MikeBamber
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Posts posted by MikeBamber
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Well done IG
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It's fixed itself now.
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ORDERSERVER INPUT PROTECTION HAS REJECTED THE TRADE, DUE TO EXTREME HIGH LOAD.
What's going on?
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On 12/10/2020 at 09:01, Skand18 said:
Any update ? Is there really no admin or dev looking these forums ?
I will just end up leaving IG ...I spoke to the PRT team just now.
They've told me that IG has very nearly done all the implementation - he said that it could be ready this year.
Liking the idea of using a StreamDeck!
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6 minutes ago, Guest JJP said:
Very reassuring to read about IG doing the right thing in this instance, especially given my growing concern from reading some other, less positive posts. Commiseration that you missed taking a profitable trade, but I guess a break even is better than a loss.
Ha, it was a long scalp on the S&P, so wasn't going to make me rich anytime soon!!
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1 minute ago, Mrblair said:
How long did it take to get through to them?
1 hour and 6 minutes!
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IG have just agreed to refund my loss.
Good on them, that was the right thing to do.
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8 minutes ago, oxygen4life said:
Looks like it's back working
yup. just managed to close position for sizeable loss.
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Both through the web platform and ProRealTime... I cannot close out an open position on US500... IG are you going to refund any money lost because of your techincal error?
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I have learned my lesson - don't use the web platform. I love the interface of it, but execution is dodgy at best and order levels are frequently ignored.
Switch to ProRealTime. It's a zillion times better.
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Righto, having used this web platform every day for the past year it decides to go mad. Really important trading day... every 30 seconds or so, every bleedin' drawing I've made, adjustment to chart, timeframe etc all resets back to a default 5min and deletes all drawings
WHAT IS GOING ON!!
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This is happening to me too. It's a joke!!
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9 minutes ago, Caseynotes said:
That's what I was using as well, the only other thing I can think of is to check your connection to IG.
It only does it with that pair - there seems to be so many gremlins in this platform. Currencies disappearing etc with no answers why
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Now it doesn't work on NOK/JPY. Stop level simply disappears after getting green popup saying 'order amended'
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The whole thing has started working now
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Hi - yes I have and it disappears as soon as I click away, which is what happens on the main screen.
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*DEMO TRADE*
In a short position CADJPY and I cannot set a stop loss. Can set a limit fine. Anyone have a reason for this?
Cheers
Mike
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That makes sense. It does this a lot!
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GBP/USD for a start....
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Also bitcoin and others... just disappeared!
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2 hours ago, Caseynotes said:
Hi the FX markets should be open from 9pm Sunday (UK time) right through to 10pm Friday, which platform are you having the problem with and what type of device? If you are using a mobile could it be a connection problem?
Hi, it's within trading hours (last time was 12:40 GMT today), I'm using the new web platform with a modern laptop and fibre internet connection.
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Hi,
Frequently during trading hours I will see live prices disappear off most of the major FX pairs (the same ones every time) and I cannot deal as it says 'market closed'.
Is this a volatility problem or a technical glitch?
Thanks in advance...
Why is Volume measured in shares and not in value?
in IG Chart Support - Charts, MT4 and PRT
Posted
Volume is the amount of trades. If there's 100 buys and 100 sells you have a volume of 200 but no price change (simplistic I know).
My point is that volume and price aren't really related, it's more of a marker of activity.