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CharlotteIG

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Everything posted by CharlotteIG

  1. Hey Guys, Our DailyFX Currency Strategist, James Stanley, has published a great piece on all the US news that came out this afternoon: I really enjoyed it, let me know if you do. Go to full article by clicking here.
  2. Thanks for your response @SGibbs2 We don't offer a statement that calculates your Capital gains tax. We're not regulated tax advisers which is why we don't provide that information. The CTC statements we do provide can be used to determine what CGT you have to declare.
  3. Hey @SGibbs2 thanks for your message. With non-leveraged accounts (Share dealing), you will be able to find CTC statements on the platform on the MyIG page by selecting Live accounts> Statement. If you can't find it there, open up the platform and select My Account> History> Statements. With leveraged (CFD or spread betting) accounts you will need to contact us and request them. Let me know if you need anything else by '@' me.
  4. We can already see the affect the inflation announcement had on the FTSE today at 9:30, but it's recovered slightly. We have the US CPI announcement today at 13:30 GMT. This is something to keep in mind this afternoon.
  5. @dmedin- It's up for today so far, but will it stay up until close of business. Every morning has shown bearish behavior since last Wednesday. Could this potentially be the turning point and be a bullish day?
  6. @Tiffany- thanks for your fast response. CABA US – non-leveraged only for the moment, however it will be assessed for a couple of months then they may add it to leveraged. PGNY US – set up for both leveraged and non-leveraged account. The account you pick depends on what you want to do to be honestly. With share dealing/ ISAs you will physically own the stock and receive dividends. The commission for US shares on non-leveraged accounts is $15 or 2 cents per share (you will be charged the larger of the two. Further to this, you do have our custody fee on share dealing
  7. Indicator alerts can only be set on the desk top, I'm speaking with the app developers already about incorporating them into the iOS app. Apologies for the inconvenience.
  8. Hey @Cheerywalnuts, thanks for your post. The movement on the cash price was the dividend adjustent for Wall st. Adjustments are made 21:00 GMT, (so 5am Singapore time). We post the expected dividend adjustments on the community on 'Our Picks'. The Wall St adjustment that evening was posted as 32. 6. If you want to see how dividend adjustments work on Cash markets you can find out more by following the link below: How do dividend adjustments affect my position?
  9. Hey - I've spoken to our technical team and they're not sure what you're looking for. Are you looking potentially for Layering which is when you can have different layers of indicators on certain charts? Let me know and apologies for the delay
  10. Hey @Tiffany- What are the names/ tickers of the 2 stocks? And do you want to trade them on a non-leveraged or leveraged account. When you respond '@' me in, then I can request to get them added for you.
  11. Hey @Arnold Wright, thanks for your message. With non-leveraged accounts (Share dealing), you will be able to find CTC statements on the platform on the MyIG page by selecting Live accounts> Statement. If you can't find it there, open up the platform and select My Account> History> Statements. With leveraged (CFD or spread betting) accounts you will need to contact us and request them. Let me know if you need anything else by '@' me.
  12. FTSE 100, DAX and Dow have turned higher despite sharp losses on Friday. With key resistance up ahead, will the recent market uptrend continue? Our senior market analyst Joshua Mahony wrote about the FTSE, DAX and DOW movement. What is everyone thinking of this recovery and do you think it's going to continue with this bullish behavior. FTSE 100, DAX and Dow surges higher after Friday declines
  13. Hey @Razzarino, thanks for your post. If this issue is still happening can you let me know which US stocks and at what time of the day. If it is pre or post market for stocks that are not all sessions, they will not move. If it is all sessions stocks they sometimes aren't as liquid however there should still be some price movement. Let me know
  14. Hey @SteveKG, apologies for the late response. You would need to sign up with https://www.ig.com/en. This is an English platform for persons living in Spain. I hope this helps.
  15. @dmedin, after refreshing the page does it still persist? If so I would advise you to contact our technical team. This should not be happening especially when the charts are something you need for your technical analysis! Let me know
  16. @kozseb, If you're still having issues please contact the help desk. Apologies for the inconvenience. - Sorry I can't help more with this on the Community.
  17. Hey @dmedin, Is that on the cash or forward chart for Greggs? I've tried to replicate the same layout on my phone and desktop but it's not showing that issue you're having. If it's on your desktop as part of your layout, can you remove the chart then re-add it and see if it's still not working. Let me know
  18. Hey @wki, thanks for your message. I've just checked and the stop losses and orders to open for Stellar seem normal. Let me know if you still see anything abnormal. If you do, respond to this email with a screenshot and '@' me into your response. Cheer
  19. Hey @Alfred Jlas, I hope you're well. What we offer is the opportunity to speculate on the price of Cryptocurrencies. What we don't do is offer clients the opportunity to buy the underlying currency. You would have to check what other companies offer this. We wouldn't be able to suggest which ones are best.
  20. Thanks for your message, Different accounts may or may not be subject to capital gains tax. The accounts that are taxed will need to be managed by yourself. We do not deduct tax when clients make withdrawals. We send out yearly statements to help you with your tax returns.
  21. @LLass, thanks for your message. It is a regulatory requirement that we have to make this information available for clients to see. What is it you mean by having the banner signed? If you '@' me in your response I will be able to get back to you.
  22. Good morning @Jompe71, Thanks for your update. If you have any issues going forward let us know.
  23. Hey @bamico, thanks for your message. In this incident it would be best to contact our client facing team. It may be an issue with the account or with the stock which they will be able to determine straight away once they take a look at your account. Apologies I couldn't help over the community.
  24. Hey @Akash1986, thanks for your post. Monte Safieddine our Market analyst has posted an article this morning about gold, silver and oil movement that you may be interested in. Gold and silver long bias at the extremes, oil sentiment shifts Further to this, we have a gold and silver forum on the community you may find interesting: Gold & Silver in a LT rally Let me know what you think.
  25. When you're buying a call/put you put down your full loss (size x price of the option) which is the premium. If the market moves in your favor you will win as much as the market moves past your break even point. Below is an example for buying a call.
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