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CharlotteIG

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Everything posted by CharlotteIG

  1. Our technical team are advising me that this shouldn't impact the old platform charts and to use the new platform however if you want to stay on the old platform and are having chart issues please email them and let them know at chartsupport@marketdatasystems.com. I have relayed this forum but if you want immediate help please contact them. All the best
  2. We're offering weekly equity options on the platform for some stocks over earning season. Meaning you don't have to call us if you want to trade certain equity options. This week it's Beyond Meat Inc. We're also offering Tesla but that will stay on the platform going forward whereas the weekly options will change depending on which week of earnings season we're in. What is an Equity option? Equity options are a form of derivative used exclusively to trade shares as the underlying asset. In essence, equity options work in an extremely similar way to other options, such as
  3. Expected index adjustments Please see the expected dividend adjustment figures for a number of our major indices for the week commencing 22th Feb 2021. If you have any queries or questions on this please let us know in the comments section below. For further information regarding dividend adjustments, and how they affect your positions, please take a look at the video. NB: All dividend adjustments are forecasts and therefore speculative. A dividend adjustment is a cash neutral adjustment on your account. Special Dividends
  4. Thanks for your post. You can't withdraw most of your funds before market open and when the market opens and moves against you ask IG to cover all of the losses incurred by those positions. That's taking advantage of the debt coverage brokers take on for retail clients. Reversing your withdrawal is legitimate and allowed in this situation. Any losses that weren't covered by your reversed withdrawal we will cover (to bring your account out of a negative balance and back to £0). You will be able to see how much IG covered/lost by checking your history. It will be called 'accoun
  5. This isn't information I've received yet but if I get information on this I will share it on this forum to the community.
  6. Thanks for your post. Unless your earnings or savings change we will not be able to open the account. Our compliance team have barriers of earnings and savings in place that don't change. If your earnings or savings change please let us know as we can update your application. Please note, we may ask for proof of the financial change. With regards to the minimum deposit amount, that has recently increased but if does get reviewed. I've passed on the feedback regarding how high it is. All the best
  7. Hey, We have some referral schemes and bonuses but they're different for different counties. Let me know what country you're referring to and I will be happy to go through them. All the best
  8. On 6 January we restricted UK retail clients from increasing their exposure to cryptocurrencies, in accordance with the ban imposed by the Financial Conduct Authority (FCA) on the sale of crypto derivatives. We have now reached our internal product limit for exposure to cryptocurrencies, and as a result will be removing cryptocurrencies from our offering to UK retail clients. Ahead of this, we will also be increasing margin requirements. Please ensure that you close all your open spread bet and/or CFD positions on cryptocurrencies by no later than 3pm on Wednesday 24 March 2021, from which
  9. Hey, As soon as I get a full list I will post it in this forum. As mentioned I will be passing all the feedback you're giving to senior members of staff in hope that if does shape the decisions we're making.
  10. There have been some stocks restricted through out the week. I will pass on information to our senior teams regarding community post so thank you for letting me know your thoughts on this. All the best and sorry for the inconvenience.
  11. When we're busy we shut off live chat so more people are available to pick up calls and respond to emails. We would rather there be a smaller call queue especially when people call to trade. All the best but sorry for the inconvenience.
  12. Please note this is a business decision but all responses are being noted by myself and passed to our senior team. Sorry again for the inconvenience.
  13. On 6 January we restricted UK retail clients from increasing their exposure to cryptocurrencies, in accordance with the ban imposed by the Financial Conduct Authority (FCA) on the sale of crypto derivatives. We have now reached our internal product limit for exposure to cryptocurrencies, and as a result will be removing cryptocurrencies from our offering to UK retail clients. Ahead of this, we will also be increasing margin requirements. Please ensure that you close all your open spread bet and/or CFD positions on cryptocurrencies by no later than 3pm on Wednesday 24 March 2021, from which
  14. Hey, Please note the scheme is only for certain countries but Australia is one of them. The scheme is only for leveraged trades so if you only have a share trading account you will not be able to find it. You can open a CFD account then you will find the option to refer friends by selecting settings> Refer a friend on the MyIG page. Please check the terms and conditions before referring friends, as mentioned it only applies to leveraged trading so your friends will have to have a leveraged account and trade there. All the best
  15. Hey all, Please note this is a business decision but want to apologise for any inconvenience or upset it causes. IG and the wider financial markets have seen unprecedented demand for trading from retail clients. We constantly review the products we offer particularly as there are additional operational hurdles associated with margin intensive asset classes. More information on this will be released this week. All the best.
  16. Hey, I've requested our technical team to take a look at this and get back to me. All the best
  17. Hey, Thanks for your post. I'm sorry for the changes that have been made. Below are the details you will need. Sorry for the inconvenience. We have now reached our internal product limit for exposure to cryptocurrencies, and as a result will be removing cryptocurrencies from our offering to UK retail clients. Ahead of this, we will also be increasing margin requirements. Please ensure that you close all your open spread bet and/or CFD positions on cryptocurrencies by no later than 3pm on Wednesday 24 March 2021, from which point we will start to close any positions still open b
  18. Hey, We do offer company accounts. Depending on your type of business there are different options. It would be best to send us an email on helpdesk.uk@ig.com so our new business team can assist you. All the best
  19. Hey, In the pre market we do turn off stop loss orders. The reason is because stop loss orders mean we can execute your trade at the price you select or worse. Where there's less liquidity in the pre market it means that you could get your order filled much further away than the current market price. All the best
  20. If you place 3 trades in the January it will only be free for February but if you make 3 trades in February you will get March free. It works per calendar month meaning if you traded 3 times on 29th January you can the free US trades in February 1sts. All the best
  21. Hey, Immunocore Holdings PLC - ADR (NASDAQ: IMCR) I've found, do you mind providing some more information for FRACTL. All the best
  22. Hey, With futures contracts dividends is already adjusted in whereas dailys have dividends added back in so when ex div dates arise we will adjust them on that date. This video may help understand the DFB: The futures contract however subtracts the dividends from it's price before it's open for trading. I hope this helps.
  23. Hey, You can find the CFD commission break down by following the page below: https://www.ig.com/uk/help-and-support/spread-betting-and-cfds/fees-and-charges/what-are-igs-shares-cfd-product-details And there's a calculation when you follow the link below that you can use to work out overnight funding: https://www.ig.com/uk/help-and-support/spread-betting-and-cfds/fees-and-charges/why-is-overnight-funding-charged-and-how-is-it-calculated- All the best
  24. Hey, If you need to change some of the details you entered when signing up you can by contacting us. Please note, we may ask for proof of the earnings and savings as they're being changed just after sign up. All the best
  25. Thanks for your post and apologies for my oversite. I can see the minimum has changed to $5,000. I will pass on feedback that this is too high if that's what you're asking. We've had others comment on this now so I will make sure it's shown to the business. All the best, Charlotte
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