i-edit-my-book-cost The reason we don't adjust the book cost ourselves is some people like to incorporate the commission cost, others prefer to have the exact adjustment. All the best

Hey, You're correct leveraged trading doesn't mean you're hedging in the underlying but we have to hedge client positions so it is a charge we pass on. What we're offering is trading as if you're in the underlying and the profits/ losses follow that and you only have to put down a percentage of the market value. However if you were in the underlying you would pay that fee and as we're hedging in the underlying we pass on those fees. We're not a broker that hopes our clients lose. We hedge our exposure and borrow costs we take on are passed to the traders with open positions in that market. All the best

Hey, How can I help? Please note we can't post any personal data on the community. If you can ask you question without included personal data please do here and quote my comment so I get notified. All the best

Hey, There's no additional fees for the MT4 account. You can simply open on from your dashboard. Unfortunately we can't move your positions across to MT4 you will have to close and reopen them. Sorry for the inconvenience. All the best