[New UX disaster]

Who decided to increase the spacing so that more of your watchlist is not visible unless you scroll 

 

put it back to the previous spacing please

[Serious system issues]

If you were aware, the IOS should have been shut down, not left for customers to be misled and trading with false information 

[Serious system issues]

No longer able to track balance, funds, P&L from header as all blank. 
 

open positions show different price from live and when you open or close a position it doesn’t update on the screen. 
 

very poor and costly issues

[Closing Only]

Enough is enough. No Crypto trading is the last straw

[I am an existing client and won't be for much longer]

Completely agree, all customers should complain vociferously and if IG do not start treating customers fairly, close your account. 

[20 point spread on GBP/USD]

Why is there such a large spread after 10pm on this heavily traded pair?

Smacks of extortion

 

[Platform downtime again.]

Both the App and the Desktop are slow and unresponsive and mostly unusable. This has cost me money tonight, will I get compensation - NO.

Balance info disappears, open orders very slow to load and when you close a trade, it wont execute because the live price has moved. Usual message to call the trading desk, but phone lines don't get answered quickly so if you are active, forget about using this platform.

The performance recently has been a disgrace.