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About fcbotha66

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  1. Hi DSchenk and dmedin thanks for your suggestion, much appreciated I rebooted my laptop and router about 10 times 😂 and updated the java but had no success. I eventually uninstalled my anti-virus and now it seems to work again.👍 I will see tomorrow if it launches again. Thanks for your help
  2. Hi can you assist me I have been using PRT through IG for a couple of years now yesterday when i tried to launch prorealtime it just doesn't want to launch I have attached screenshots to show you what is happening: - Launch screen error (see image) when i open PRT from my IG like i have been doing for years the launch screen is all scrambled and i can't press the launch button - app cant run on pc (see image) I then uninstalled PRT and tried to download and install it again but it just says 'this app cant run on your pc, to find a version for your pc check with the software publisher" - LTE speed test (see image) this is to show that my internet is working fine The laptop i have been using and it worked on before, specifications - Core I7, 16GB ram, 512SSD, Nvidia GTX 1050, Windows 10 Pro 64-bit Can you please assist me with this problem Thanks and regards