MikeBamber
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Everything posted by MikeBamber
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Why is Volume measured in shares and not in value?
MikeBamber replied to Chris_42's question in IG Chart Support - Charts, MT4 and PRT
Volume is the amount of trades. If there's 100 buys and 100 sells you have a volume of 200 but no price change (simplistic I know). My point is that volume and price aren't really related, it's more of a marker of activity. -
Well done IG
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Can't place any orders or trade
MikeBamber replied to MikeBamber's question in IG Account Support - MyIG Help
It's fixed itself now. -
ORDERSERVER INPUT PROTECTION HAS REJECTED THE TRADE, DUE TO EXTREME HIGH LOAD. What's going on?
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Prorealtime version 11
MikeBamber replied to EscapedTestSubject's question in IG Chart Support - Charts, MT4 and PRT
I spoke to the PRT team just now. They've told me that IG has very nearly done all the implementation - he said that it could be ready this year. Liking the idea of using a StreamDeck! -
Refund of money lost due to platform failure?
MikeBamber replied to vvspikevv's question in IG Technical Support - Platform and App Help
Ha, it was a long scalp on the S&P, so wasn't going to make me rich anytime soon!! -
Refund of money lost due to platform failure?
MikeBamber replied to vvspikevv's question in IG Technical Support - Platform and App Help
1 hour and 6 minutes! -
Refund of money lost due to platform failure?
MikeBamber replied to vvspikevv's question in IG Technical Support - Platform and App Help
IG have just agreed to refund my loss. Good on them, that was the right thing to do. -
CANNOT CLOSE POSITION
MikeBamber replied to MikeBamber's question in IG Technical Support - Platform and App Help
yup. just managed to close position for sizeable loss. -
CANNOT CLOSE POSITION
MikeBamber replied to MikeBamber's question in IG Technical Support - Platform and App Help
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Both through the web platform and ProRealTime... I cannot close out an open position on US500... IG are you going to refund any money lost because of your techincal error?
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Charts being wiped out
MikeBamber replied to ChrisRobUK's question in IG Technical Support - Platform and App Help
I have learned my lesson - don't use the web platform. I love the interface of it, but execution is dodgy at best and order levels are frequently ignored. Switch to ProRealTime. It's a zillion times better. -
WHAT THE HELL IS GOING ON
MikeBamber posted a question in IG Technical Support - Platform and App Help
Righto, having used this web platform every day for the past year it decides to go mad. Really important trading day... every 30 seconds or so, every bleedin' drawing I've made, adjustment to chart, timeframe etc all resets back to a default 5min and deletes all drawings WHAT IS GOING ON!! -
Charts being wiped out
MikeBamber replied to ChrisRobUK's question in IG Technical Support - Platform and App Help
This is happening to me too. It's a joke!! -
CAD/JPY - cannot set stop on demo
MikeBamber replied to MikeBamber's question in IG Technical Support - Platform and App Help
It only does it with that pair - there seems to be so many gremlins in this platform. Currencies disappearing etc with no answers why -
CAD/JPY - cannot set stop on demo
MikeBamber replied to MikeBamber's question in IG Technical Support - Platform and App Help
SB! -
CAD/JPY - cannot set stop on demo
MikeBamber replied to MikeBamber's question in IG Technical Support - Platform and App Help
Now it doesn't work on NOK/JPY. Stop level simply disappears after getting green popup saying 'order amended' -
CAD/JPY - cannot set stop on demo
MikeBamber replied to MikeBamber's question in IG Technical Support - Platform and App Help
The whole thing has started working now -
CAD/JPY - cannot set stop on demo
MikeBamber replied to MikeBamber's question in IG Technical Support - Platform and App Help
Hi - yes I have and it disappears as soon as I click away, which is what happens on the main screen. -
CAD/JPY - cannot set stop on demo
MikeBamber posted a question in IG Technical Support - Platform and App Help
*DEMO TRADE* In a short position CADJPY and I cannot set a stop loss. Can set a limit fine. Anyone have a reason for this? Cheers Mike -
Where's the missing FX pairs?!
MikeBamber replied to MikeBamber's question in IG Technical Support - Platform and App Help
That makes sense. It does this a lot! -
Where's the missing FX pairs?!
MikeBamber replied to MikeBamber's question in IG Technical Support - Platform and App Help
GBP/USD for a start.... -
Where's the missing FX pairs?!
MikeBamber posted a question in IG Technical Support - Platform and App Help
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'Market Closed'
MikeBamber replied to MikeBamber's question in IG Technical Support - Platform and App Help
Hi, it's within trading hours (last time was 12:40 GMT today), I'm using the new web platform with a modern laptop and fibre internet connection. -
Hi, Frequently during trading hours I will see live prices disappear off most of the major FX pairs (the same ones every time) and I cannot deal as it says 'market closed'. Is this a volatility problem or a technical glitch? Thanks in advance...