Jump to content

stevenhmwong

Community Member
  • Content Count

    2
  • Joined

  • Last visited

Community Reputation

0 Neutral

About stevenhmwong

  • Rank
    New Contributor
  1. Shorted USD/CHF at 7.35pm Singapore Time. Tried to close at 8pm to take profit. System didnt respond. Kept trying until it spiked and went into losing trade. Tried closing trade from 8pm to 8.45pm. System didnt respond. No respond as well using mobile app. Login again at 9ish. Shows the trade is still opened but did not display any margin. Use change to other pairs. Shows missing bars from 9pm to 9.40pm. Tried Pro Realtime. Same problem. Tried contacting via phone. Cant get through. Tried live chat. no response. What is going on IG?!?! You are suggesting that it is time to switch platforms? go CMC?
  2. Shorted USD/CHF at 7.35pm Singapore Time. Tried to close at 8pm to take profit. System didnt respond. Kept trying until it spiked and went into losing trade. Tried closing trade from 8pm to 8.45pm. System didnt respond. No respond as well using mobile app. Login again at 9ish. Shows the trade is still opened but did not display any margin. Use change to other pairs. Shows missing bars from 9pm to 9.40pm. Tried Pro Realtime. Same problem. Tried contacting via phone. Cant get through. Tried live chat. no response. What is going on IG?!?! You are suggesting that it is time to switch platforms? go CMC?
×
×