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mondrian last won the day on August 19 2020

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  1. AUDIBLE ALERTS ON WEB PLATFORM WHEN STOPS ARE HIT It defies belief that you would provide audible alerts for filled orders but not for stops. I don't think there is a trading platform on the planet that lacks this feature. I have to have my mobile phone alerts turned on so I know when stops are hit. This must be benefiting IG somehow at the expense of it's customers but I haven't yet figured out how.
  2. Thanks, I've been trialing PRT. Like it but the lack of tick volume on FX could be a problem.
  3. Please add the option to add a configurable moving average indicator to volume bars. Thanks
  4. Please provide KB shortcuts for Drawings and Indicators so that they can be turned on and off more easily. Also, it would be useful to have a list of all available KB shortcuts under the help menu.
  5. The web platform generates an audible notification when positions are opened by the system but not for positions closed. I've never seen a platform behave that way. You have no way of knowing if a stop is hit unless you happen to be looking at the notification panel. It's a nuisance to be constantly checking when you are trying to get on with other things. Also, it would be helpful if the sounds for opening and closing of positions were different.
  6. It would be helpful to be able to filter notifications to certain types with checkboxes. I don't find it helpful to have notifications about new orders I've placed or position modified, mixed together with system order closed/opened notifications. The latter notifications are far more important and you don't want to be scrolling through other notifications trying to find them. Alternatively you could expand the functionality of the History Panel to includes orders opened. I don't understand the point of a history panel that only shows the positioned closed and not the ones opened.
  7. I wasted 10 years making suggestions to improve the platform with another broker. Not a single one was implemented, even when tech replied they thought it was a good idea. I'm not trying to be cynical at all - it's their platform and their business. However, if there doesn't seem to be a track record of listening to users then I would rather spend my time differently. Cheers
  8. I'm having issues with both the mobile app and the web platform. The mobile app was fine for many months. However since last week only some alerts were coming through and for several days now have stopped completely. With the web platform, when a buy/sell order is triggered, I always get an alert but never for a stop loss triggered. It's been that way for about 4 months now and tech support can't shine any light on the matter.
  9. Firstly, I think it's very unusual that a supposedly 'pro' platform like PRT has no volume for commodities and no tick volume for forex (aside from that, I love it). For commodities, vol data is available from the exchange and for forex it's always substituted with tick volume which is also available. There is no excuse when every instrument on the web platform has volume. Furthermore, I checked with the PRT developers and if you access the platform directly from them, you DO get access to volumes. I can't understand why IG doesn't address this issue. That being said, I'm wondering if it would be possible to code a tick volume indicator from the tick data that comes in. I'm only just starting to get my head around the coding features of PRT but someone with more experience might be able to answer this.
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