nit2wynit

Thanks for the input, The issue is being resolved. IG took a position Twice. Remedy is imminent.

...............to make my question a little clearer. Yesterday i had around £800 to deal. I bought 2 stocks with the full account value leaving around £2 Available to Deal. While there was a considerable amount Unsettled Credit and Debit which is not uncommon as i trade many times daily, I bought the stocks with no issue. Shortly after, my Available to Deal showed as -£495 instead of £2, Funds showed as -£495 and my account value showed as £320. even though my stocks choices were only down less than £5 each.

Hi @CharlotteIG can you please advise me on this matter? I have been trading with IG since 2018. I have NEVER had an issue with Trading several times per day using my full account value. As an example, if my total account value was £1000, I have been able without issue to trade in and out within minutes and never had an issue of Unsettled Credit or Debit which has not allowed to me to trade any further. Nor have I ever seen a Negative Balance in either Funds Available or Available to Deal. Yesterday 17th April, I had available over £800 to Trade (total account value £1072). I bought 2 stocks using the full account value leaving around £2 Available to Deal. I then went to the shop. I soon noticed on my App that I was -£495, and my account value was around £320, even though my PL was only under £150. (these figures are approx). Yesterday i sold half of one of my position, and I am still -$168 with £350 Unsettled credit. I have never experienced this before. While I have contacted Helpdesk a simple reply of 'Unsettled Credit' was the answer. What has changed? I feel something is really wrong here. Thanks.

Forgive me for adding here as I may not be able to help, but I'd like to comment on your screen shot you've provided. If your Stop is only 2 pips below your 'Buy in' and is -£11, then how have you calculated it is up 48pips when the distance between the current level and the Stop is almost the same? your chart is also showing the ASK price

H, i've reached out on chat but now answer yet and referred to Middle Office which is now closed. Never seen this before and I've been trading since 2018, many times per day each day. My account value has more than halved while I've been out for an hour. Available to Deal is -£500, Funds -£500, but Book price is £950 and I only have 2 shares placed earlier today. Market Value is around 840 and PL is under £120. I shold have a small amount To Deal to, which is showing zero. Wondering if this has happened to anyone else. very concerning to say the least.

Ah sorry, maybe my mistake. I've never noticed the Expiry option Day all Sessions. I'll try that in future. Thanks again.

Hi, Thanks, I tried all that but I couldn't place an order till Market opened. Maybe it was a liquidity/Order Book issue?

Hi, can i add to this question please. I'm trying to buy Ocugen shares. Order Rejected. All sessions active. I have traded many US stocks last month wit no issues. What could the problem be? Thank you.

It's all in our heads. Everything fine https://status.ig.com/

It's not the best to be honest though it's been stable for a while now. Bring on Robin Hood app

Nope. App appears to be working so it's a Desktop issue.

Same here. Cold be IG or more than likely The Exchange is glitching again on small caps stocks. Happened a couple times this year already.

Hi, I don't seem to be able to open messages. Clicking the icon and nothing is happening. I've tried Chrome and firefox. Thanks

I should add that I can't actually place a Stop as the minimum is 1point.

Thank you for your swift reply @AshishIG I'm not sure I follow the Limit Order example. My position was already open at 0.73, but dropped to 0.25 and had been there for several days before It was closed automatically. With the position so close to 0, my plan was to leave it to fail. The Spread on this is very small and was nowhere near 0 at the time of closing. I have another position open now at 0.24. Can I expect this to close prematurely if it drops to far? I have no Stop in place on this trade either. Thank you.

Hi, I had a Long on Velocys PLC that System Closed, but I had no Stop in place as it's At the Bottom anyway. Enough Funds to cover. Please explain? Thanks

Did you have any luck with this? System Order closed my trade too but I didn't have a Stop Loss or Margin call.

Is there anyone who answers questions on here? Go thru the entire forum to see unanswered posts going back weeks and months. Been like this since 2019.....Only gotten worse since 2020.

So, how are your thoughts now, front liner?? lol..... If I even need to add anything else, then you're still dumb.. Dr Fauci, Experimental vax Gain Of Function Millions of Dollars in Funding. Chronic Side Effects and Death, Myocarditis, Pericarditis, Blood clots and Strokes. Civil Action Law suits around the world. Astra Zeneca Banned. Global Investigations happening as we speak. Discussion in our very own British Parliament. I don't even need to go on.... Office of National Statisitics. Assuming you trust them? 17k people died in 18 months following March 2020 of Covid Alone with no underlying symptoms. Flu Rates, Diabetes, Cancer were higher Individually. You want proof? Get your head out of the sand and off here.

Market status changed to Unavailable to Trade Online.

Hi, i had a long position, which now shows as Closed at 14.11pm today. Abeo has actioned a Reverse Stock Split. the chart is In Auction but it can be seen moving on other sites. Can anyone tell me why is is showing in Auction? Thanks

Sorry, it's has actually been 10 days now.

Hi, I've messaged on here and spoken in chat. I'm still waiting for an update re this stock. Can someone please tell me what is going on? Thanks.

Hi, Mustang, it's disappointing that you have had no reply to this. You need to call in to have the position closed. I too have had this happen a few times and have one currently on my books that has been removed. I am hoping it will return with a vengeance however.

I've experienced this on many occasions over 3 years. I believe it has to do with the Market moving erratically but not being directly seen on the chart. It usually stays put eventually after a moment or two. Same kind of limitation when moving the Limit line. It will only allow you to move it so far. Not really sure of why this is thoiugh. It just says 'Limit too far....'