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JamesIG

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Everything posted by JamesIG

  1. This will depend on your personal settings. Please check out My IG > Settings > Rollovers and make the appropriate choice based on your preferences.
  2. In the past we have given more accurate dates, however as with all development road maps as the strategic direction of the company changes (due to a change in regulation, higher priority given to new legal obligations etc), delivery dates also change. Over the last few years due to significant changes in global regulation we unfortunately have had to push back the original delivery date of things such as DRIP and the new share dealing platform. It is something we are working on, and something we shall be communicating to all clients in due course. I appreciate this isn't as accurate an answer as you were hoping for. I use the IG share dealing platform personally as well, so believe me when I say I agree with your interest in seeing the update.
  3. It would be financially advantageous to use spot in this instance as the spreads are smaller. You'll generally find that the further out you go the larger the spreads irrespective of the broker as the market is less liquid. With IG we also incorporate funding into those longer dated futures as you're borrowing funds to maintain the position for a longer time period as well.
  4. Make sure your MT4 platform is up to date From July 1st, 2019, MetaQuotes (the company behind MT4) will end support for all MetaTrader 4 platform components below 1170. Old terminal versions will not be able to connect to broker trading servers, while servers running under old versions will no longer receive updates. You need to make sure your build is version 1170 or above which was originally released on December 20th 2018. How to check your MT4 build version If you are unsure if you are affected you can check this by going to the MT4 platform and then going to ‘Help’ and selecting ‘About’. On the bottom left you will see which ‘Build’ version you have and the date the software was published. How to upgrade your version of MT4 Run MT4 as administrator by right-clicking on your desktop icon, and click “Run as administrator”. Then when MT4 is opened, you will be prompted to complete a LiveUpdate. If you are looking to update your mobile application simply update the app as you would with any other app. Any question? Just ask
  5. Just had a look at a few of these and TF is right. It's worth noting that we can't offer OTC stock either as they are not centrally traded. Requirements as a general rule as market cap of $250m for US stock and £10m for UK.
  6. Just had a look at this one and can see the MCap is $85m which is unfortunately short of our 250m requirement for American equities (i.e. is is too illiquid and has a small market cap to offer on leverage trading accounts). You can however own this stock outright via a share dealing account.
  7. This should help - all the best https://www.ig.com/uk/help-and-support/accounts-and-statements/my-accounts/what-is-a-professional-client-and-how-do-i-become-one
  8. I imagine this was because you placed a limit day order which is only good until the end of the day (i.e. the underlying exchange will delete it). Please either place a limit GTC (good till cancel) or an RSP quote today. Hope this clarifies - if you'd like more info please give us a call as I wouldn't want to go into any more detail about your account specifically on a public forum.
  9. Borrow costs are huge at 32.51% currently. This is a cost in the underlying market. Tesla, by comparison, is 1.42%
  10. @TrendFollower - Sort Interest is over 35% for Beyond Meat. To put that in perspective, Tesla is closer to 28%. Unfortunately you'd have to call to see if we can get borrow on a case by case basis. Sort interest costs will also likely be large.
  11. JamesIG

    Mercury

    Just seen this ported. Probably what you're after?
  12. Thanks - I'll raise that to the team.
  13. Hi folks - I'm sorry to report that Google have released a new version of Chrome which does not work with the IG Trading Android app. Web pages in the app including Charts, Market data, account opening form, appropriateness quiz etc fail to load. This was due to a roll out from Chrome and there was no forewarning for us on our side to test this. We are working on a fix to get around the problem with this new version of Chrome, and hope to have it live by Monday. There is a chance Google will have reverted the rollout of this new Chrome by then too - the best way to keep updated is to check https://status.ig.com/ which will update with more information as it becomes avaliable, and any rollouts.
  14. Are you referring to the link here: https://community.ig.com/igtv/ ? The latest show will always be the first video displayed and there isn't a unique URL for each video I'm afraid.
  15. Just had a look at the terms and conditions on the email and it looks to state (under section 5) "Promotion commences 29/04/2019 and closes on 11/06/2019. The winning entry will be selected at random from those submitted through the survey. The draw will take place at Investment Trends’ Head Office, on 14/06/2019 at 2:30pm (EST)." I imagine everyone will be notified after this date. Hope this helps.
  16. Hey - when we take the most liquid front month contracts this doesn't necessarily mean this month and next. As you can see from the volumes below, in the case of Soybeans this relates to Jul and Nov. The open interest and also volume are significantly higher in these contracts than in others, and therefore we're far more likely to get a good price when dealing in size for our clients. I hope this clarifies.
  17. We currently do not offer accounts to Canadian residence I'm afraid.
  18. Please double check your 'force open / net off' settings. There is a little 'i' which can be used for more info.
  19. The spot price tracks the undated commodities model which can be seen here https://www.ig.com/uk/commodities Its a blend of the most liquid front month contracts.
  20. Thanks for the request. I'll make sure to pass these comments on to our Charting product owner.
  21. When you first go to the etfscanner.ig.com you'll be asked if you want to see all ETFs or just ISA eligible ones. This is because legally some ETFs are not UCITS or ISA eligible.
  22. If you move to an alternative country you'd have to open a direct account with that office. In the case of Japan that would be ig.com/jp - this is due to different legal jurisdictions among other things.
  23. You can, however you'd need to give us a call for a quote / to deal. You can monitor (without executing) deals on your mobile.
  24. Thanks for the suggestion - I'll make sure I forward to the appropriate teams in our UX dev catch up.
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