Why is that I am able to open my volatility index options puts/calls but I cannot close it on next day when market opened ?
it says call to contact support.
I gave them call 15 min before the US market (open) but still no response . I tried calling multiple times No response , when the market opened I was at -200 loss and I still couldn’t close my positions, it still says call to close ?
and I m hitting-460 loss now still no one is picking my call.
I emailed them still no response.
something is not right here